Tele2 personal account entrance. Tele2 personal account: access and use

Long gone are the days when, in order to connect a service or solve a problem, you had to call the operator or go to the office, standing in line. Today, everything is much simpler, because every Tele2 subscriber who wishes can manage the capabilities of his number himself using the Internet. You can order a tariff, view your payment history, transfer funds to a bank card, replenish your balance and perform other operations through your Tele2 personal account. Thus, you yourself solve almost all problems with the subscriber number and get access to advanced management

Register in your personal account Tele2

To start using the possibilities of your personal account, you need to go through a quick registration in the window " Login with login and password". Since you have neither the first nor the second, click on the button " registration". We enter the phone number and request a password for it, which will come in the form of SMS. Do you want to enter your Tele2 personal account without a password? Then we enter the number and wait for a notification on the phone screen, after which an automatic login will occur.

We enter the personal account Tele2

Once you have received the password by phone number, you can safely enter it in the required line and enter the control zone. It also happens that the subscriber cannot remember the personal password from personal account Tele2, in which case you just need to restore it. As soon as the login is completed, you will see the current balance, personal data and other helpful information. Here you can replenish the balance without commission or transfer funds from a bank card.


The front (start) page of the personal account contains information about the connected tariff plan and all services. The rate control buttons are so easy to use that just a few clicks are enough to activate the services. Can't figure out where the money is going from the account? In this case, the personal account will provide all the information about calls made and SMS sent with dates. In general, personal account management is available even for a child, because all the buttons and panels are located in front of their eyes. Most importantly, do not forget your username and password, because without these data you will not enter the system. Finished work in the office? Then feel free to click on the "Log out" button to end the session.

What is a corporate personal account on Tele2?

If you are a corporate client, then your personal account is also available to you. Look for the "Business Clients" section and register by entering your phone number and password. Here you need to additionally specify the region of registration and the PUK code (you will find it on the box with the SIM card). Do you have questions about registering or logging into your account?


Then dial 636 and you will be advised. For a corporate client, it is mandatory to fill out an application. What is the advantage of a corporate personal account?

  1. Firstly, you can always find out what state your balance is in, change the TP or sum up the monthly totals for waste.
  2. Without the help of the operator, the subscriber can connect and disconnect important options (for example, Internet packages). You get access immediately to all numbers that are included in the corporate group. As in the classic version, the entrance to the office is free of charge.

Delete personal account on Tele2

You are no longer a Tele2 subscriber and want your personal account with personal data not to “shine” on the Internet? In this case, termination of the contract with Tele2 will be required. But, no matter how hard you try, you cannot completely erase the traces of your personal account, because it is enough to delete personal data and just not go there.

The popularity of Tele2 as an operator has spread throughout Russia, and quite deservedly - many subscribers use its services. The focus is on stable functionality - and this is one of the facets of his success. In particular, the ability to enter Personal Area from any device that supports the Internet.

Sign in with a phone number

Your tariff and balance are not important - any subscriber can enter.

The entrance to the Personal Account is carried out through the official website tele2.ru - there you will be asked if you are from the Moscow region. When you click on a negative answer, you are given a regional list in which you select yours, after which you will find the coveted “Enter” at the top right.

Before us is "Login". In this field, enter the phone number (Russian code - +7), then click on "Login". This is followed by a tricky thing, keep the device at hand - the site will offer you to send a message with the number "1" in 20 seconds (this will also be displayed on your mobile device screen).

Shared password

Our pointer is the same “Login” button. Only now we will select the item "By number and password". Find below the second field labeled "Password" the inscription: "Remember or get a password." We need it, choose it.

In the new window, you need to specify your number and click "Continue". If everything is done correctly, then you will receive a password by SMS, which you need to enter in 10 minutes. And click "Finish". Here you are.

Social media

Your pages on social networks will also help you, whether it be VKontakte or Odnoklassniki, you can also go through them. This is done through the corresponding icons - scroll the site to the very end, and you will find them. One click, give access permission using this page social network- and you're done. But first, do not forget to link your number to your profile.

The advantage of this method is speed. It is very convenient to enter your office in seconds.

Corporate personal account

Tele2 also cares about the convenience of business information for its subscribers. Businessmen are on the agenda of the head. There is a separate office for them - and now we will try to go there.

In the upper left corner, note the inscription: " For business". After clicking, select your region in the window that appears. Now move your gaze to the opposite right corner - we need "Personal Account".

Let's assume that the business client came here for the first time. He needs to register by clicking on a similar inscription.

With the phone field, everything is clear, but where to get the password ...?

Together with the SIM card, documents were attached with the purchase - they contain the PUK code, which is the password.

Business customer may need Additional Information(say, they may be required to write a statement) - then he can find out by calling 636.

Despite some excellent login procedure, the principle of a corporate personal account is no different from the usual one. And we got to the main point.

Appointment of the Personal Account

Here we can do quite a few interesting things, for example:

  • check your balance and replenish it;
  • connect new services or disable unnecessary ones;
  • set up the selected tariff, change to a new one;
  • to know detailed information about the account.

And not after a certain amount of time, but immediately, as soon as I logged in and entered the office.

Plus, you can view Personal Account notifications and customize the information that you want to see, discarding unnecessary ones.

Balance

The second name of the LC is My Tele2. Checking the balance is a common procedure for all users. Through the office, this is done faster than sending SMS and waiting for a response. And the numbers are displayed in real time - when replenishing, you can immediately see how much money you now have in your account. The required window is displayed immediately upon entering the office.

To pay for the tariff via the Internet, you must link a bank card. And do not worry about your personal data being leaked to the Web - everything is protected to the highest level, and your transfers will not disappear anywhere.

Cost Details

According to the information that will be on the screen after going to the appropriate item, you can find out about your expenses over the past six months by calls or messages.

Moreover, reporting is sent to your email address and may be delayed for 4 hours due to the huge number of subscribers. So they will ask you not to send several applications at once.

Two points: have a program on hand that can read PDF files and don't be scared if you don't find the cherished letter even after the specified time. It may be in the Spam folder on your e-mail.

Promised payment and rates

This service gives the subscriber the opportunity to talk on the phone and send messages with a negative balance. The operator simply gives a loan that will need to be repaid in a month. Everything is in the same paragraph "Expenses and payments".

In the "Tariff and Services" section, you can control the tariff plan and configure other services. Moreover, all existing services will be displayed in the Personal Account. Here you can turn them off. Everything is equally available to individuals and legal entities.

Black list

Connection is free, but you will need to pay a pretty penny per day. For example, in St. Petersburg they will demand 1.5 rubles per day from you. For the same one and a half rubles, a number is added that you will ignore in the future.

Card blocking

It is very sad to lose your phone, but it is equally important that the SIM card is now in the hands of a stranger, and it should be blocked sooner. Through the computer, go to "Tariff and Services". There we need the "Suspend Service" option. The necessary information will be indicated here and the treasured button “Lock SIM card” is available.

Auto payment

A trifle, but nice. To find the service, click on "Tele2 other rules" in the upper left corner of the account. This will take us to the main page. We scroll down the page to the very bottom, where we find "Autopayment" along with "Beep" and "Wallet".

Of course, in order for the payment to go through without our participation, you need to connect a card. Here you need to indicate your number, how many rubles the balance will be replenished and its minimum, upon reaching which the system will send the necessary funds.

Well, the card data, of course. It is very convenient that you can limit the amount of Autopayment that runs for the whole month, so as not to accidentally lose all the funds on the card.

Questions from subscribers

How to enter your Tele2 Personal Account without a password?

It is enough to have a phone at hand. When you try to log in, you will be asked for a number. By entering it, you will receive an SMS like "reply to this message with the number 1" in 20 seconds.

Is it possible to enter the Tele2 Personal Account from the phone?

Of course, and not only from the phone - it is possible from any device that can access the Internet. There are no restrictions.

Is the entrance to the Tele2 Personal Account different for each city, for example, Omsk or Voronezh?

Your location in no way complicates or simplifies entry - the information in the article is relevant for any city. For obvious reasons, only the cost of tariff plans can differ.

How to enter the old version of the Personal Account?

Personal account on the website of the TELE2 operator is your personal page containing personal data, such as: account status, current tariff, traffic balance and other information. It allows you to change the tariff, manage services, view invoice details and create requests for questions on your own, without calling the operator's contact center and a personal visit to the company's service office.

Registration in your TELE2 account

The operator's personal account is available at the link:. To log in, you will need to know your username and password. For example, if I am a new user, registration is required.

At the beginning of which you will need to enter your subscriber number in a special field and click the "continue" button, in response you will receive an SMS message with an access code to your personal account.

After a successful registration procedure, you will have access to the personal account service, which is entered using a login, it will be a subscriber number in the format +79ХХХХХХХХ and a password received via SMS.

Getting started with your personal account

To start working in the TELE2 personal account, you must enter your login and password and click the “login” button:


It is most convenient to register through a computer and enter your personal account using it. The main page opens immediately upon login. It displays the subscriber's data - number, name, to which the contract for the provision of communication services was concluded. You can see the current tariff plan, balance and traffic balance.

By going through the sections of the menu at the top (“My Tele 2”, “Tariff and Services”, “Expenses and Payments”, “Help and Support”), you can manage connected services, order details for free, make requests to TELE2 support, replenish the balance with credit cards and much more.


In the "Tariff and Services" section, you can change the tariff plan, which can be changed free of charge once every 30 days. Here you can also enable or disable available services, view current subscriptions, add unwanted subscribers to the black list and block the SIM card yourself:


Going to the "Expenses and payments" submenu, you will see a summary of communication expenses, here you can also order a free itemization for any of the last 6 months, connect the promised payment and see the balance replenishment history:


In the "Help and Support" menu, an emergency subscriber assistance is available; any claim or question related to the work of the TELE2 operator will be answered by the company's specialists within 24 hours. How to register an application? - to send a question or claim to the operator's employees, you need to fill out the application form and describe your problem in the appropriate field:


The response to the appeal is sent to the e-mail address specified in the application form. A few minutes later, a message arrives in the mailbox that the appeal has been registered, it is assigned a serial number:


In addition to the web version of the office, there is an application for smartphones or tablets running on Android / Ios. It's called "my tele2" and it's free and available for download at official store applications. It repeats the functionality of the Internet account, it is entered using the current login and password:

Navigation through the application is identical to the personal account on the operator's website:

Personal account for legal entities

There is also a personal account for corporate clients, to create it, you need to go through the registration procedure using the link. In the window that appears, switch to the "registration" tab, then fill in the login and password windows. In response, you will receive an SMS message with a confirmation code.


To complete the registration and access to the Tele2 corporate personal account, you need to study, fill out in 2 copies and register it at the nearest TELE2 corporate customer service salon.

Deleting your TELE2 personal account

How to delete a Tele2 personal account if the personal page is not used? - there is no function of self-deleting a personal account.

The use of the personal page is governed by an agreement that can be terminated by writing a corresponding application at the operator's office to refuse to use the SSO Tele2 product.

Tele2 is a well-known international telecommunications company, which every year expands its representation in different cities Russia, providing its residents with communication services.

Users can easily manage the services provided by the company if they enter their Tele2 personal account.


Possibilities of a personal account

The main page of your Tele2 personal account provides information about the balance and date of the last payment, as well as the name of your current tariff. You can easily change it or your melody, set up auto payment settings. The "Tariff and Services" section also provides the ability to pause service and manage subscriptions. It is easy to make changes using the "Manage Services" button or using the settings in two columns.

In the "My Tele2" section, you can change your password, email address, view notifications, visit log, switch to another account.

At the top is the search bar. At the bottom is the Services tab. You are given the opportunity to release virtual card, pick up a tune, pay expenses from the balance or even send money to charity.

The interface is clear. At your service is an online assistant who will give advice on any issues. By clicking on the question mark on the green background on the right, you will open the chat.

Similarly, help is provided by the Help and Support tab. By sending your contact details, you will definitely receive an answer within 24 hours by e-mail, indicating the subject of the message in advance - depending on whether you want to ask a question, express a wish, gratitude or dissatisfaction with the service.

The tab "Expenses and payments" will show you the exact amount spent on communication, used and remaining Internet traffic - information is given for any month. You can order details and view payment history.

With the help of your personal account, it is easy to replenish your account or make the promised payment.

Registration and login to your personal account

On the Tele2 website in the upper right corner you will see the inscription "Personal Account". Clicking on it will take you to the corresponding section. Registration in a personal account is carried out using a password. It will come to you in an SMS message and you will be able to log in. Through the same form, you can recover your password.


By entering the user's personal page, access to information and management of the options of the telecom operator via the Internet is opened. There is no need to personally visit the salon or make calls.

Tele2's personal account is located on the following page:

The following features are provided on the official website page :

  • view account details;
  • connect and disconnect services;
  • change the tariff plan;
  • top up the balance.

All these features are available after completing the login procedure in your Tele2 personal account.

Tele2 Personal account login by phone number or password

Ordinary Tele2 users can enter their Personal Account using this link: my.tele2.ru. For corporate clients, the old .my.tele2.ru address is available. Once on the operator's website, on the top right, click the appropriate link.

1. Specify the number mobile phone and press "1" from it after the operator gives a request.
2. Use the password created during the registration process.

First way

You must enter your mobile number and click "Login".



Then a prompt should appear on the screen. In response, you need to send "one". This takes 19 seconds. Or log in with a password.


Second way

At the very beginning of the login, you should go to the "Login with password" section.



Enter your username (phone number), password, click "Login".



When you can’t enter your Tele2 Personal Account, use the “Remember or get password” link, carefully following the instructions.

In addition, you can log into your account through the My Tele2 application, created under:

  • iOS - https://itunes.apple.com/ru/app/moj-tele2/id1010648429
  • Android - https://play.google.com/store/apps/details?id=ru.tele2.mytele2

For the convenience of the user, authorization in social networks is supported. You just need to link the phone number to the network account.

On a note:

We propose to consider in detail the registration on the my.tele2.ru portal - Tele2 Personal Account: login by phone number, tells about the main features of the system.

Registration in the Personal Account Tele2

It is possible to register in the Tele2 Personal Account at: my.tele2.ru. By clicking on this link in the upper right corner, you must click on the corresponding inscription.




Press the "Register" button.



Enter your mobile phone number and click Continue.



A personal password will be created for the user, allowing him to enter all Tele2 services. Although you can continue to use it, it is recommended that you change the code to your own later in the settings system.

The password will come via SMS, you will need to enter it and click "Finish".



Then when the message did not arrive at the right time, you need to use the "Send again" function.

Service management using the personal account panel

  • View and edit personal data.
  • No commission check and balance replenishment.
  • Possibility to change the tariff plan.
  • Conduct call details with sending a report to an email box.
  • MMS and Internet settings in automatic mode.
  • Options management.

View of the user's personal page:


View call details

Call detailing means decoding of outgoing/incoming calls with indication of date, duration and cost.
In the item "Expenses and payments" you can find data on the expenses incurred during the month. If necessary, a detailed report can be ordered by mail from the operator.

Number management - connecting and disconnecting services

The page "Tariffs and services" - "Settings" contains information about connected and valid options. Here you can connect additional or disable unnecessary services yourself, without the help of an operator.

Tariff plans

To independently manage tariffs via the Internet, select the "Tariffs" - "Change Tariff" section in the main menu. From the proposed list, select the best one and save. Click Done.
Tariff plan changes will be charged at the operator's rates.

Replenishment of the account on the official website

From the main menu, select the “Top up account” section on the official Tele2 website. Then you should specify the desired amount of money and go to the payment function. Next, you need to enter information about the MasterCard or Visa card and make a commission-free payment.


If you have any questions, please contact the Operator's Help Desk at 611 available for mobile devices.