Business (Comfort)
Business Class- individual service and an increased level of comfort on board the aircraft for passengers seeking maximum comfort during the flight at airports of departure (arrival). Fits business person who values his time and maximum comfort on a trip.
All business class passengers check in at a separate counter, bypassing queues and saving time, and before the flight receive free SMS notifications about the flight status.
The flight of business class passengers takes place in a separate cabin located at the front of the aircraft, equipped with comfortable Business standard seats.
The tariff includes:
- free baggage allowance for 2 pieces of 32 kg each;
- hand luggage 15 kg;
- specialized menu;
- a seat in the Business Class cabin;
- priority boarding;
- Business class lounge.
Registration at a separate counter
Business class passengers check in for their flight at a separate counter*, bypassing queues and saving valuable time. After which they can spend time waiting for the flight in a comfortable business lounge, which is equipped at most airports in Russia and the world.
*- Depends on the capabilities of the departure airport.
Separate salon
The flight of business class passengers takes place in special comfort - in a separate cabin, which is served by highly qualified flight attendants. Sitting comfortably in a wide armchair, surrounded by care and attention, passengers will feel as comfortable as at home.
Business class menu
During the flight, business passengers will be offered a special menu from the chef, designed for the most discerning gourmets. The menu includes several options for hot dishes, delicious appetizers and delicate desserts. Passengers will also be offered fruit juices, mineral water and alcoholic drinks.
Special baggage allowance
For our special clients, there are special baggage allowances - a passenger can take up to 15 kg into the cabin hand luggage, and carry up to 30 kg in luggage.
Comfort class- this is class increased comfort, the standards of service in which correspond to the level of business class. The cost of transportation in comfort class is lower than the cost of business class by an average of 10-15%.
Passengers are seated at the front of the aircraft, two per block of three seats. There is no septum (hard/soft). Comfort class passengers are provided with business class service (see above).
The comfort class of service was introduced by the airline in 2007 on the A321 aircraft in order to expand the range of services provided and due to the peculiarities of the layout of the equipment being operated.
Business Light (Comfort Light)
Business Light (Comfort Light) class- the choice of travelers who prefer rational and comfortable travel in the business class cabin, but are willing to give up a number of additional services. For example, passengers with tickets at these fares are not given access to airport lounges, and ticket refunds and exchanges are not permitted.
The tariff includes:
- free baggage allowance 32 kg;
- hand luggage 15 kg;
- specialized menu;
- 15% bonuses under the “Wings” program;
- priority check-in;
- a seat in the Business Class cabin;
- priority boarding.
Premium Economy
Premium Economy class- a good choice for travelers who value comfort at an affordable price.
The tariff includes:
- hand luggage 5 kg;
- food on board the aircraft;
- the possibility of returning and exchanging an air ticket;
- best places;
- upgrade of service class.
Economy
Economy class- the possibility of a comfortable flight at affordable fares for passengers focused on accessibility of transportation. Suitable for travelers with luggage whose plans may change.
The tariff includes:
- free baggage allowance 23 kg;
- hand luggage 5 kg;
- food on board the aircraft;
- 10% bonuses under the “Wings” program;
- Possibility of returning and exchanging air tickets.
Promo
Promo class- the most economical flight option, suitable for those who know exactly the date of their trip and do not take a lot of things on the trip.
The tariff includes:
- hand luggage 5 kg;
- free baggage allowance 10 kg;
- food on board the aircraft;
- 5% bonuses under the “Wings” program.
Special programs
"Red Card"
Airline « Ural Airlines» invites you to become a member bonus program"Wings" for military personnel. When traveling with Ural Airlines, you receive 10% in bonus rubles of the paid fare to your personal account - the cost of the ticket excluding fees:
Having accumulated a certain amount of bonus rubles in your personal account, you can get a discount on a flight of up to 100% on one of the regular flights of Ural Airlines.
"Wings"
The Wings program is for frequent flyers.
By becoming a member of the bonus program for passengers - “Wings” and traveling with Ural Airlines, you receive on your personal account interest in bonus rubles on the paid fare - the cost of the ticket excluding fees for each flight on regular flights of Ural Airlines. Having accumulated a certain amount of bonus rubles in your personal account, you will be able to take an award flight on one of the regular flights of Ural Airlines.
The Wings program provides three levels of participation:
Assigned to the participant starting from the first flight on regular flights of Ural Airlines.
Assigned to the participant upon completing at least 20 flights with Ural Airlines or collecting 15,000 qualifying bonuses (for completed flights) within 1 year from the date of opening the card (or the date of transition from one level to another). Give a chance:
- +10 kg);
- 2 for a flight on your birthday.
Assigned to the participant upon completing 40 or more flights with Ural Airlines or collecting 30,000 qualification bonuses (bonuses for completed flights) within 1 year from the date of opening the card (or the date of transition from one level to another). Give a chance:
- transfer to the Business class cabin;
- check-in at the Business Class counter;
- access to the Business lounge on the day of departure;
- free additional carriage luggage ( +15 kg);
- to an increasing bonus accrual coefficient 3 for a flight on your birthday.
"Corporate client"
Ural Airlines presents to your attention a cooperation program for legal entities “Corporate Client”.
· reduce company travel expenses;
· take advantage of comprehensive business travel services from our staff (visa, invitation, air ticket, railway ticket, hotel, insurance, transfer);
· take a break from all organizational worries while we do them for you, and at the same time receive discounts of up to 10%.
Features of the Corporate Client program
In addition to booking air and train tickets, hotels, visa support and comprehensive organization of business trips, clients of Ural Airlines and the Wings Travel Club can take advantage of additional options of the Corporate Client program. In addition to issuing exit visas for employees of the client company, we offer business invitations for issuing multiple-entry visas to enter the territory of the Russian Federation foreign citizens. Also, being corporate client, you can reserve seats in VIP lounges at airports and purchase a ticket for Aeroexpress.
"Corporation" for enterprises
The airline "Ural Airlines" invites your organization to become a participant in the bonus incentive program for enterprises - "Corporation". Employees of the enterprise, performing business trips, for each flight on regular flights of Ural Airlines receive to the general account of the organization 5% in bonus rubles from the paid fare - the cost of the ticket excluding fees.
Rules for applying tariffs for flights within Russia
Attention! Since November 20, 2016, Ural Airlines has changed the rules for the carriage of baggage and hand luggage on its flights for the convenience of passengers.
| Service class | Economic | Business | |||||
|---|---|---|---|---|---|---|---|
| Tariff group | Promo | Economy | Premium Economy | Business Light, Comfort Light | Business, Comfort | ||
| Booking class | U,W,A | E,N,P,X,K,M,H,V,B,L,R,O,G | I | C,D,J,F,Z | |||
| Accrual of bonus rubles (% of tariff) |
5% | 10% | 10% | 15% | 15% | ||
| Hand luggage | 5 kg | 5 kg | 5 kg | 15 kg | 15 kg | ||
| Free baggage allowance* | From 11/20/2016 10 kg |
23 kg | 23 kg | 32 kg | 2 places 32 kg each |
||
| Business lounge | - | - | - | - | + | ||
| Meals on board | Standard | Standard | Standard | Business class meals | Business class meals | ||
| Front row seating | - | - | + | - | - | ||
| Priority check-in** | - | - | - | + | + | ||
| Business class seat*** | - | - | - | + | + | ||
| Upgrade to Business class**** | - | - | + | - | - | ||
| Priority boarding | - | - | - | + | + | ||
| Changes | Changes to your ticket before departure (40 minutes before check-in closes) | Allowed with fee RUB 3,000/segment |
Allowed with fee 1000 rub./segment |
Allowed without payment | Allowed with fee RUB 5,000/segment |
Allowed without payment | |
| In case of no-show for a flight (after check-in is completed) | Prohibited | Prohibited | Allowed with fee 1000 rub./segment |
Prohibited | Allowed without payment | ||
| Upgrade | Prohibited | Allowed with additional tariff difference | - | ||||
| Return | Ticket refund before departure (more than 40 minutes before check-in closes) | Prohibited | Allowed with fee 1000 rub./segment |
Allowed without payment | Prohibited | Allowed without payment | |
| If you fail to show up for a flight (after check-in has ended) with a completely unused ticket | Prohibited | Prohibited | Allowed with fee 1000 rub./segment |
Prohibited | Allowed without payment | ||
| If you fail to show up for a flight on any leg on a partially used ticket | Prohibited | Prohibited | Allowed with fee 1000 rub./segment |
Prohibited | Allowed without payment | ||
- An electronic ticket is not valid for transportation if the first leg of transportation is not used.
- Airport taxes are refundable.
- Fuel surcharge (YQ) is non-refundable.
- The booking fee (YR) is non-refundable.
- The conditions apply to cases of voluntary refusal of the contract of carriage or modification of the contract of carriage.
- * - If the flight is operated by a code-share partner of JSC Ural Airlines, then the rules and Conditions for the application of tariffs of the operating carrier (i.e., the airline that actually transported passengers) apply.
- ** - Subject to availability of Business Class check-in counters at the airport
- *** - The Business Class cabin is equipped with Economy seats for aircraft type A321
- **** - Only for owners of “Golden” cards of the “Wings” program
- Attention! It should be taken into account that on multi-leg and transfer flights consisting of several connecting sections of the passenger’s route, the free baggage allowance is applied in accordance with the paid fare on the first section of the route. When issuing an air ticket at fares from the "PROMO" group, baggage fees are charged for each segment.
Aircraft fleet
The airline's aircraft fleet consists of Tu-154M, Airbus A319, Airbus A320 and Airbus A321.
Airbus A320-211 // airlines.net
Airbus A321-211 // airlines.net
Tu-154M // airliners.net
Route network
The airline flies to the following countries:
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Carry-on baggage rules
The size of one piece of baggage should not exceed 55x40x20 cm (no more than 115 cm in the sum of three dimensions).
Baggage rules
Adults and children over 2 years of age:
Children under 2 years old without a separate seat:
The size of one piece of checked baggage must not exceed 50x50x100 cm.
Classes of service
Ural Airlines offers passengers five classes of service: economy, comfort, premium economy, economy and promo.
Promo
Passengers who have purchased tickets at the "Promo" fare are accommodated in the economy class cabin, located behind the luxury cabin. Passengers are seated in the passenger compartment with standard seats. Promotional class passengers are provided with soft drinks, standard meals in accordance with current airline standards, and an assortment of fresh newspapers.
Economy class
In economy class, passengers are offered a common lounge, an assortment of magazines and newspapers, standard economy meals, an aperitif for an additional fee and soft drinks
Premium Economy
The "Premium" economy class fare allows owners of "Gold Cards" of the "Wings" program to upgrade the class of service on board when booking a ticket on the website. Participants of the "Wings" program, when flying in premium economy class, receive 12% in bonus rubles of the paid fare excluding fees to their personal account.
Comfort
Passengers purchasing comfort class tickets are provided with expanded service at the airports of Moscow, St. Petersburg, Vladivostok, Irkutsk, Chita, Sochi and Krasnodar:
Business standard
Passengers of this class are provided with seats in a separate cabin located in the front part of the aircraft and equipped with comfortable seats, a blanket, a pillow, a warm hand napkin, an individual set of magazines and newspapers, an expanded diet, alcoholic and soft drinks. If the departure airport is available, a separate check-in counter, a business lounge and more comfortable transportation from the terminal to the aircraft and back are provided.
Loyalty program "Wings"
For frequent flyers, Ural Airlines has developed a Wings loyalty program. For each flight on the airline's regular flights, “bonus rubles” are accumulated. A plastic card for a participant in the "Wings" program can be obtained at the airline's ticket office, at the offices of the "Wings" travel club, at the airline's representative offices, or by registering on the Ural Airlines website.
There are 3 levels of participation in the program: the main one is “Blue Card” (for 4 flights); the second - "Silver Card" (for completing 25 flights or more); elite - "Golden Card" (from 50 flights).
Silver Card participants receive privileges: carriage of 10 kg free luggage in addition to the established carriage allowance; upgrade to the class of service on board the aircraft (without debiting bonus rubles upon presentation of a valid silver membership card), check-in at Domodedovo airport at the business class counters, regardless of the class in which the flight will be made.
Ural Airlines is one of the most popular air carriers in Russia. The company operates regular and charter flights domestically and internationally. The organization's fleet is presented as reliable and safe aircraft from Airbus. A unique cumulative loyalty program has been developed for clients.
Many travelers have already appreciated the large selection of additional services, including the possibility of transporting pets on board. Receive high-quality service with minimal costs The Ural Airlines discount code will help you. Be sure to install the branded application on your smartphone to be aware of secret promotions.
Are you puzzling over where to get the current Ural Airlines promotional code for September 2019? At the bottom of this page you will already find a current coupon that will allow you to significantly save on your flight! You just need to activate it at the last stage of booking the selected flight ticket.
Hand luggage
- Promo, Economy, Premium Economy - 1 piece up to 5 kg, no more than 115 cm in the sum of three dimensions (55x40x20);
- Business Light, Business - 2 pieces with a total weight of up to 15 kg, no more than 115 cm in the sum of three dimensions (55x40x20).
Checked baggage
- Promo - 1 place up to 10 kg, up to 203 cm in the sum of three dimensions no more than 100 cm on each side;
- Economy, Premium Economy - 1 piece up to 23 kg, up to 203 cm in the sum of three dimensions no more than 100 cm on each side;
- Business Light - 1 piece up to 32 kg, up to 203 cm in the sum of three dimensions no more than 100 cm on each side;
- Business - 2 pieces up to 32 kg each, up to 203 cm in the sum of three dimensions no more than 100 cm on each side.
Excess baggage
On a domestic flight, each additional seat up to 23 kilograms will cost 2,000 rubles if paid more than 24 hours before the flight (otherwise - 2,500 rubles). On lines to the CIS and Georgia you have to pay an additional 35 euros, and on international flights- 40 euros.
For promotional fares for luggage heavier than 10 kg, the surcharge will be 2000 rubles (if paid in advance) or 2500 rubles (if paid later than 24 hours before departure) in Russia, 35 euros for flights to the CIS and Georgia, and 40 euros for flights to all other directions.
For luggage from 23 to 32 kilograms, you will have to add another 2,000 rubles for a flight within Russia, 35 euros when traveling to the CIS or Georgia, and 40 euros for other routes.
If the suitcase weighs 32 kilograms or exceeds its size, then, regardless of the class, they will ask for 10,000 rubles on Russian flights, 100 € for a trip to the CIS or Georgia. On other international routes such an excess is prohibited.
Flying with a child Ural Airlines
Traveling with a child under two years old
Meals and bassinet are not provided on board.
Ticket for a child:
- On domestic flights of the Russian Federation, without a separate seat - free of charge
- On international flights without a separate seat, the ticket price is 10% of the adult fare
- Ticket for a child under two years old with a separate seat - with a 90% discount on the adult fare.
Baggage for a child under 2 years old:
- One piece of hand luggage up to 5 kg free of charge
- Without provision of a separate seat - 1 piece of luggage up to 10 kg free of charge
- With a separate seat - luggage is carried free of charge according to the tariff
Ural Airlines ticket for a child from 2 to 12 years old
A discount is provided in accordance with the tariff.
Fee for transporting an unaccompanied child:
- in the Russian Federation - 3000 rubles;
- in the CIS, Georgia, far abroad - 50 euros.
You can buy Ural Airlines tickets cheaply on our website.
Good day! I managed to order subsidized Simferopol-Samara tickets through the website. But! The seats are not indicated on the tickets and there was no option to select seats during the purchase process, tell me why? And yet, at the Simferopol airport they told us that they did not know about such prices, that their prices were different, the same question, why?
Hello. Please tell me if flight U6 2841 flies over the territory of Ukraine.
Terrible airline, I flew abroad for the first time to Egypt in 2010 and clearly something was wrong. The flight attendants are boorish from the countryside, the quality of the planes is terrible, the service is zero, and the culture of the staff has remained rustic!
We flew from Simferopol to Nizhny Novgorod 07/27/2014 flight 2922. Tickets were purchased on June 4. Departure time on the ticket is 10h.15min. We, like the right ones, arrived at the airport at 7:30. And OPA! It turns out that they have been flying at 17-00 for three weeks now, and we should have somehow guessed about it. There were about a hundred more people like us who “rested” in the heat on this flight. Huge bow to you for this! And the representatives appeared only at lunchtime. We spent a lot of nerves. It turns out they notified everyone via SMS. DID NOT SEE! DIDN'T RECEIVE!
As for the flight, takeoff and landing are wonderful! Really thank you for this! Only we didn’t fly according to schedule. And here they detained me for about forty minutes.
07.27.14 19:07 Guest
Something tells me that the showdown between the company and the airport is not a passenger problem. Moreover, the company representative is aware that reconstruction is underway at the airport.
Regarding the time on the coupon - I repeat, we are often forced to use the services of Ural Airlines, therefore, alas, we are aware that flight delays are an almost constant practice for them. that is why we were waiting for the announcement of another flight delay. NO ANNOUNCEMENT WAS MADE ABOUT OUR FLIGHT AT ALL. That is why we did not find out about the beginning and end of the landing.
From my own experience (the frequency of flights is 2-3 times a year there and back, at different airports): we always heard our flights, even in cases when the gate number was unexpectedly changed before boarding (knowing this, we were always very attentive to the board, and to advertisements). Agree that you have to be, to put it mildly, a completely irresponsible passenger to fly with children, stupidly “catch crows” and assume that they won’t fly away without us.
And the company representative at the airport and everything is like an empty space. Once on one of the flights we had an incident with luggage - it was not reloaded in time. We flew by Aeroflot then. So, we can compare the attitudes of representatives of these companies towards passengers and their problems.
The Urals are a very bad company, I always try to find a replacement for them, it’s a pity it doesn’t always work out, their schedule is usually the most convenient - the only plus.
Aviation expert.
The scoreboard is acting up, announcements are unnecessary. At the exit the board generally shows a flight to Moscow. You, an adult, are capable of standing on your feet near the exit for 3 hours. Or explain to children why adult uncles/aunts are irresponsible at work for a lot of money. Announcements are optional, apparently, again only in the Urals - all other companies were heard. Indeed, it is better to fly in transit with other companies - it will cost less, and there will be less nervous costs. By the way, your staff is not even accustomed to apologizing for inconveniences. You see what's the matter? Everything you wrote about has nothing to do with the airline. Passenger services from check-in to boarding the plane are handled by the AIRPORT. There is such a SOP (Passenger Service) service at the airport. There is no need to stand at the gate for 3 hours, only from the time check-in ends (this is also the start of boarding). Check-in closes 40 minutes before scheduled departure. Your gate number is indicated in boarding pass. From my own experience, for some reason you don’t even hear your flight :) I had the same situation, only at a different airport, with a different airline, and in 2004. After which I stopped counting “they won’t fly away without us” :)
*****Ural Airlines promo tickets
Tickets at promotional rates can be purchased at the online ticket office of Ural Airlines
Company news Transbaikal region
Photo: courtesy of Ural Airlines
Ural Airlines offers customers the opportunity to purchase tickets at promotional rates - without agency fees and with savings of 500 rubles - at the carrier's online ticket office.
As a company representative told a Chita.Ru correspondent on June 26. You can pay for tickets at the online ticket office with bank cards. electronic cash. through Qiwi payment terminals. in Euroset showrooms.
“Services for purchasing air tickets online in Russia occupy third place in popularity after online clothing and book stores. and the volume of air ticket sales via the Internet is about 10%. Analysts say. this figure will only grow. On the Internet you save time. you have access to the necessary information and have the opportunity to choose the best option at a lower price. On the Ural Airlines website, when purchasing air tickets, the “one window” principle is implemented: by purchasing a ticket. You can apply for insurance with one click and transfer bonus points to your account. when. if you are a member of the airline’s bonus program,” said the agency’s interlocutor.
He noted. what when buying a ticket from/to Moscow. The program will offer you to purchase an Aeroexpress ticket in one click - high-speed train. plying between the airport and the center of Moscow.
“This service became available not so long ago. but it has already been appreciated by many Ural Airlines passengers. boarding the Aeroexpress. bypassing the huge line at the cash registers. Buying tickets online is convenient. buying tickets at the airline’s online ticket office is profitable and reliable,” added the airline’s representative.
