Turkish Airlines Airlines is Turkey's largest air carrier, operating regular flights to 120 countries, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator; no other airline in the world can boast of such a route network.

The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are Esenboga International Airport (Ankara) and Gokcen International Airport (Istanbul).

History of the airline

Turkish Airlines has been in existence since 1933. At that time, the carrier's main flights were carried out between three major Turkish cities: Istanbul, Eskisehir and Ankara.

In 1937, the company's fleet was replenished with new aircraft, and the route network was expanded to 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.

Long-haul flights via Atlantic Ocean Turkish Airlines began operating to the Far East only in 1987.

Since 2008, Turkish Airlines has been a full member of the Star Alliance.

During 2012-2015. the carrier was one of the ten best airlines in the world.

Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpress And North Cyprus Airlines.

Flight Destinations

Turkish Airlines flies from 42 airports in Turkey, including a very large number domestic flights. Flights on the Istanbul - Ankara route alone operate more than 100 times a week.

Majority international flights The carrier operates from Ataturk Airport in Istanbul.

IN Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.

Turkish Airlines planes can be used to reach CIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.

Transatlantic flight with Turkish Airlines

Using the services of Turkish Airlines, you can fly across the Atlantic to North America(US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and in South America (Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).

Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.

Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.

The airline operates regular flights to cities of the Russian Federation: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. Turkish Airlines also operates direct charter flights from Russian cities to the resort of Antalya.

Airplanes of Turkish Airlines

As of July 2018, Turkish Airlines' fleet consists of 310 aircraft, with another 216 aircraft on order (they will join the company's fleet between 2018 and 2023). Entire fleet aircraft Turkish Airlines is represented by aircraft of the world famous and reliable brands Airbus and Boeing:

• Airbus. Models: A319-100, A320-200, A321, A321neo, A330-200, A330-300, A340-300. The A321neo (91 aircraft) and A350-900 (25 aircraft) models have been ordered.
• Boeing. Models: 737-700, 737-800, 737-900ER, 777-300ER. The 737MAX8 (65 aircraft) and 737MAX9 (10 aircraft), as well as the 787-9 (25 aircraft) have been ordered.

Schemes of the aircraft cabins of the Turkish Airlines carrier can be viewed on the official website of the airline in Russian. And in the publications of our portal you can familiarize yourself with the placement of seats and the best places on board aircraft and Turkish Airlines, which frequently flies to Russian cities.

Boeing 737-800 Turkish Airlines

Classes of service

Turkish Airlines offers passengers 2 classes of service:

• Economy class. The seat backs recline 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. For entertainment, 350 video programs and 600 music discs are available.
• Business Class. The chairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, and a reading lamp. Meals on board are served in porcelain, the menu changes weekly and features gourmet dishes that have won the Skytrax Award for Best Flight Catering in Europe. At the airport, business passengers check in at a separate counter, board the plane last, and leave early. Increased baggage allowances are also provided.

In different airline aircraft models, as well as depending on the main flight route of the airliner, the placement of the “economy” and “business” cabins differs. Find out in advance information about the cabin layout of the aircraft you plan to fly in order to choose best places for a comfortable flight with Turkish Airlines.

Flight rules for passengers

On international flights Turkish Airlines transportation rules luggage and hand luggage depend on the route direction and flight distance.

Most often, economy class passengers can carry baggage weighing up to 20 kg and hand luggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces of no more than 8 kg each.

The maximum permissible dimensions of luggage are 158 cm in total dimensions, weight - 32 kg; for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).

Can be transported in luggage sports equipment. On domestic flights 1 set of equipment for many sports (kayaking, golf) can be carried completely free of charge. Special tariffs established by the air carrier for the transportation of sports equipment to international flights, range from 30 to 60 euros. More information about the conditions for transporting equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.

Pregnant women from 28 to 35 weeks before the flight, a medical certificate is presented stating that there are no contraindications to flights, and women from the 36th week of pregnancy are not allowed on board the plane.

For flights from small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.

The airline provides a paid service (from 7 to 12 years old) during the flight. Order a service and register Required documents For such a flight, the child needs to be booked in advance.

Pets are approved for transportation and travel with Turkish Airlines comfortably and safely. Cats, dogs and some birds in cages are allowed into the aircraft cabin, provided that none of the flight passengers has provided a medical certificate indicating that they are allergic to the animals being transported. The permissible dimensions of the cage are 23*40*55 cm, and its weight together with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. Due to international air travel regulations, some pets are not allowed on board, please check the list in advance.

The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.

You can find out more about all the nuances of transporting pets on board aircraft.

Miles and Smiles program (Miles&Smiles)

The Turkish Airlines Miles and Smiles program provides many benefits for frequent flyers, from award tickets to free upgrades.

Becoming a member of the program is very simple, you just need to fill out the Miles&Smiles membership form on the Turkish Airlines website. This is done absolutely free.

You can earn points by flying on Turkish Airlines and its partners (other Star Alliance airlines). The number of points will depend on the class of travel. You can also earn points when you spend with your Miles and Smiles card. And the miles accumulated on the Miles&Smiles credit card can be used to pay for tickets and other purchases. Apply for credit card Possibly on the airline's website.

You can earn miles in the Miles&Smiles program starting from your first trip. It is then possible to use them to obtain the following privileges:

• spend your miles on award tickets for domestic and international Turkish Airlines flights for yourself, family and friends;
• use your miles for a free upgrade;
• accumulate and spend miles with program partners;
• Use your miles to make purchases at Shop&Miles.

Turkish Airlines Miles&Smiles Cards

All participants Miles programs and Smiles receive privileged status and higher-class service: they book flights on the website or through the Turkish Airlines mobile application, use the services of business lounges and the Business class check-in desk for free (regardless of which class they fly), and enjoy an increased free baggage allowance .

For more information about the program cards, see the airline’s official website in the section “How the Miles&Smiles program works.”

Checking in for a Turkish Airlines flight

The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline’s website from a computer, tablet or smartphone, or using mobile application. After completing the procedure on the website, you can send boarding pass on your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and avoid queuing at the check-in counter. If you check-in online, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours before departure (for international flights).

Online check-in begins 24 hours and ends 90 minutes before departure.

You can check in as usual at the airport. In this case, you should arrive early and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).

Some airports have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosks. To do this, you must do one of the following:

• insert your Miles&Smiles membership card into the reader or bank card;
• enter the electronic ticket number;
• Dial the reservation code (PNR).

Self-check-in begins 12 hours before flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. The self-service kiosks allow up to 8 people to register simultaneously with the same reservation code (PNR).

After printing their boarding pass at the self-service kiosk, passengers without luggage can proceed directly to the boarding gate. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.

Always time it right - after checking in at the counter or self-service kiosk, you must be at the gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers will not be allowed to board the flight.

Turkish Airlines website

The air carrier Turkish Airlines has a convenient and very informative official website; most of the information is translated into Russian, but there are also sections available only on English language.

The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat, order services on board (special meals, accompanying minor children, transportation of animals, etc.). Using the company's website, passengers can use bonus program points, book hotels and rent a car.

Turkish Airlines is one of the largest European companies with its head office in Istanbul. The company's headquarters is located at Ataturk Airport largest city Turkey.

In 82 years, Turkish Airlines has expanded from 5 to 298 aircraft, both passenger and cargo. In terms of growth indicators, the company is one of the world's leading air carriers. In 2013, the decision was made to purchase the big airliner in Turkish history civil aviation. Turkish Airlines is constantly rejuvenating its fleet while improving the quality of service. The total fleet, estimated at the end of 2020, will be 421 aircraft. With the addition of new aircraft, the average fleet life will be 6 years.

Also, the production of aircraft seats specifically for Turkish Airlines aircraft has begun. This is the first manufacturer in Turkey in this area. Boeing 737-800, as well as Airbus A319-320 and 321 aircraft were the first to be fitted with the new seats.

The design of the new seats will take passenger comfort to a qualitatively different level.

Another undoubted innovation is the kitchen facilities designed specifically for the company. Kitchen equipment was developed by Turkish engineers, and the first aircraft are beginning to be equipped with these devices.

The company has been a member of the Star Alliance confederation since 2008. The quality of transportation has increased significantly. Our service standards have earned us many renowned awards in the airline industry.

Turkish Airlines awards include:

• "Best Airline" Southern Europe"(2009, 2010).
• 3rd place in the category “Best Airline in Europe” in 2010.
• In 2017, received an award for the best economy class food in the world.
• In 2012,2013 and 2014 the company received the title of best in Europe, as well as the title the best cuisine world on flights.
• In total, it was recognized as the best company in Southern Europe seven times, and the company’s cuisine is still the best in the world.

The company provides 3 classes of passenger service: economy, business and comfort.

In economy class There is a lot of legroom, all seats recline. All seats are equipped with sockets, as well as a modern entertainment system. The company's free full meals are also considered the best in the world.

In business class Turkish Airlines provides seats with massage and a reading light. Passengers can be separated by a partition, and the seats can be transformed into a bed. All seats are equipped with an individual entertainment system. Complimentary welcome drinks are provided and the kitchen is rich in Turkish and world dishes.

In comfort class Comfortable and wide chairs with large monitors are installed. The choice of food and drinks is quite wide.

Check-in for flights

The company provides booking services both through ticket offices and online through the official website or intermediary agencies selling tickets.

Online check-in for a company flight becomes available one day before departure; check-in directly at the airport is possible no earlier than 2 hours.

Turkish Airlines does not require online registration large quantity time. This requires passenger data and seat selection. When purchasing tickets, you receive a confirmation by email, which, among other data, indicates the weather forecast at the final destination and the exchange rate between the ruble and the local currency. This email contains a link that takes the customer to the registration page.

Pulkovo Airport

When checking in for a Turkish Airlines flight at Pulkovo Airport, you can use the company's check-in counters and self-check-in kiosks, which are located in the departure area on the 3rd floor. To do this you will need a passport, ticket details, number bonus card(if required).

Departure from Vnukovo

When registering at Vnukovo, you can use check-in counters 103-110 on the second floor of the terminal, self-service kiosks and online check-in via the website and mobile applications.

However, when registering online, you should remember that the information on the current website is not entirely complete and you should use the old version of the site.

It is also possible to book your ticket by phone using the company’s single call center number 8-800-700-6161 one day before departure for the flight.

Departure from Antalya

For those passengers flying from Antalya Airport, please remember that check-in for the flight occurs only through self-service terminals and check-in counters, online registration not available.

Charter flights

Charter flights by the company are slightly more expensive than a budget option, but this is quite justified. The seats are very comfortable and comfortable for the flight. The kitchen meets all expectations from a company that is a leader in this segment. It is worth noting that on the screens of the electronic entertainment center, all information is either in English or Turkish. The staff also mostly speaks English. On a company charter you can freely request alcoholic European drinks for lunch.

You can register for the company's charter flights through leading tour operators online and through the hotline numbers of these companies.

The quality of service is in no way inferior to regular flights at a cheaper ticket price.

Turkish Airlines has its own loyalty program - Miles&Smiles. The age of participants is from 2 years. You can register both on the website and during the flight. Traveling with a company allows you to accumulate bonuses or “miles”. Partner airlines, as well as hotels and car rental stations participate in the program.

There are two types of bonuses:

• Club miles - can be used to purchase tickets, as well as upgrade the level in the program.
• Bonus miles are only for purchasing tickets.

Turkish Airlines (Turkish Airlines)

Code IATA: TK
ICAO code: THY
A country: Türkiye

National airline of Turkey

Year of formation: 1933
Alliance membership: Star Alliance
Official website of the airline: www.turkishairlines.com
Address: Turkish Airlines General Management, Building Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkey
Phone: +90 850 333 08 49
Fax: +90 212 465 21 21
Email: [email protected]
Address of the representative office in Russia: Moscow, st. Valovaya, 35, business center Wall Street
Representative office phone number in Russia: +7 495 980 52 02, +7 800 700 61 61
Fax office in Russia: +7 495 933 55 23
E-mail of representative office in Russia: [email protected]
Base airports: Ankara Esenboga, Istanbul Sabiha Gokcen, Istanbul Ataturk

Turkish Airlines (Turkish: Türk Hava Yolları Anonim Ortaklığı, translated as Turkish Airlines) is the flag carrier of Turkey, based in Istanbul. Operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. The airline's main hub is Istanbul Ataturk International Airport (IST), with secondary hubs being Ankara Esenboga International Airport (ESB) and Istanbul Sabiha Gokcen International Airport (SAW).

The airline has a staff of about 12,000 employees.

Subsidiary airlines include Anadolujet, SunExpress and B&H Airlines.

Turkish Airlines flies from 42 airports in Turkey. Turkish Airlines is the leader domestic transportation taking into account the low-cost division of AnadoluJet. Competitors include Onur Air, Pegasus, SunExpress (50% owned by Turkish Airlines) and Atlasjet.

Most of Turkish Airlines' international flights operate from International airport named after Ataturk in Istanbul, from where the flight duration to 50 countries where flights are made is no more than three hours. Turkish Airlines serves 220 destinations outside Turkey to about 108 countries. Flights are made across the Atlantic Ocean to North America - Atlanta, Boston, Washington, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston, to South America - Bogota, Buenos Aires, San Paulo.

The major destinations in Asia are Bangkok, Hong Kong, Guangzhou, Jakarta, Kuala Lumpur, Manila, Osaka, Beijing, Seoul, Singapore, Shanghai, Taipei, Tokyo, Ulaanbaatar, Hanoi and Ho Chi Minh City (Saigon).

Flights internal: Adana, Ankara, Antalya, Batman, Gaziantep, Denizli, Diyarbakir, Izmir, Kayseri, Kars, Kahramanmaras, Konya, Lefkosa, Malatya, Samsun, Trabzon, Elazig, Erzincan, Erzurum.

Flights to CIS countries: Almaty, Astana, Ashgabat, Baku, Bishkek, Ganja, Dnepropetrovsk, Donetsk, Dushanbe, Ekaterinburg, Kazan, Kiev, Minsk, Moscow, Odessa, Osh, Rostov-on-Don, St. Petersburg, Simferopol, Tashkent, Ufa

International flights: Abu Dhabi, Algeria, Amman, Amsterdam, Athens, Bangkok, Bahrain, Basel, Barcelona, ​​Beirut, Belgrade, Berlin, Bodrum, Brussels, Budapest, Bucharest, Warsaw, Vienna, Venice, Hamburg, Hanover, Hong Kong, Dalaman , Damascus, Doha, Dubai, Dublin, Dusseldorf, Geneva, Zagreb, Cairo, Karachi, Casablanca, Cologne, Copenhagen, Kuwait, Lagos, Lyon, Lisbon, London, Ljubljana, Madrid, Manchester, Milan, Mumbai, Muscat, Munich, New -Delhi, New York, Nice, Nuremberg, Osaka, Oslo, Paris, Beijing, Prague, Pristina, Riga, Rome, Sanaa, Sarajevo, Seoul, Singapore, Skopje, Sofia, Stockholm, Strasbourg, Tbilisi, Tabriz, Tehran, Tel -Aviv, Tirana, Tokyo, Tripoli, Tunisia, Chicago, Shanghai, Stuttgart, Zurich.

Airplane a park: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 777-300, Embraer 190

As of June 2014, Turkish Airlines' fleet consists of 228 aircraft, excluding the fleet subsidiaries:

	Aircraft type	Number- in	Ordered	Number of places				Notes
							Total
								Domestic flights, Europe
								Domestic flights, Europe
								Domestic flights, Transcaucasia
								Europe, Middle East, Far East, North America and Africa
								Domestic flights
								Domestic flights, short- and medium-haul flights
Boeing 737-900ER
								Singapore, London, New York, Chicago, Hong Kong, Tokyo, Los Angeles, Beijing, Sao Paulo
Total		2 31

Turkish Airlines will provide its passengers with wi-fi internet and television on international flights. Passengers will be able to watch BBC World, BBC Arabic and Euronews. And the Internet (free) can be used from any device - mobile phones, laptops and tablets. This system is installed by Panasonic on 11 Boeing 777-300ER and 10 Airbus A330-200.

Business class on long-haul routes

Aircraft:
Services:

Fully reclining chairs increased comfort for passengers traveling on long-haul routes;

Each chair is equipped with a personal monitor with an entertainment system;

Wide choose hot dishes and alcoholic/non-alcoholic drinks;

Chef on board on routes: New York, Washington, Los Angeles, Tokyo;

Business class on medium-haul routes

Airplane: A321.

Services:

Salon with a fixed configuration of seats;

Comfort class on long-haul routes

New York, Sao Paulo, Los Angeles, Toronto, Beijing, Shanghai, Guangzhou, Hong Kong, Tokyo, Bangkok, Ho Chi Minh City.

Aircraft: A330-200, A330-300, A340-300, B777-300R.

Services:

The comfort class cabin is located in the central part of the aircraft;

The distance between the seats is 116 cm, width 49 cm;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks

Economy class

Aircraft: A321, A320, A319, A310, B737-800, B737-900, B738.

Services:

Convenient and comfortable chairs;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks.

On flights Istanbul - Moscow - Istanbul TK415/416 on A321 aircraft, each seat is equipped with a personal monitor with an entertainment system (business and economy class).

* - the total sum of three measurements should not exceed 115 cm (55x40x23 cm).

** - you can additionally take a folding stroller with dimensions up to 115 cm.

With 24 partner airlines, Star Alliance offers the world's broadest route network, plus the benefits of a large, time-tested alliance such as coordinated flight schedules, common or compatible frequent flyer award programs, check-in privileges, preferential treatment for luggage transportation and much more.

Route network Lufthansa Regional, which connects various regions of Europe, is an excellent addition to the Star Alliance route network. To complete the offer, there are additional partnership agreements with some other airlines.

At your service - 1293 destinations in 190 countries, 20500 daily flights, access to more than 950 lounges around the world and many other benefits.

check-in

The airline has created a loyalty program called Miles and Smiles for frequent flyers. By traveling with Turkish Airlines and its partner companies (American Airlines, Air New Zealand, Asiana Airlines, Austrian Airlines, Lufthansa, SWISS, TAP Portugal), you can earn bonus points (“miles”) that can be used to purchase tickets or upgrade your level in the program.

Turkish Airlines(Turkish Airlines) is the national carrier of Turkey. The company's headquarters is located in Istanbul, where its main hub airport, the international one, is also located. Additional transport hubs airlines are in Ankara and Istanbul.

Initiative of the Turkish Ministry of Defense

The airline's history began in May 1933, when the country's Ministry of Defense established a management department by air transportation called the State Airways Authority. At the time of its creation, the company's fleet included only 5 aircraft with a total number of seats equal to 19, and the number of employees did not exceed 24 (7 pilots, 8 mechanics, 8 office workers and 1 radio operator). Initially, the Turkish State Airlines Authority carried passengers between three cities: Ankara, Eskisehir and Istanbul. In 1938, the airline became part of the Ministry of Transport.

More planes - more destinations

Over the next few years, Turkish Airlines expanded its fleet and flight geography. So, by 1945, the company’s fleet already included 52 aircraft, and the number of destinations increased from 3 to 19. However, at that time these were only domestic flights. The first international flight took place in 1947. It was a flight from Ankara to Athens via Istanbul.

Modern name

Since its founding, the Turkish air carrier has been renamed more than once. Your own modern name- Turkish Airlines - he received it in 1955. The following year, a major reorganization took place, resulting in the airline receiving corporate status.

New horizons for Turkish Airlines

The 1960s and 70s became a period of rapid development for Turkish Airlines. This was greatly facilitated by the transition to jet engines, which marked a new era in civil aviation. During this period, Turkish Airlines intensively expanded its fleet, acquiring the most modern airliners, and continued to increase the number of destinations served. With the acquisition of new long-haul airliners in the 1980s, the possibility of transatlantic flights opened up. In 1988, flights to New York appeared in the airline's route network.

Keep up with the times

In subsequent years, the airline responded sensitively to all changes and trends in the economy, society, and the world of new technologies. This is evidenced, for example, by the privatization policy launched by the government in 1990, when the first 5% of the company's shares were sold. Subsequently, the state parted with a total of 51% of the carrier's shares, which went into private ownership. In the early 2000s, keeping up with the times, Turkish Airlines introduced the sale electronic tickets and online check-in for flights. The global economic crisis of 2008 prompted the company's management to decide to join the international aviation alliance, of which Turkish Airlines became a member in the same year. Particular attention began to be paid to flight safety. For this purpose, a set of measures was developed that include not only pre-flight preparation and monitoring the technical condition of airliners, but also care for the health of pilots and flight attendants.

Behind high quality service, safety and impeccable work of its employees, Turkish Airlines has been recognized for several years in a row (from 2011 to 2016) the best airline Europe.

The most famous carrier in Turkey is, of course, Turkish Airlines. Anyone who has ever flown on an airplane has heard about this company. Like other carriers, Turkish Airlines has a number of features, knowledge of which will help when planning a trip with this company's planes.

Turkish Airlines Contacts

The company was founded back in 1933. For a long time it operated flights only within the country; the first international flight, which later became regular, dates back to 1947. This flight took place between Turkey and Greece; the company began to operate long-haul flights only in the late 80s of the last century.

Today it operates regular flights to 108 countries. Of the 155 scheduled flights of Turkish Airlines, 32 flights are domestic. The carrier is based in Istanbul. Turkish Airlines has been part of the global airline alliance Star Alliance since 2008.

The airline operates flights on Boeing and Airbus airliners; in total, there are more than 170 aircraft in the Turkish Airlines fleet.

The air fleet is represented by the safest aircraft of our time - Boeing 777 and 737 and Airbus 310, 320, 330, 340. From 2017 to 2020. It is planned to replenish the company's air fleet with aircraft of the improved Airbus 320 neo model.

Airline code – TK (TK). The company has been repeatedly noted in SkyTrax rating. The carrier Turkish Airlines received 4 stars in 2007. Since then, the company has been repeatedly nominated and received awards as the best European air carrier. For several years in a row, Turkish Airlines has been recognized as the airline with the best food in business class and economy class. From 2012 to 2015, the carrier was among the top ten global airlines.

Rates, conditions and reservations

Ticket reservations are made both at the box office and remotely, on the airline’s website or ticket sales agencies (in this case, the cost of tickets is usually lower).

Online check-in for a Turkish Airlines flight becomes available one day before departure, and you can check in at the airport no earlier than two hours before the flight.

Important! Check-in for a flight closes on average half an hour before departure.

You can cancel your reservation no later than 12 hours before your flight. In this case, the passenger will be charged a penalty for canceling the reservation. The amount of the fine depends on the flight and ticket price. If a passenger needs to change the data specified when booking a ticket, he should contact the airline's service center. Changing passenger passport details is prohibited, and to change the date or destination you must pay a certain amount, which depends on a number of factors.

Best prices for tours

Main directions

The airline serves more than two hundred routes. Regular flights operate to 108 countries. Popular destinations imply arrival at largest airports countries, here are just a few of them:

• European airports: Berlin, Warsaw, Moscow, Frankfurt, Brussels, Paris, Kyiv, Vienna;
• Asian airports: Beijing, Seoul, Singapore, Tokyo, Dubai, New Delhi, Bangkok;
• Canada and USA: Toronto, New York, Washington;
• African airports: Nairobi, Tunisia, Cairo.

In Moscow, flights of this airline operate from Vnukovo Airport. Flight schedules can be found on the official website.

In 2017, it was planned to expand the routes, but the implementation of plans has been delayed due to the arrival of new aircraft.

Check-in for Turkish Airlines flights

The company's official website has wide functionality; all information is presented in a simple and conveniently structured manner, so booking tickets and checking in for a flight does not cause difficulties. On the Turkish Airlines website, online check-in for a flight in Russian is selected from the menu. To do this, you need to select the Russian-language menu from the drop-down list at the top of the page.

Important! Online check-in is not available for all airports, so please check this information with the help desk before your flight date.

The advantages of online check-in for a flight are obvious:

• no queues;
• saving your own time;
• independent choice of location.

Registration becomes available one day before the flight. This allows you to undergo the procedure at home even if you have to travel to the airport by bus or train. Thus, each passenger will be able to leisurely go through the procedure, book favorite place on the plane and then head to the airport without haste.

• First, you need to go to the website page for online check-in for the carrier’s flight;
• You must enter your ticket number on the page. This is the E-Ticket Number. There you must enter your first and last name (First name and Last name, respectively);
• After entering the requested data, you must click “Continue”;
• After confirming that the entered information is correct, the client will be redirected to another page of the official website to select a flight. On the same page you must indicate your citizenship in the Nationality column. There should not be any difficulties with filling out data for the selected flight, since flights available for check-in are highlighted and accompanied by the phrase “Available to Check-in”;
• As a result, an inscription highlighted in green will appear at the bottom of the data entry form. By checking the appropriate box, the passenger agrees to the check-in rules for the flight. After this, you must confirm the action again by pressing the “Continue” button;
• If all data is entered correctly, the site will redirect to a page for selecting a location. Presented there detailed diagram arrangement of seats in the cabin. By right-clicking on the seat he likes, the passenger will see his last name appear opposite the seat icon;
• Then a proposal to print boarding passes will appear (the inscription “Print”). Please note that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should select another seat before pressing the “Print” button.

This completes the online registration procedure. Printed sheets will need to be presented at the airport check-in counter.

Hotel accommodation during connections

The company offers free hotel accommodation for long layovers. A passenger of any class can use this service, but there are several conditions:

1. Free hotel accommodation is only available for international flights with a long layover in Istanbul. The service is not provided for connections in other cities;
2. Economy class passengers have the opportunity to use the service free of charge only if the connecting time exceeds 10 hours;
3. For Business Class passengers, the service is provided if the connection in Istanbul takes more than 7 hours;
4. Free accommodation is possible only if the seat is confirmed and is valid only for passengers whose tickets are issued on the Turkish Airlines stock, that is, the first three digits of the corresponding block in the ticket number correspond to the TK number - 235.

Important to remember! It is not possible to book a free hotel check-in service. You can use the service only by contacting a company representative upon arrival at the international terminal.

The service also includes transfer of the passenger from the terminal to the hotel and back. Each passenger who uses the service is provided with free breakfast at the hotel.

Important! Children under 18 years of age flying unaccompanied by adults are not provided with free accommodation during connecting times.

If the connection lasts more than 6 hours, passengers may be offered free sightseeing tour, allowing you to get to know Istanbul. Tours start at 8:30, 9:00, 12:00 and 16:00.

Baggage transportation

What weight of baggage can be carried for free and the cost of excess luggage at TK depends on the class of service and the direction of the flight.

On flights to Europe and Asia, restrictions are imposed on the weight of baggage, but the number of items does not matter. Thus, the weight limit for first class passengers is 60 kg. When purchasing business class tickets, you can carry up to 30 kg of baggage free of charge. For Economy class this value is 23 kg, but for a number of directions this norm has been increased to 30 kg.

For a child under two years of age, the baggage weight limit is 10 kg. You can also transport a baby stroller, but only completely disassembled and provided that the structural parts do not exceed 1150 mm.

Important! The cost of each kilogram of excess baggage is not fixed and depends on the direction of the flight. You need to find out this information directly when purchasing tickets in the desired direction.

For flights to Canada and the USA, the weight standards are different:

• for first class and business class – 32 kg;
• for economy class – 23 kg;
• for a child under two years old – 23 kg.

On TK flights in these directions there are restrictions on the number of items transported and their dimensions. The maximum available number of pieces of luggage for passengers of any class is no more than two pieces. At the same time, in first and business class the dimensions of luggage should not exceed 1580 mm for each item, and economy class passengers must take into account the total size of two pieces of luggage - no more than 2730 mm.

Carry-on baggage is the same in all directions and depends on the class. Business class passengers can carry two items of 8 kg each; for economy class, one piece of hand luggage weighing no more than 8 kg is possible. The size standards allowed for transportation in the cabin are the same for all passengers - no more than 230x400x550 mm.

Important! If a passenger requires additional carry-on baggage space, it must be reserved when purchasing a ticket.

Meals on airplanes

Turkish Airlines has repeatedly received awards for the best in-flight food. And, as noted by passengers who prefer to travel on this carrier’s planes, these awards are fully deserved, because the food is truly very varied.

According to the airline, food should bring true pleasure, so a lot of attention is paid to this issue. The company offers food for every taste. Here everyone can choose the optimal food - a vegetarian, a raw foodist, and a person with religious dietary restrictions.

On board the aircraft, high-quality metal cutlery is used, and not plastic dishes, as is often practiced, but TK or Turkish Airlines uses standard trays. In addition to main courses, passengers can try desserts and sweets for which Turkey is so famous.

The portions are quite large, so passengers will not remain hungry, regardless of the comfort class.

A special feature of the Turkish airline is also the variety of drinks and the absence of restrictions on their quantity.

Flying with a child

The airline is attentive to young passengers. Children on Turkish Airlines planes can travel either with their parents or accompanied by airline representatives when ordering the appropriate service.

Infants are allowed on the plane once they reach one week of age. However, one adult (parent or guardian) can accompany only one newborn. Children whose birth has passed two days are allowed on board, but only if they have a medical certificate confirming the need to fly for treatment.

When flying with babies, parents may need a bassinet. Bassinets for babies are available, but only by prior arrangement. This should be discussed when purchasing tickets.

Important to remember! When traveling with small children, you must inform them about this at check-in, as in this case the passenger will be provided with one of the safest seats in the cabin.

The airline representative must be informed about the need for special nutrition for a newborn or small child when booking tickets, but no later than one day before departure. As a rule, children's meals are provided on airplanes upon request. You should also find out if you can use your own food or formula for feeding, and if there is an option to pre-warm a baby bottle on board.

Children over two years old will not be bored during the flight. The airline offers a range of multimedia entertainment especially for young passengers: children's films and cartoons, music, and exciting educational games. During a long flight, your child will be provided with a blindfold, slippers, a blanket, and a T-shirt to sleep on. To prevent kids from getting bored, coloring books and a set of felt-tip pens are provided on planes.

Airline fleet

The airline's flights are carried out by the following aircraft models of different configurations:

• Airbus 310, 319, 320, 321,330,340;
• Boeing 737, 777.

The airline operates three Airbus A310-300 aircraft. This aircraft is designed for 280 passenger seats. The age of the aircraft is 25-27 years.

The A319-100 model is designed for 150 passenger seats and is used for domestic flights throughout the country. In total, the airline has 14 such aircraft, their age ranges from three to ten years.

The company's fleet also includes 33 Airbus A320-200 aircraft, the passenger capacity of which is designed for 150-180 people, depending on the configuration. The newest aircraft of this model has been in operation for about 5 years, the oldest – 12 years.

43 Airbus A321-200 airliners are designed to carry 185-200 passengers, depending on the number of classes. The newest aircraft of this model has been flying for just over a year; the maximum age of the “oldest” Airbus A321-200 aircraft in the Turkish airline is 8 years.

16 A330-200 aircraft carry 150 to 180 passengers daily. The age of these aircraft at the disposal of Turkish Airlines ranges from 6 to 12 years.

The A330-300 and A340-300 are designed for a maximum of 440 passengers, if there is only one comfort class in the cabin. The A330-300 model is represented by 18 aircraft, each of which is just over four years old.

The company has six A340-300 aircraft, whose age ranges from 15 to 22 years.

Transportation is also carried out by Boeing aircraft. In total, the company uses 4 types of these airliners:

• 18 777-300 aircraft;
• 10 aircraft 737-900;
• 68 737-800 aircraft;
• 3 aircraft 737-700.

The newest aircraft at the company's disposal are the Boeing 777-300 (in operation from 1 to 8 years) and the 737-900 airliner (the oldest aircraft is no more than four years old).

Judging by the number of airliners, the carrier prefers the Boeing 737-800. The newest aircraft of this model was purchased by the company last year, and the oldest aircraft is 17 years old.

Also, starting in 2017, deliveries of a new model of the Airbus A321 neo aircraft are expected, and next year the company expects to replenish the fleet with the Boeing 737 MAX 8 model.

Base airport

The airline’s “headquarters” is the largest and most famous airport in Turkey – Ataturk. It is located on the shore Sea of ​​Marmara and is 24 km away from Istanbul.

In terms of the number of passengers using air travel services, Ataturk Airport ranks third in Europe. The airport has a developed infrastructure. On its territory there are two terminals and its own hotel. The first terminal is intended for domestic flights within the country, and the second for international flights. A spacious underground passage serves to connect the terminals.

8 The airport is one of the largest in Europe in terms of the number of passengers served

Good transport links make it easy to get from the airport to various parts of the city by metro or buses.

Important! In June 2016, a large-scale incident occurred at the airport terrorist attack, as a result of which more than two hundred people were injured and 41 people died.

Bonuses and discounts

The company’s bonus program is called “Miles&Smiles” and involves the accumulation bonus miles for each flight made with Turkish Airlines.

Anyone can become a participant in the program, including children over two years old. To do this, you need to fill out a form on the carrier’s website, or ask for a form at the check-in counter or in the cabin during the flight.

Bonus miles are awarded when flying on flights of the company and its partners. Car rental companies and a number of hotels also participate in the program.

The loyalty program includes four levels that provide passengers with different bonuses and privileges:

• classic level;
• “classic plus” level;
• elite;
• Elite Plus level.

The classic level allows you to choose a menu to your liking, check in for your flight online and receive discounts when renting cars from airline partners, while the elite plus level provides free 25 kg of excess baggage, special conditions booking tickets and the possibility of staying in elite lounges.

Bonus miles are accumulated on every flight. They can be spent on increasing your level in the loyalty program or purchasing tickets. Detailed conditions, bonuses and privileges of a participant in the Miles&Smiles program can be found on the airline’s website.

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The airline enjoys well-deserved popularity and is growing rapidly. Turkish Airlines practices a special approach, so every passenger, regardless of the cost of his ticket, will feel comfortable when flying with this carrier.