8 reasons to trust us:

• Only high quality and famous brands
• All equipment has certificates
• We take full responsibility for the warranty
• We will return the money or exchange the goods without any questions
• Own service department and spare parts warehouse
• A full-time technologist and designer will help you make the right choice
• Regular couriers and own freight transport in Moscow, St. Petersburg, Samara and Tolyatti
• We send to the regions of Russia only by reliable transport companies, the cargo is insured necessarily

Unlike many online stores, the Restaurant Service company has its own service center and spare parts warehouse. This allows us to quickly resolve warranty, and not only, problems.

Extensive experience, constant practice, training and certification at factories are the basis of our professionalism.

Only people who love our common cause take root in our team.

About the service center

We are not an online store in the usual sense. First of all, we are an engineering company.
Our staff consists of food technologists, designers and engineers of various specializations.

The main activity is the design and complex equipment of catering facilities.

And the online store, as a structural unit, is being developed in accordance with all the rules and standards of electronic commerce.

Description and specifications

Touch terminal ViVA Smart (E715) without production OS Atol (Russia)

ATOL ViVA Smart is a new model in the Atol line of sensory monoblocks. It is designed for industrial use and is characterized by practicality and reliability.

The design of the POS-terminal is stable, which practically excludes its fall in the event of a careless push. The screen has a high protection against moisture and is not afraid of even spilling a drink on the surface.

The high resistivity of the screen makes it very sensitive - it reacts to touch with various objects, which is very convenient for those employees who are more accustomed to working with the sensor using plastic cards.

A wide interface system allows you to connect a variety of additional equipment to the device, from a fiscal registrar to a barcode scanner. There are 5 USB ports, 4 - COM, 1 each - VGA, PS / 2, Audio, LAN, DC-Out and LPT;

The set comes with a magnetic card decoder.

Modern powerful processor Intel® Celeron® J1900 processor, up to 2 GHz provides high speed and efficiency of the device. The monoblock can function smoothly at full load around the clock. Removable storage allows you to quickly service the device on schedule or if necessary.

When creating the equipment, the most modern energy-saving technologies were used, which significantly increases the efficiency of its use. The monoblock has a stylish design and will successfully fit into the interior of any institution, including the highest class.

Characteristics:

Processor Intel® Celeron® J1900;
- 64 GB SSD hard drive based on flash memory;
- RAM 2 GB expandable up to 8 GB;
-15 interface ports;
- Touch waterproof TFT-display with a diagonal of 15 inches with a USB port;
-Max screen resolution 1024x768 mps;
- Ethernet network card;
-Client monitor 10 or 12 inches;
-Black color;

Atol VIVA Smart - POS-terminal on the platform of touch 15-inch monoblock. It is used to equip the cash desk in cafes and fast food establishments with high traffic.
The monoblock is equipped with a 4-core Intel processor. By default, 2 GB of RAM is installed, the volume of which can be easily increased to 8 GB, and a high-speed 64 GB SSD is used as ROM. Access to work network via gigabit LAN. The case is equipped with a magnetic card reader for 1-3 lanes, as well as mounts for a customer's monitor of 10 and 12 inches form factor. Peripherals are connected using: 5 USB, 4 COM, VGA, LPT, PS/2, Audio and DC-Out for the customer's monitor.

General information about Atol Viva Smart

Atol Viva Smart is a touch POS terminal developed on the basis of technologies used in tablets and small laptops. An industrial computer includes a banknote detector or a card reader, which is a definite plus: there is a minimum number of wires, the device has small dimensions and is reliable in operation.

Atol Viva Smart is designed specifically for industrial use:

1. The design of the device does not allow it to fall in case of an accidental push.
2. The reader of magnetic cards goes complete with a monoblock.
3. The screen does not let moisture into the system.
4. The presence of specialized COM-ports makes it possible to establish a strong connection with the payment terminal, fiscal registrar, barcode scanner and other peripheral devices.
5. The monoblock functions stably under heavy workload around the clock.

Appearance

Appearance Atol Viva Smart is similar to other professional touch POS terminals for trade enterprises. The screen size is standard (15 inches), as for most models of such equipment. The frame around the screen is wide (by modern standards), but it does not have a protruding "side" (the display is easy to clean from dust). Also, the screen of the device has moisture-proof properties, which is especially important for cafes, restaurants and bars, where malfunctions of cash registers often occur due to liquid getting on it.

The touchscreen of the terminal has a capacitive technology, which eliminates the possibility of pressing the display with a pen or pencil. For cashiers who are used to working this way, you need to additionally purchase a special stylus.

Screen tilt angle - from 2 to 44 degrees. And this is quite enough for the operator to work comfortably. The device is stable, so when adjusting the inclination, its reeling is excluded. The base of the terminal is hollow, there are absolutely no electrical wires in it. The back cover of the stand can be easily removed. Therefore, if necessary, wires coming from the monoblock can be laid inside the stand.

POS computer interfaces

Atol Viva Smart has a large number of connectors. Only USB-ports, there are five pieces. But if this number of ports is not enough, it is possible to do without a card reader to free up one more standard USB connector.

The device also has:

1. Four COM ports with standard DB9 connector.
2. Parallel LPT port. Required to connect an old 1C 7.7 security key or LPT printer.
3. 1 GB network card. The PS / 2 connector allows you to connect a programmable trading keyboard, a keyboard barcode scanner with such an interface.
4. Microphone input and external speaker output.
5. Power connector for an external device (voltage 12 Volts).

The hard drive of the device can be replaced even by a non-professional. There is no need to disassemble the case and purchase special tools. Used power supply 12 volts 5 amps.

It is possible to install a card reader on the right side (does not work with popular cards with a printed barcode), which is supplied with the device and allows you to read any magnetic cards.

Two disks are supplied with the terminal. On the first one - drivers for terminal devices for OS from Windows XP to Windows 10. On the other - Windows Embedded POSReady 7 recovery tool (included with Atol Viva Smart).

Internal organization

The terminal has an Intel J1900 processor with 4 cores, 56 MB of L1 cache and 2 MB of L2 cache. The terminal works almost silently, as the processor is cooled passively.

The base terminal comes with 2 GB of RAM as a standard SO‑DIMM module. But it can be replaced with a module up to 8 GB in size. The base memory is enough for the operation of the operator's program, but not enough for the operation of several programs at once.

The device has a 64 GB solid state drive, which is divided into two sections of 32 GB. The operating system is occupied by 8 GB. An SSD drive is the standard for today's POS. Thanks to him, the speed of the device is increased, as well as power consumption and noise during operation are reduced. But SSD drives differ in the finite resource of reading and writing. Therefore, if you plan to access the disk frequently, it is better to purchase and install a classic hard drive.

The terminal is preinstalled with the Windows Embedded POSReady 7 operating system, which is designed specifically for trading computers. Thanks to this OS, the terminal works much faster and weighs less.

Software Compatibility

The terminal is suitable for any cash register program. Many restaurants, cafes, canteens and bars have already been automated with Atol Viva Smart. The device works with 1C (1C: Catering, ShtrihM: Bartender), Frontoll and a system for complex automation of trade SBIS Retail.

Outcome

Atol Viva Smart - inexpensive option for efficient and comfortable work of the operator. Terminal advantages:

• the presence of a huge number of ports;
• low cost;
• compactness (computer, monitor and card reader are in one case);
• large touch screen with waterproof effect;
• specialized operating system;
• high performance;
• large amount of memory.

The POS-terminal has a stylish modern design that fits perfectly into any interior of establishments.

The technical characteristics of the goods may differ from those indicated on the site, specify the technical characteristics of the goods at the time of purchase and payment. All information on the site about the goods is for reference only and is not a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation. We kindly ask you to check the availability of the desired functions and characteristics when purchasing.

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Shipping and payment

Orders are taken daily and around the clock without weekends and holidays.

When ordering goods on weekdays before 15:00 and the goods are in stock, delivery is carried out the next day or at any day and time convenient for you (including on Saturday within the Moscow Ring Road).

When ordering goods on weekends and the goods are in stock, delivery is carried out on Tuesday or on any day and time convenient for you (including on Saturday within the Moscow Ring Road)

Express delivery within 2-4 hours is carried out only if the goods are in stock and a free courier.

Cost and delivery time:

Free delivery is carried out only to the cargo terminal of TC SDEK, if the client is in a city where there is no pickup point of TC SDEK, we deliver it to the nearest terminal of this company (SDEK) free of charge! The terms for this delivery are set according to the tariffs of the shopping mall and at the discretion of the sender!

There is no urgent tariff and targeted delivery in the “Free Shipping” service !!!

• — CDEK;
• - Business Line;
• — DPD;
• — EMS;
• — ExpressRU.

Terms of free delivery in Moscow and Moscow Region

Your order is delivered by courier service:

• — Grastin (Moscow and Moscow Region up to 25 km from MKAD);
• – ETGO (Moscow and Moscow Region up to 25 km from MKAD)
• — Algorithm (Moscow and Moscow Region up to 25 km from MKAD);
• — CDEK (from 25 km from MKAD and more);

Free delivery can be used only when ordering a cash register with a full set of services (turnkey cash desk)! At this condition, only the cash desk is delivered free of charge.

If a client buys a cash register with a full set of services + other goods (scales, a cash drawer, a banknote counter, a label printer, 10 boxes of receipt tape, etc.), then only cash registers are delivered free of charge, the customer pays for delivery to everything else separately.

Free delivery is carried out in Moscow the next day after its registration. In the Moscow region (up to 25 km from the Moscow Ring Road) - 1-2 days. On the day of the planned delivery, you need to answer the courier's call, otherwise he will be forced to reschedule the delivery to the next day.

If you are located more than 25 km from the Moscow Ring Road, then the delivery is carried out by the CDEK shopping center to the nearest pick-up point of this company to you, according to the parameters for this direction (the timing is reported by the logistician when placing an order for delivery).

The choice of shopping mall, under the terms of free delivery, is made at the discretion of the sender.

How to order a product:

If the goods are in our remote warehouse, and you want to come and buy them, you need to contact the manager and arrange delivery of the goods to our office. Specify the product and quantity, contact number. When the goods are in our office, the manager will call you back.

If you want to arrange the delivery of goods to you, then in the order indicate the goods and quantity, to whom to issue documents and a contact phone number. After that, the manager will contact you, clarify the details of the order, date, time and exact delivery address.

If upon delivery of the cash register you need an Agreement for Maintenance, then inform the manager in advance!

Delivery is made within 1-2 days, depending on the workload of the delivery service.

Shipments to the regions are made within 1-2 days after receiving the prepayment.

Order payment:

Payment is accepted both by bank transfer and in cash.

Payment options:

You choose the payment method yourself and specify in the comments when placing an order.

With non-cash payment We issue an invoice and send it by e-mail. After the receipt of money on the settlement
invoice we ship. The goods can be received either by self-delivery from our warehouse, or through delivery by a courier or a transport company. Originals of primary accounting documents are issued.

With cash payment We will notify you when the item is in stock. You either come, pay and
pick up the goods, or a courier brings it to you. Originals of primary accounting documents are issued
and cashier's check.

When processing documents for a legal entity and individual entrepreneur, the client must provide either a power of attorney
from the buyer, or put a seal. Otherwise, the documents are issued to a private person
and no invoice is issued.

Purchase returns

Regulation on the return or exchange of goods by individuals (The Regulation is drawn up in accordance with Article 26.1 (Remote method of sale)

Law of the Russian Federation "On Protection of Consumer Rights" dated February 7, 1992 No.

1. The buyer has the right to refuse the goods or exchange them for another goods at any time before its transfer, and after the transfer of the goods - within fourteen days.

2. Return or exchange of goods is carried out on working days from 9.00 to 17.00.

3. Return or exchange of goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods (cash receipt, receipt for payment for the goods) are preserved.

4. Return or exchange of goods is made by the Seller on the basis of the Buyer's application for the return of goods, subject to the presentation of a passport.

5. The Buyer's lack of a document confirming the fact and conditions of the purchase of the goods does not deprive him of the opportunity to refer to other evidence of the purchase of the goods from the Seller.

6. The Buyer is not entitled to refuse the goods or exchange goods of good quality, having individually defined properties (tinting goods, sawn lengthy goods or furniture facades, etc.), if the specified goods can be used exclusively by the Buyer acquiring them. Not allowed changing the range and (or) parameters of the goods supplied or manufactured specifically for the Buyer after making an advance payment.

7. If the Buyer refuses the goods he paid for, the Seller refunds the amount of money no later than ten days from the date the Buyer submits the relevant request and returns the goods to the Seller in accordance with clause 4 of this Regulation. Return Money is made to the Buyer's bank card. The refund period after order cancellation is from 1 to 30 calendar days, depending on the Bank that issued your card.

8. Return or exchange of goods of inadequate quality is carried out in accordance with the provisions of Articles 18-24 of the Law of the Russian Federation On the Protection of Consumer Rights dated February 7, 1992.

9. Additional questions on the return or exchange of goods, you can ask our employees by phone, e-mail or at the office of the company.

How to make an order

Any of your orders in the company "Soft Trade" requires confirmation. After receiving the application, the company's managers will contact you to clarify the details. Please check your contact details so that we can offer you the best solution as soon as possible.

You can send an application in any way convenient for you:

• call us and order the necessary goods;
• come to our office and tell us about the tasks you need help with. In 99.9% of cases, you will be able to take the goods that you purchase with you immediately after payment.
• send the desired product to the basket by clicking the "Buy" button, and fill out the order form.
• write an email with a description of the task, the expected characteristics of the product, the name or a link to it
• contact an online consultant with an application at any time from 9:00 to 18:00.

How to pay for the purchased goods

When you make a purchase, all you have to do is pay. Payment methods available for legal entities and individuals:

• cash payment;
• payment by bank card using the payment terminal of the terminal;
• bank transfer;
• bank card online.

How to pay with Net Pay

How to pay with Net Pay

An order can be paid online with a bank card immediately after its creation - you will see the corresponding button on the page for completing the reservation.

1. To pay with a bank card, you will be redirected to a secure payment page of the processing company Net Pay LLC. The payment page meets the latest international security requirements for Visa, MasterCard, MIR payment systems.

2. In the process of paying with a bank card, enter its number, expiration date, CVV code indicated on the back, as well as the name and surname of the owner and contact details of the card owner.

3. Make sure that you entered the correct data, and then click on the "Pay" button.

4. If your bank card supports 3D Secure technology, you will automatically be redirected to your bank's website, where you will be asked to enter a secret activation code that will be sent to your phone.

5. If the card details are entered correctly and there is enough money on the account, you will see a confirmation of payment for the order. After that, you will be prompted to return to the store page.

Refund procedure

For a full or partial refund to the card, you need to contact the store. The money will automatically be returned to your card within 2-3 days. The exact refund period depends on how long ago the order was placed and on the bank that issued the card (the maximum refund period cannot exceed 30 days).

The processing of payment information takes place on the page of the Net Pay processing center, therefore the Buyer's card data is not available to the online store. Protection of information transfer is carried out using technologies developed by international payment VISA systems, MasterCard, MIR - Payment Card Industry Data Security Standard (PCI DSS). The use of Secure Sockets Layer (SSL), Verified by Visa, MasterCard Secure Code, MirAccept protocols and closed banking networks guarantees the security of transactions with bank cards.

Delivery and pickup

You can pick up any order from the site yourself at our office after full or partial payment for the order and with a seal or power of attorney, if you are not receiving the order. Our office hours are from 9:00 to 18:00 from Monday to Friday.

Delivery in Novosibirsk is made by prior arrangement with your manager.

If your city does not have your office, we are ready to arrange delivery to any city in Russia and the CIS countries by transport companies:

If you want to offer a different scheme for the shipment and receipt of goods, voice it to the manager.

How to return or exchange an item

We work with corporate clients. Our partnership with you is governed by a supply agreement.

Upon receipt of the equipment, the buyer must check its availability, quantity and completeness. If your order is shipped correctly, then you sign the acceptance certificate. If you received the wrong equipment, in the wrong quantity and configuration, or the shipped goods showed defects, then you need to write us a claim in a free form. Claim processing times may vary. If the claim is justified, then we will replace the equipment of inadequate quality within 15 days or eliminate all defects found within 30 days from the date of prepayment.

The equipment warranty is 1 year and is valid from the moment of signing the acceptance certificate. Please note that the warranty covers the repair of defective equipment free of charge, but does not cover the replacement of the equipment with other equipment during the repair.

Sophisticated electronic equipment usually cannot be exchanged or returned, but we are ready to meet your needs. So that the goods do not have to be returned or changed, announce to the manager all possible conditions and your requirements for operation. If for objective reasons you could not integrate our equipment into your automation system, you can ask our manager to replace the equipment or return the money. This can happen with the following products:

You can return the item within three days from the moment of actual receipt or within the terms agreed in advance with the manager.