The Aeroflot Bonus program, created by the country's main air carrier, allows you to fly almost free of charge in any direction on Aeroflot and Sky Team alliance flights. The miles accumulation system is simple and similar to any other bonus program - make purchases at Aeroflot and its partners, get a certain number of miles for each purchase. You dial the required number - you are welcome to board, while you do not need to pay for a ticket. However, as elsewhere, this program has its own nuances, so let's take a closer look at how to buy a ticket for miles at Aeroflot.

Before you can buy an award ticket, you need to earn miles. Miles are conditional non-monetary units that are credited to the client's account for flights by Aeroflot or members of the Sky Team alliance, as well as for cooperation with program partners. As soon as the required number of miles is accumulated, you can use them to pay for tickets or other services of the alliance companies.

Miles are premium and status. Status miles allow you to move from one category in the program to another. Upon entry, the status "Basic" is assigned, which can later be upgraded. Upgrading status implies privileges, for example, the ability to add additional baggage, waiting for flights in a business lounge, and so on. Award miles do not increase status, but they can be used to pay for tickets later.

How to earn miles?

There are different ways to earn miles. The first thing to do is to register in the Aeroflot Bonus program on the airline's website. After registration, a personal number is assigned to the client and a mile account is opened, on which the accumulated bonuses will be stored.

To earn miles you need:

• Fly regular paid Aeroflot flights at least once every two years, otherwise all accumulated points will expire. In addition, miles are also credited for flights with airlines participating in the Sky Team alliance.
• Get a credit or debit co-branded card from one of the banks that are partners of Aeroflot. Among the most popular are Sberbank, Alfa Bank and Tinkoff Bank. Miles will also be credited to the customer's account for each purchase made with the card. We have about the features of such cards.
• In addition, customers receive welcome miles for joining the program, miles for birthday gifts, for participating in surveys, and for using partner services such as car rentals or hotel rentals.
• Buy miles on stock exchanges or accept as a gift from friends or acquaintances.

Where can you spend miles?

There are many ways to spend miles:

• Buying an award ticket.
• Service class upgrade.
• Charity.
• Purchase of goods and services in partner companies of the program.

However, most often they use the options associated with upgrading the class of service or buying an award ticket.

Features of buying Aeroflot award tickets

To buy Aeroflot award tickets, you need to have a certain number of miles on your account. The purchase system is built in such a way that the ticket price consists of two parts: the main part of the cost and service fees. The main cost can still be paid with miles, but the service fee will have to be paid from your own funds.

The whole world in the system is conditionally divided into several zones, for example, the central strip of Russia is conventionally called "Russia 1", the territory of Siberia "Russia 2", the European part of the continent "Europe" and so on. Depending on the flight distance and parts of the trip, as well as on the basis of the chosen class of service, the number of miles that a ticket will cost will be completely different. For example, you will have to pay 25,000 miles for a round-trip flight from Moscow to Munich, and 120,000 miles for a flight from Yekaterinburg to Los Angeles, given that you will be flying in business class. Flights in economy class will cost about half as much.

A special issue is the cost of service fees. The fact is that it will be absolutely the same when choosing tickets for both business and economy, so it is more profitable to fly business class for miles on Aeroflot flights. As for the amount of fees, they are the most affordable when flying from Moscow to neighboring countries, they are record low for traveling to Kazakhstan - only 348 rubles. For long distances, such a fee is more, for example, for a flight to the same Los Angeles from Yekaterinburg, you will have to pay fees in the amount of 14,500, but this is mere trifles compared to the fact that the total cost of tickets without miles is about 120,000 rubles.

Buying an award ticket: instructions

There are several ways to buy an award ticket, but the most convenient way is to do it directly on the Aeroflot website.

Online purchase

1. On the website of the Aeroflot Bonus program or by calling the hotline, we find out the status of our mileage account.
2. On the airline's website, go to the "Premium Calculator" section. In the fields "point of departure" and "point of arrival" enter the cities of interest. The calculator will then automatically calculate the number of miles required for the flight.
3. Go to the ticket booking section. Here it is necessary, again, to select the desired destinations and dates of the flight, and then tick the checkbox "Pay by miles". Next, fill in the rest of the fields, including the newly opened block, where you will need to enter the mileage account number.
4. If there are seats on the flights for the selected dates, all that remains is to pay the service fees and receive an e-ticket.

Purchase at the Aeroflot office

To purchase an award ticket for Aeroflot flights or Sky Team flights, you can contact the Aeroflot office or its representative offices. In this case, you must have money with you to pay the service fee, as well as an identity document, on the basis of which the ticket will be issued. Having announced the desired dates and destinations, as well as saying that you want to buy a ticket for award miles, you can relax - the airline employee will carry out the entire procedure for you.

The Aeroflot Bonus loyalty program is a great opportunity to earn bonus miles and use them to upgrade the class of service on an airplane, receive awards and free air tickets.

Aeroflot Bonus program rules

IN bonus program Aeroflot customers who are 12 years old take part. For each service offered by a program partner or a flight operated by Aeroflot, the passenger receives bonus points. In the future, the owner of miles can exchange them for various kinds of awards:

• increase your level within the program
• flight upgrade
• discounts on services and products of partners
• free flights

Members of the program who have an elite status: platinum, gold or silver can use special privileges.

Bonus miles are credited for flights with Aeroflot or other members of the SkyTeam international air carrier alliance. Participating in the program a large number of partners: online stores, banks that book hotels and many others, for example, Megafon, Ozone, Mvideo, Sberbank. Using the services or buying goods from partners, you can regularly replenish your bonus account or spend the bonus miles you have earned.

Each participant after successful registration in the program receives his personal account. Thanks to him, you can check the number of miles and all operations for writing off and accruing points:

• When the number of miles collected reaches 2,000, Aeroflot sends the program member a permanent plastic card, which will indicate the validity of the card, the member's name and surname, status, and personal account.
• A passenger who registers in the Aeroflot Bonus loyalty program receives a temporary membership card, on which a personal account will be indicated.

What is an Aeroflot Bonus mile?

The main "currency" of the Aeroflot Bonus loyalty program is a mile. A mile is a conditional unit of account that can be used to pay for the number of services provided to a program member. The program provides miles of several types: unqualified and qualified.

Non-qualifying bonus miles are credited to the Aeroflot Bonus program member's account for using services and purchasing goods from the company's partners. Elite members earn non-qualifying miles in addition to qualifying miles on every flight. Also, non-qualifying miles can be used to pay for services and goods or send to the account of another member, spend on receiving awards.

You can earn qualifying miles by flying with Aeroflot and SkyTeam alliance members. How many miles will be collected per flight depends on the distance of the flight and the class of service chosen by the passenger. Qualifying miles can be spent on various awards or through them to get an elite level of a member of the program. It is not possible to earn an elite level in the program through non-qualifying miles.

How to get miles Aeroflot bonus. What are miles for?

All bonus points are credited to the personal account of each participant. Bonuses cannot be transferred to other participants, purchased, sold or bequeathed. The only exception to the rule is the service "Transfer miles". It allows you to transfer non-qualifying miles to another member. But not more than ten times a year. Elite level members can use this service without any restrictions. You can donate your miles to charity. To do this, you can transfer them to special accounts of partners of the Aeroflot Bonus loyalty program or charitable organizations.

• Bonus points can be accumulated for flights with Aeroflot and SkyTeam carriers. Make sure that the ticket you bought belongs to the fares that are involved in earning miles.
• You can replenish your bonus account with bonus miles by purchasing goods and services from loyalty program partners.
• Bonus miles can be accumulated for booking hotels from a special catalog.

Please note that bonus miles for the purchased product and for each product are credited to the account once. You cannot participate in several loyalty programs using the same miles.

The participant of the promotion has access to his bonus account 24 hours a day. You can check the number of miles you have earned in personal account on the airline's website. Here you can also track the latest accruals of bonuses. To enter your personal account, it is enough to enter your program member number and access password. By connecting the "SMS-informing" service to your number, you can check your bonus account via SMS. To do this , just send a request message with the text " 01 " to 7 985 223 55 55 .

Number of accrued bonus miles for flights with Aeroflot will depend on the distance between the airports of arrival and departure, measured in miles.

The number of miles qualified is measured as a percentage, depending on the flight distance and the fare of the purchased ticket. If the flight distance is 500 miles, then the passenger receives 500 bonus miles. Platinum, Gold or Silver members receive an additional amount of non-qualifying bonuses for each air travel completed.

When accruing bonus points, all flight segments are taken into account (a flight segment means a route from point A to point B). The exception is tickets purchased at a fare that does not earn bonus points. In such cases, bonus accruals are not credited to the account.

Additional bonus miles can be earned for flights that were completed by the passenger six months prior to registration in the program. The only condition is the participation of the fares at which the tickets were purchased in the bonus points accrual program. In order for the miles to be credited to the account, the user must go to his personal account as a member of the loyalty program and enter all the necessary information in the "Claim miles" section. It is important to do this no later than 3 months from the date of joining the Aeroflot Bonus program.

If the member indicated his personal number when booking tickets, the miles will be credited to his account no later than 10 days from the date of the flight. Make sure that the data in the ticket does not differ from the data in the questionnaire, otherwise bonus points will not be automatically credited to the account.

In what other cases can bonus points not be awarded?

There are cases when bonus points may not be awarded:

• When a member of the loyalty program is forced to transfer to an aircraft of an air carrier that does not participate in the loyalty program. In this case, bonuses for the flight segment will not be accrued.
• The program does not include fares for flights: free, subsidized, special, group and others. Pay special attention to this when booking a ticket.
• If the flight was canceled and tickets were not used, bonus points may not be awarded.
• For flights with SkyTeam alliance companies, bonus points can only be credited after completing the registration procedure in the program.

How to restore Aeroflot bonus miles after a flight?

You can credit unaccounted bonuses to your account within 3 months from the date of the flight. Miles that have not been automatically credited to the account within 10 days from the date of the flight are considered unaccounted for. At the same time, it is important that tickets are purchased at the fare that participates in the program.

What to do if bonus miles have not been credited to the account?

1. In order for legitimately earned miles to be credited to your personal account, you need to log in to your personal account and select the section "Card miles". Data is entered no earlier than 14 days after the flight. The information you entered will be verified and no later than 5 days in advance, bonus points will be credited to the mileage box.
2. Another way to recover bonus miles is through the "Feedback" section on the airline's website. An application for the restoration of bonus miles will be considered within a month.
3. If miles were not taken into account when flying with Aeroflot, you will need to provide flight documentation. If the ticket was purchased via the Internet, this is an itinerary receipt, boarding passes, a printout of the reservation or copies of documents. When making flights on partner aircraft - the same package of documents, but without copies boarding passes. Please note that if Required documents have not been saved, the airline does not guarantee the restoration of miles. In the period up to a year, it is better to keep your flight documentation. Within such a period, Aeroflot may request it to verify the correctness of accrual of bonus miles.

Accrual of bonus miles for the purchase of services and goods from company partners

The Member can accumulate non-qualifying miles on his/her account by using services or purchasing goods from partners of the Aeroflot Bonus loyalty program. How to pay for the partner service correctly so that the miles are accurately credited:

• Sign up for the Aeroflot Bonus loyalty program.
• Find an organization in the list of campaign partners.
• After choosing a partner, you need to carefully read the rules for accruing bonus miles (as a rule, they are at the bottom).
• The conditions for accruing bonus miles are different for each partner, for example, banks offer customers special credit or debit cards, using which they can make purchases. There are partners (mainly hotels) that require the presentation of an Aeroflot bonus membership card, and there are partners (these are mainly online stores and booking sites) from which you need to make purchases by going to their store only by clicking on the link from the Aeroflot bonus partner directory. After making the payment, you need to wait 60 days, during which miles are registered.
• There are situations when, subject to all the rules, miles are not credited within the specified period. Then the owner of the bonus account can write an application to the airline through the feedback form with a request to restore miles. A copy of the receipt must be attached to the application, which confirms the need to accrue bonuses. This must be done within a year from the date of the transaction. The miles must then be credited to the member's account within 2 months.
• If points for the use of special bank cards have not been received, the application must be submitted directly to the bank. Do not forget to present your Aeroflot Bonus card before paying for purchases and goods. Miles will not be credited without presenting the card.

Non-qualifying miles can be earned for various awards. It is impossible to improve your qualifications in the program at the expense of non-qualifying miles, as well as to get an elite status with their help.

Bonus points are not awarded for all partner services. A member of the loyalty program can obtain information about the possibility of accrual at the offices of companies or on official websites. You cannot earn and redeem points at the same time. This is explained by the fact that miles are not credited immediately, but within 2 months from the date of the purchase or services.

Calculation with Aeroflot bonus points for hotel bookings

To pay with bonus miles for hotel reservations, you must complete the following steps:

Go to the special website "Aeroflot Hotels";

In the search fields, you need to enter the name of the city and hotel, the date of arrival and departure, select the number of guests living in the room;

Once a suitable hotel and room has been selected, the number of gift miles that will be credited will be indicated below the price of the booking.

Click on the "Book" function, the system will redirect you to the page for filling out the application.

Fill in your personal data in the application form, and then click on the most important item “I have an Aeroflot Bonus card”. Indicate the card number, the name of the owner and his last name.

After that, the system will redirect you to your personal account, you need to log in and after that the bonus miles will be debited.

What is the expiration date for bonus miles?

To maintain a bonus account, you need to fly at least once a year on Aeroflot aircraft or on aircraft of other air carriers that participate in the loyalty program. If this condition is not met, all miles will be cancelled. Cooperation with other participating companies and banks will not change the situation either.

How to check the number of miles in your Personal Account?

To check the number of bonus miles on your account, you need to log in to your personal account as a member of the loyalty program. Information on the number of bonus miles is available around the clock. The number of miles is displayed immediately on the first page, and here you can also estimate how many bonuses are not enough to increase the member's level. You can also find out the number of bonus miles by dialing the airline's call center number.

How and on what can Aeroflot Bonus miles be spent?

Once you have accumulated enough miles, you can start using them. What can I use Reward Points for? The loyalty program allows you to:

donate miles to charity

free ticket

receive a gift from the rewards catalog

improve class of service

transfer bonus miles to another member

get elite status in the program and upgrade it

book a hotel with miles

How to redeem an Award ticket for accrued bonus miles. miles calculator

Aeroflot bonus gives you the opportunity to get tickets for bonus miles. If there are enough bonus points on the account, the passenger can get a gift ticket for any destination free of charge. In exchange, bonus miles will be debited from your personal account. To buy a ticket for bonus miles, you need to log in to your personal account, then you need to open the miles calculator to find out how much bonus miles a flight to a particular city will cost, enter its name and departure point into the calculator. The number of miles required varies by travel class. The calculator calculates how many bonus miles you need for a free ticket. If everything suits you, click on the "Book" button.

Members can not use the calculator, but immediately go to the Aeroflot website and search for tickets by ticking the box so that tickets are searched for miles. Then the participant acts according to the prompts offered by the system.

• The ticket is valid for one year.
• The procedure for booking a ticket should be started no later than 6 hours before the start of departure.
• If all seats on board are sold out, the airline may refuse to issue an award ticket.
• The ticket can be issued both by the participant of the loyalty program and his authorized representative.
• It is not allowed to receive gift tickets with an open date.
• Aeroflot offers customers to buy a ticket for miles in one direction or in both directions.
• Gift tickets include a maximum of two transfers.
• A similar bonus is available on flights operated by Aeroflot and partner carriers.

Premium Upgrade

Using bonus miles, a member of the Aeroflot Bonus loyalty program can upgrade the class and fly on an airplane in more comfortable conditions. In other words, change your class from Economy to Business or Comfort. You can use this bonus yourself or transfer it to another passenger. Upgrading is possible if you have a booked ticket at any Aeroflot branch or by calling the Aeroflot support center phone number 8 800 444 55 55? . The number of award miles required for an Economy class upgrade to Business class is equal to the round-trip Economy class award ticket. Additionally, you can calculate the number of miles using the Mileage Calculator.

If the client wants to upgrade the flight class only in one direction, then the cost is 50% of the original cost. The number of miles required to upgrade from Economy class to Comfort class or from Comfort class to Business class is half of the original number.

Free class upgrade upon check-in for Aeroflot flights

In order to improve the level of service, after completing the registration procedure, you need to contact the check-in desk and declare your desire to improve the class of service.

The award is valid only for Aeroflot flights. If the flight is a codeshare, tickets must be purchased on that airline's block and the company must be the flight operator.

You can only upgrade the class of service by 1 flight segment.

A member of the loyalty program can issue an upgrade to another passenger who is flying on the same flight.

Having upgraded the class of service at check-in, the passenger can no longer use the baggage allowances that are accepted for a higher class. Baggage allowance will be calculated based on the originally purchased ticket. You will also not be able to use the waiting room. superior comfort.

How do I book a hotel room with miles?

In order to book a hotel room for miles, you need to go to the special site "Aeroflot Hotels", where in the search fields you need to enter the city of the hotel or its name, as well as the date of arrival, date of departure, select the number of people living in the hotel room and most importantly under the search form, be sure to check the box “Use Aeroflot bonus miles”. Next, you need to click on "Find hotels", in this case, the cost in miles will be displayed in the list of hotels. After choosing the right hotel and room, you need to click on "Book", after which you will be redirected to the page filling out the application, where you need to enter your details and then click on "Book". After successful completion of the procedure, the system will redirect to a personal account, where the user needs to log in and bonus miles are automatically debited.

How to choose and how to get a reward in the rewards catalog?

On the website rewards.aeroflot.ru you can find various offers from program partners. These are certificates, souvenirs and various products of the airline.

• Having looked at something for yourself, you can put the award in the basket, and then place an order with a delivery method convenient for you.
• In the catalog, you can view the cost of each award in miles. The premium may vary depending on the address and method of delivery.
• All responsibility for bonuses and delivery lies with the partners of the loyalty program.

How to transfer bonus miles to another person?

To transfer bonus miles to another person, you need to log in to your personal account on the airline's website by clicking on the "Spend miles" function. Next, you need to indicate the number of the program member, select the number of miles and transfer bonus miles by paying a commission.

We remind you that only non-qualifying miles can be transferred. In order to use the Mileage Transfer service, you must adhere to several conditions:

• Be registered in the loyalty program at least 3 months ago.
• Have a sufficient number of bonuses and make at least 1 paid flight in the past 2 years.
• The transfer amount of bonus miles is limited. You can transfer no more than 50 thousand miles and no more than 5 thousand bonus miles per day. Another condition for a successful transfer is a multiplicity of the transfer amount of 500.
• You can receive no more than 10 transfers per year with a total amount of use of no more than 50,000 points.
• The bonus miles transfer service is subject to a fee. It costs 600 rubles. For members with elite statuses - in miles, for members with basic status - in rubles. The amount of the commission can be found in your personal account.
• The transfer of bonus miles is not retroactive, so once you select this service and pay for it, you cannot mark it.

Aeroflot is the leader passenger air transportation on the Russian market. Thousands of tourists use its services every day. Its leaders raise customer service standards and introduce various loyalty programs. Constantly traveling tourists such innovations help to save money.

About the Aeroflot Bonus program

It was developed and implemented in 1999. According to its rules, an air traveler registered with the company receives a certain amount of bonuses for each completed flight. Their number depends on two parameters: the class of the purchased ticket, as well as its tariff plan. Bonuses are credited to the client's personal account as miles. Subsequently, they can pay for subsequent air travel with the same operator, or spend it on your own purposes. To do this, you can take advantage of various offers from the air carrier and its many partners.

The Aeroflot Bonus program is used by both Russian and Foreign citizens. More than 1.5 million people have become its participants. And this number is increasing every year. The main advantage of the program is that you can earn miles not only for flights.

They are also provided for such actions:

• stay in hotels during the trip;
• car rental;
• purchase of products in the stores of the airline's partners;
• visiting restaurants (when paying with a card of partner banks).

In addition, the program enables its participants to improve the level of service. And at the same time, the accumulated bonus miles are used. Registered customers receive a bonus card, which gives a significant advantage when booking flights or purchasing other services of an air carrier. She accumulates miles on her account, which can be exchanged for tickets of a higher fare plan. You can read about the benefits of the program on the official website of the company. If you have any questions, you can call the operator who will competently answer them.

Aeroflot Bonus personal account

A special menu has been created on the airline's website for those who want to become a member of the program. You need to register in it by filling in certain data. It is worth considering that only those citizens who at the time of registration are already 12 years old can become participants in the program. For younger children, the company has developed a completely different program, which also allows you to use the accumulated bonus points. It is called Aeroflot Bonus Junior. Children under the age of 12 can take part in it. To do this, their parents need to register them.

Registration in the personal account "Aeroflot Bonus"

It can be done in several ways:

• via the Internet on the official website of the airline;
• using a temporary bonus card (it is received by almost every air tourist flying on Aeroflot flights, and it can also be purchased at the company's sales offices);
• register in a special program from banking institutions that are partners of the air carrier.

The first method is considered simple and affordable - registering a card online (directly on the company's website). To do this, you must first register in the user's personal account.

You need to find the item "Become a member of the program" in it. Clicking on it opens a new window. In it, select the item called "Join the program", and click on it.

The registration fields indicate the following information about the new client:

• Full name (in Latin letters);
• password (you need to come up with it);
• date of birth;
• passport data;
• number contact phone(it must be valid, since an SMS notification will be sent to it);
• valid address of the client to which the bonus program card will be sent;
• occupation and other general information.

After that, the registering user must agree to the processing of the entered data by approving the terms of the program.

Then click on "Add".

To the email address provided during registration. mail is sent a letter. It will contain a link, by clicking on which the client confirms his registration in the program.

Second way is considered no less popular among air tourists who constantly travel with Aeroflot flights. This is the use of a temporary map. It is obtained free of charge from airline employees or purchased at the air carrier's sales offices. It can also be found in promotional brochures. The entire registration procedure is carried out on the air carrier's Internet resource.

To do this, in its menu you need to find the item "Activate a temporary card" and click on it. The next steps are related to filling out the participant's questionnaire. You also need to provide certain information. Then confirm registration.

The third way is to register in the program using the card of partner banks. For this, a special menu is provided in the menu of the air carrier's Internet resource. In it, you need to go to your personal account and go to the item "Activate your personal account". After that, fill in the required data. In a special field indicate the number of the membership card. It can be viewed on the back side at the bottom left.

Program activation is an integral part of the registration procedure. To complete it, you need to click on the item "Activate registration in Aeroflot Bonus" on the website of the air carrier in your personal account.

Only after this action the traveler becomes a full member of the loyalty program. He can accumulate miles, spend them on trips and other purposes.

Password and PIN for personal account

Login to your personal account is available only after entering the client's login and password. As a rule, it is created during registration on the air carrier's Internet resource. In the event that the client has registered in another way, he needs to go to the personal account activation page in the site menu.

After that, fill in the following data:

• program participant number (without specifying leading zeros);
• Full name in Latin letters;
• date of birth;
• valid email address mail;
• Create a password;
• repeat its input;
• come up with a "secret" question and, accordingly, the answer to it.

After that, in the "captcha" field, enter the letters or numbers indicated in the picture, and then confirm agreement with the rules of the companies by clicking on the "Continue" button.

Even if a program participant has forgotten the password to enter his personal account, there is nothing wrong with that. It can be easily restored at the entrance to the client's personal account. To do this, select the item "Forgot your password?" and click on it.

• bonus card number or e-mail address;
• the surname indicated on the front side of the card;
• confirm the information that all the data in the program is not entered by a robot (for example, the client will be asked to select pictures that correspond to a specific topic).

After these steps, you need to submit an application. In a few minutes you will receive an email with detailed instruction subsequent actions.

If the program participant has activated the SMS informing service, password recovery occurs by sending an SMS to the specified telephone number. The received code is entered in the personal account, and then changed to a more convenient one for the client.

The PIN will be required to prove genuine participation in the loyalty program. The generation of such a code occurs directly in your personal account. For this, a special menu has also been developed on the website of the air carrier.

Making changes to the personal data of the program participant

Users registered in the program can change the following data:

• contact phone number;
• address of delivery of information correspondence;
• e-mail.

Changing the last name, first name and patronymic is also possible. To do this, use the "Feedback". Employees of the airline contact the client, clarify the necessary information.Such measures are provided to ensure that fraudsters cannot use the bonuses of registered customers.

At the request of the employee, it may be necessary to provide documents confirming the measurement of data. These can be marriage certificates, a new passport, and so on.

Aeroflot Bonus: entrance to your personal account

On the website of the air carrier there is an item "Enter your personal account". By clicking on it, you need to enter the username and password of the client.

Client login - his email address (it had to be confirmed during registration).

If the user has registered using a temporary card, he needs to go to the site menu called "Personal Account". After that, click on the "Activate temporary card" button, fill in the relevant data. Then you need to go to the "Activate your personal account for joint purchases" section and also fill in all the required fields.

Functionality of the personal account "Aeroflot Bonus"

A personal account for a program participant opens up a large number of opportunities. In it, you can view the status of the bonus account (balance, accrual and write-off), calculate the number of miles that are not enough to receive more high level(upgrades). In addition, in your personal account you can order air tickets for flights with loved ones, receive bonus airliner tickets.

Functions of the Aeroflot Bonus personal account menu:

• "My profile"- in this paragraph, the personal data of the participant is corrected, as well as information about participation in certain loyalty programs is entered.
• "My bookings"- here the tourist can view the history of booking air tickets.
• "My account"- it monitors the state of the personal account, the accrual of bonus miles.
• "Feedback"- using this item, the program participant can ask the operator questions of interest to him.
• "Charge Miles"- this item is intended for accrual of bonus miles. To list them, you must use the number electronic ticket or flight, its date or special code.
• "Transfer Miles"- in this section, a member of the program can transfer the accumulated miles to another member.
• "Spend Miles"- using this menu, users can manage the accumulated bonuses.
• "Miles of Mercy"- Members of the program can donate miles to charity.
• "Forum"- at this point, participants can exchange messages.
• "SMS Alert"- here you can set up receiving notifications about new company products or changes in award miles.
• "Companions"- it contains information about people traveling with the program participant.

You can change your personal settings in the "Personal Account Settings" section. It is worth considering that all these functions of the personal account are available only to registered users.

Aeroflot mobile application

It is installed on modern mobile gadgets: smartphone or tablet. They can be used from anywhere in the world. Tickets are booked through it, as well as other features of the service. In other words, this application is a multifunctional program that allows customers to use various services. To select a service, just go to the application and log in, as on the website of the air carrier. The user will see the same menu in which he will select the desired item. Installing the program takes a few minutes.

To install a personal account on an Android or iPhone smartphone or tablet, use the download links in the company's app stores:

Aeroflot Bonus: air miles

Bonus rewards for using the services of companies are miles. They represent a kind of "currency" of the calculation.

Miles accrued to program members can be of two types:

1. "Qualified". They are provided to the program member for flights. How many of these miles will be credited to the account depends on the distance of the flight, the tariff plan. They can be used to increase the elite level.
2. "Unqualified". They are provided to customers for ongoing cooperation with the Aeroflot air carrier. They are also received by elite level clients as a bonus promotion. You can spend these air miles to get a higher level of a member of the program.

How to earn miles from Aeroflot

Members receive their first bonus miles after registration. 500 welcome miles are transferred to the client's account. They are provided only once. According to the terms of the program, they are not allowed to be transferred to other persons. Even if they are members of the program.

In addition, bonus miles are credited for such actions:

• Flights through the Aeroflot operator (air carrier aircraft or SkyTeam). In this case, the client must replenish the bonus account on a plastic card
• Registration of a debit or credit card of Sberbank and other partner banks. These establishments offer customers to open special cards, when calculating which bonus miles are transferred to customers.
• Rent (hire) of cars from a partner company. In this case, you need to replenish the bonus account.
• Booking hotels and staying in them. The company regularly arranges promotions that allow customers to enjoy preferential terms stay in hotels, as well as earn miles for it.

You can not only get bonus miles, but also earn them yourself. To do this, the program participant needs to write reviews on partner sites (TripAdvisor and other Internet resources). In addition, miles can be purchased. Of the cost and terms of the transaction are described on the website of the air carrier.

Users do not always receive bonus miles. Not all tariff plans of the company provide for their transfer. For example, "Special", "Group", "Free", "Sublimated" tariff plans do not participate in the loyalty program. You also need to remember that for flights on SkyTeam aircraft, bonuses are accrued only after full registration in the Aeroflot Bonus program.

Miles are also not credited if a flight is canceled or canceled. Also, tourists who, during their trip, transfer to a plane of a company that does not cooperate with Aeroflot, cannot count on them.

Bonus miles are not always credited immediately. The client can restore them himself. The time allotted for this is 3 months from the date of payment for the service. This can be done on the company's website. To do this, there is an item in the menu called "Account miles". It needs to be pressed. After that, the program will automatically calculate.

How can you spend miles

With regular air travel and the full use of the loyalty program, a large number of bonus miles accumulate quite quickly.

Where can they be spent:

• increase the level of the client and the class of service during flights;
• use the service of providing a free ticket for a specific flight;
• transfer them to another participant of the program;
• donate to charity;
• book hotels for the duration of the trip;
• acquire an elite status of a program participant;
• choose premium gifts (according to the terms of the program).

How to get an "Award ticket" for the accumulated miles

The "gift ticket" service is available to customers only after accumulating a certain number of air miles. For them, you can buy a ticket in any direction for a flight of any length. To calculate how many miles you need to get such a ticket, you must use a special calculator. It enters the names of the points of departure and arrival, as well as the class of service. The program will automatically calculate how many points will be deducted from the account when choosing a specific route.

You can not use the calculator, but perform all the actions in the site menu.

To do this, you will also need to enter the points of departure and arrival, the class of flight and the date. After that, put a tick in front of the item "For miles". The program will give you the result. The client will have to choose the flight that suits him.

Premium Upgrade

This is also possible if the customer has accumulated a certain number of air miles. The bonus increase allows you to change from "Economy" to "Business" or to "Comfort". The client can use this opportunity independently, or transfer it to another passenger.

Note. You can upgrade your class only if you have a ticket reservation at any branch of the carrier.

Free class upgrade upon check-in for Aeroflot aircraft

The airline staff will help you with this. The client must apply to them after opening the check-in for the flight. You need to inform about the intention to upgrade the class of service. In this case, you need to make sure that the award is valid on the selected flight. If the passenger makes a joint flight (with a transfer), aircraft tickets must be purchased only from Aeroflot or a partner.

Important! You can upgrade the class of service only within one flight segment. When checking in for an aircraft, you can transfer the upgrade bonus to another passenger who is flying on the same flight.

As a result of such a bonus program, the passenger can use the increased baggage allowance for free transportation.

How to book and pay for a hotel with miles from Aeroflot

And such opportunities are provided by the loyalty program. Sometimes when traveling there is no time to look for hotels to stay. This can be done in advance through the website of the air carrier. For this, it provides an item called "Aeroflot Hotels".

By clicking on it, you will need to enter the following information:

• the city in which it is located;
• date of entry and exit;
• Specify the number of people who will be staying in the room(s).

After that, check the box next to the item “Use Aeroflot Bonus miles”. Then click on the "Find Hotels" button. In the window that opens, the tourist will be offered a list of hotels, as well as the cost of rooms in equivalent miles. It remains for him to choose the appropriate option, click on the "Book" button.

After these simple steps, fill out an application. With this, the tourist confirms the reservation of a hotel room. In this application, indicate the necessary data, and click on the "Book" button. Then the system redirects the client to a personal account (you need to log in), where the miles will be debited.

How to choose and receive a reward in the "Catalogue of awards"

The Prize Catalog is located at rewards.aeroflot.ru . In the menu of the site, you can choose the item you like. The site presents products from well-known world brands, which can be purchased with miles accumulated under the Aeroflot Bonus program. The choice and receipt of goods occurs as when buying products through online stores. You must first place the item you like in the “Basket” and follow the next steps. It should be noted that when the award is returned, bonus miles are not returned to the client's account.

How to transfer miles to another person

This can be done in the client's personal account. To do this, the menu provides the item "Spend miles". After clicking on it, an additional window opens. It contains the membership number, as well as the number of miles transferred. After that, you need to make a payment taking into account the commission of the service. Its size is indicated on the website of the air carrier.

Important! Only non-qualifying miles can be transferred.

The main rules for such a translation:

• you need to be registered in the loyalty program for at least 3 months;
• there must be sufficient funds in the bonus account;
• the client needs to make at least one paid flight in the last two years;
• You can transfer no more than 50,000 per year and no more than 5,000 at a time;
• each member of the program can receive no more than 10 mile transfers per year;
• for the transfer of miles, a service fee of 600.00 rubles is charged.

You need to know that the transfer cannot be returned or canceled.

How to check miles

You can do this in two ways:

1. in the client's personal account;
2. by calling the carrier's hotline.

In the personal account on the first page contains information about the status of the bonus account. If a company's customer calls the company's call center to find out how many miles they have earned, they need to provide certain information about themselves. This can be a client card number, a secret question and the answer to it, or something else. If all the data was correct, the airline employee will provide the requested information.

Can the miles burn

Yes. This is possible only if the client has not made a single flight on the flights of the air carrier or its partner SkyTeam for 2 years. According to the terms of the program, bonus miles are canceled regardless of how and for what they were accrued.

Advice. If miles have accumulated on the client's account, they can be spent not on flights, but on other purposes. For example, for purchases in partner stores.

Aeroflot Bonus program partners: crediting miles with bank cards and purchases in stores

By accumulating non-qualifying miles, the program member can use the services of banks and partner stores. In order for the bonuses to be correctly accrued, it is necessary to find the necessary promotional services on the website of the air carrier in the list of partner organizations.

After the organization you need is selected, you need to familiarize yourself with its conditions for accruing bonus miles. As a rule, information about this is located at the bottom of the site.

Important! To earn miles, you need to complete certain actions. For example, partner banks are required to open a card account and make purchases using it.

There are also organizations that require the transition to their website only from the official Internet resource of Aeroflot. Also, customers are faced with the fact that when using the services of partners for booking hotels, it is necessary to provide an air carrier bonus card. In general, you need to familiarize yourself with everything in advance.

After paying for a service or product, bonus miles are credited within 60 miles. If they are not listed at the set time, you need to use the "Feedback" and restore the miles. This is possible no later than two months from the date of the transaction. If the miles were not accrued by the partner bank, an application for their restoration is submitted directly to the banking institution.

Miles accrual: partner banks

Sberbank

This partner offers customers to issue one of three types of bank cards. With their help, you can accumulate bonuses.

Types of cards:

• Visa Classic Aeroflot. When it is opened, the client is credited with 500 miles. One mile is transferred for paid 1 USD. USA or 1 Euro, or 60.00 rubles.
• Visa Gold Aeroflot. For opening such a card, the client receives 1000 bonus miles. Subsequent miles (one at a time) are credited for each paid 60.00 rubles or 1 USD. USA, or 1 Euro.
• Visa Signature Aeroflot. Similar conditions for opening and accruing miles as for the previous bank card.

Bank opening"

The program from this bank uses only one Aeroflot card. The client independently determines the tariff for its service:

• "Premium". Two miles are credited for every one US dollar or Euro spent, or 60.00 rubles.
• "Optimal". 1.65 bonus points for every 60.00 rubles spent, 1 USD. USA or 1 Euro.

A client can get two and three miles when paying for every 60 rubles / 1 Euro / 1 USD for air tickets.

"Alfa Bank"

The bank allows you to accumulate miles only for settlements special cards: "Aeroflot - MasterCard".

SMP Bank

This bank opens the Aeroflot Bonus card to its customers

Citibank

This bank offers its customers a card called Aeroflot-Citibank. Upon opening, 2,000.00 welcome miles will be credited immediately. You can also open an Aeroflot-Citibank Premium card. Holders of these cards are credited with 1 mile for every 60 rubles spent.

Miles accrual: partner stores

"Megaphone"

This operator mobile communications allows you to spend the accumulated miles under a specially developed MegaFon-Bonus program. 200 points for 200 miles are received by residents of the Far East. Clients of the operator's Moscow branches exchange 500 miles for 1000 points. Residents of other regions - 500 miles for 500 points.

Booking (Booking.com)

This service is considered to be in demand among tourists around the world. It allows you to quickly select and book a hotel in any city. For every dollar spent, the company credits 1 mile.

There are certain nuances in the program from the service. For example, bonus miles will be credited to the program member after 60 days have passed from the date of check-out from the hotel.

Refrigerator.ru

This partner is a home appliances store. In it, the client of Aeroflot can choose the product he likes and buy it. As a result of this, he will receive 1 bonus for every 50 rubles spent.

OZONE

The online store ozon.ru offers to purchase quality products from various manufacturers. For every 100.00 rubles spent on a purchase, he provides 1 mile. It is worth considering that such a bonus program is available only when you go to the seller's website from a link on the Aeroflot website.

LAMODA

Lamoda.ru is a fairly popular online store among citizens in various regions of Russia and neighboring countries. Its customers who are members of the Aeroflot Bonus program receive 1 mile for every 16 rubles spent. It is worth considering that shipping costs are not included in the calculation when earning bonus miles. In order to use the program, you need to go to the website from the airline's Internet resource.

Aliexpress

Aliexpress is a foreign hypermarket where purchases are made all over the world. For every 43 rubles spent, a member of the Aeroflot Bonus loyalty program receives 1 mile (when buying phones). When paying for other goods, 1 mile is credited for every 22 rubles spent. This store has a more loyal policy of exchanging cash for bonus miles.

M Video

It is also a popular electronics store. It has a wide range of products from leading world brands.

This store credits 1 mile for every 87 rubles spent. You can choose a product on the website mvideo.ru.

Aeroflot Bonus card

How to get an Aeroflot Bonus card? To do this, you need to go through a simple registration on the airline's website. You can also get a temporary card. With its help, they also go through the registration procedure on the official Internet resource of the air carrier.

Types of Aeroflot bonus cards:

• "Silver". It equates to 25 flight segments or 25,000 qualifying miles. Its owner can take advantage of the privileged conditions of check-in for the flight. Also, he can use one place for free transportation of baggage as an addition to the established allowance. During the flight, you can change the comfort class for 50% of its cost.
• "Golden Card" - to 50 flight segments or 50,000 qualified miles. This card provides similar opportunities as the previous one. Only other conditions are added to all this: the possibility of obtaining a loan if there are not enough funds on the account to pay for services; waiting for a flight in the lounges of increased comfort and so on.
• "Platinum" - to 50 business class flight segments or 125,000 qualified miles. In addition to the company's basic services, the client receives a professional concierge program. Its conditions are indicated on the website of the air carrier.

Aeroflot Airlines sends the Aeroflot Bonus card to program participants to the specified address of residence after 2000 points are accumulated on the bonus account.

Watch a video about Aeroflot Bonus miles

In the Aeroflot loyalty program, the main unit of account is a mile. It is a non-monetary conventional unit that can be exchanged for a certain number of services.

How are miles calculated?

When calculating them, the distance between the point of departure and arrival is taken into account and only for completed flights. If a program member has flown less than 500 miles, he will be credited with 500 bonus units.

Accrual is made when flying on regular flights, certain restrictions apply on codeshare flights. Miles can also be credited for flights performed by Aeroflot flights six months before registration in the program, but you need to enter data about them in your personal account no later than 3 months after registration. But flights with partner airlines participate in the program immediately from the moment of registration. Bonus units are credited within 10 days. Members of the program who have reached the elite level receive additional miles for each flight with the airline and its partners:

• Silver level — +25% to the standard accrual;
• Gold level gives +50% to the standard accrual;
• Platinum level gives +75% to the standard accrual.

For self-registration in the program on the company's website, 500 non-qualifying units immediately come to the account.

Bonus units are not awarded for flights on award, free, special tickets, as well as on tickets for charter flights or included in special tour packages.

Aeroflot bonus calculator