Aeroflot airline offers travelers several classes of service. The level of comfort on the plane and the range of services provided, included in the price of the air ticket, depend on the chosen fare. The booking class is indicated in the printed itinerary receipt in the form of encoding in Latin characters.

In the article we will look at the classes of service in Aeroflot, what are their features and advantages in terms of accommodation and meals, and how to decipher their letter designations.

What classes of service exist at Aeroflot?

Aeroflot airline offers three types of flights: Economy, Comfort and Business. The most affordable is Economy, the most expensive is Business. Each class of service in Aeroflot meets high standards of quality of service provided.

A major Russian air carrier has a loyalty program for passengers, which allows you to collect for each flight. They can be used to upgrade your flight class.

Economy

On Aeroflot airliners, most of the cabin is occupied by Economy class. Passengers take seats according to the purchased tickets. You can pre-book yourself in the economy salon for an additional fee.

What does the economy tariff include:

1. Norm free luggage– 10 kg for hand luggage and 1 place in the cargo compartment for general luggage, the weight of which should not exceed 23 kg and dimensions 158 cm.
2. For excess baggage, Economy Class passengers must pay extra at the basic baggage rate, which is valid for all classes of service.
3. Passengers can take part in the Aeroflot loyalty program, which provides for the crediting of bonus miles to their personal account, and use the accumulated points at their discretion, choosing from the range of services available under this tariff.
4. On board long-haul flights, economy class travelers are provided with. The passenger can also place an order on the plane in advance for an additional fee.

In the economy class of service, people with disabilities and passengers are transported. You can carry additional valuable luggage in the cabin by prior agreement with the carrier ( payable service).

For passengers with small children, flight attendants will recommend extended legroom. In many Aeroflot airliners, some seats are equipped with a special mechanism for attaching a baby cradle. Little travelers on the plane are given children's gift sets with entertaining games, coloring books and pencils. You can read about the rules for transporting children on an Aeroflot plane.

Aeroflot airline sells Economy tickets in four types: Premium, Optimum, Budget, Promo. Many services included in the tariff are provided on equal terms, but there are some restrictions that apply to the cheapest tariffs from the Budget and Promo categories.

Features of the Economy tariff plan:

	Premium	Optimum	Budget	Promo
Open date for return flight	Allowed	Not allowed
Accrual of bonuses for flights	150-200%	150-100%	125-75%	25%
Transit stops along the way	From 165 to 365 days	Up to 72 hours	Not allowed
Upgrade (paid)	Allowed by paying the difference		Not allowed
Changing time or date information on an issued ticket before departure of the flight	Allowed without extra charge	Allowed with surcharge
Free baggage allowance	2 places	1 place
Preliminary seat selection	Allowed without extra charge		Service not allowed

Comfort

In some Aeroflot aircraft, the cabin is divided into three classes of service, one of which is the Comfort class. It is separated from the economy and business salons by a special partition. A more comfortable atmosphere has been created here, comfortable seats have been installed with increased space between the seats in the row.

You can take hand luggage weighing up to 10 kg into the cabin. But the norms for general luggage at the Comfort fare have been increased to 2 pieces of 23 kg for each suitcase.

Additional opportunities: participation in the Aeroflot loyalty program, use of bonus miles with an expanded range of offers.

Comfort at Aeroflot is divided into Premium and Optimum tariffs.

Features of Comfort tariffs:

Business

Business Class - high level comfort when flying on modern Aeroflot airliners. For passengers traveling at this fare, the famous Russian carrier has created the most comfortable environment in an individual passenger cabin, separated from other classes of service by a special partition.

The Business class cabin has comfortable seats that are larger in width. They have a multifunctional mechanism that allows you to lower the backrest 180 degrees, transforming an ordinary chair into a comfortable bed for sleeping and relaxing during the flight.

There is an expanded space between the seats in a row. There are always few seats in the cabin, which is why the atmosphere in this class of service is more relaxed. A separate toilet is equipped for passengers, located in the bow of the aircraft.

Business tariff privileges:

1. The limit for hand luggage is 15 kg, for general luggage - 2 places in the cargo compartment for suitcases weighing up to 32 kg each. You can read about the rules for carrying baggage and hand luggage on an Aeroflot plane.
2. Priority check-in for your flight at a separate counter where there are no long queues.
3. Free access to select airport lounges.
4. On the plane, passengers are provided with the latest newspapers, an expanded menu with a large selection of delicious dishes and a variety of drinks, including alcoholic ones. They are served not in disposable dishes, as is customary in economy class, but in glass and porcelain. We also suggest that you familiarize yourself with -.
5. Individual multimedia entertainment system in passenger seats.
6. Individual lighting system with the ability to adjust the brightness of the light.
7. USB ports, sockets for charging gadgets.
8. Members of the Aeroflot bonus program are awarded the maximum number of miles for each flight. A large selection of services and goods is available for exchanging collected bonuses.

The Aeroflot Business tariff is divided into two categories: Premium and Optimum. All basic services provided by the tariff plan are standard, with the exception of some.

Features of the Business Premium and Business Optimum tariffs:

Decoding the letter designations of service classes in Aeroflot

Each class of service at Aeroflot has a specific encoding, indicated by Latin characters. It can be read on the issued air ticket.

Letter designations of service classes at Aeroflot

	Premium	Optimum	Budget	Promo
Economy	YFM, YFO, BFM, BFO, MFM, MFO, UFM, UFO, KFM, KFO, HFM, HFO, LFM, LFO, QFM, QFO, TFM, TFO, EFM, EFO, NFM, NFO	YCL, YCO, BCL, BCO, MCL, MCO, UCL, UCO, KCL, KCO, HCL, HCO, LCL, LCO, QCL, QCO, TCL, TCO, ECL, ECO, NCL, NCO	YVU, YVO, BVU, BVO, MVU, MVO, UVU, UVO, KVU, KVO, HVU, HVO, LVU, LVO, QVU, QVO, TVU, TVO, EVU, EVO, NVU, NVO	RSX, RSO
Comfort	WFM, WFO, SFM, SFO, AFM, AFO	WCL, WCO, SCL, SCO, ACL, ACO	—	—
Business	JFM, JFO, CFM, CFO, DFM, DFO, IFM, IFO, ZFM, ZFO	JCL, JCO, CCL, CCO, DCL, DCO, ICL, ICO, ZCL, ZCO	—	—

Service class	Business				Premium Economy	Optimum Economy	Minimum Economy
Fare brand
Hand luggage (40x30x20cm)	1 piece 5 kg				1 piece 5 kg	1 piece 5 kg	1 piece 5 kg
Hand luggage (55x40x25cm)	1 piece 10 kg				1 piece 10 kg	Paid	Paid
Baggage (in the luggage compartment)	2 places 30 kg				1 piece 20 kg	1 piece 20 kg	Paid
Sports equipment²	1 piece 20 kg				1 piece 20 kg		Paid according to tariffs excess baggage in an Aeroport
Selecting a seat when checking in for a flight	Yes				Yes	299 ₽ (5 euros)	299 ₽ (5 euros)
Exchange (except no show)³, price for 1 flight segment 4	2000 ₽ (30 euros)				2000 ₽ (30 euros)	2000 ₽ (30 euros)	6000 ₽ (80 euros)
Exchange for no show (no show)³, price for 1 flight segment 4	6000 ₽ (80 euros)				6000 ₽ (80 euros)	6000 ₽ (80 euros)	6000 ₽ (80 euros)
Exchange before tariffs	"Business"				"Premium", "Business"	"Optimum", "Business"	Not allowed
Refund (except no show), price for 1 flight segment 4	2000 ₽ (30 euros)				2000 ₽ (30 euros)	Not allowed	Not allowed
Refund for no show (no show), price for 1 flight segment 4	6000 ₽ (80 euros)				Not allowed	Not allowed	Not allowed
Upgrade to Business class					no earlier than 24 hours, no later than 1 hour before flight departure	no earlier than 24 hours, no later than 1 hour before flight departure	no earlier than 24 hours, no later than 1 hour before flight departure
Priority registration	Yes				No	No	No
Business lounge	Yes				No	No	No
Stopover	up to 5 days				up to 5 days	up to 5 days	up to 5 days
Maximum length of stay at destination	12 months				12 months	6 months	6 months
Payment with miles	Allowed				Allowed	Allowed	Allowed
Discount for children under 2 years old without a separate seat 5	Domestic flights 100%				Domestic flights 100%	Domestic flights 100%	Domestic flights 100%
	International flights 90%				International flights 90%	International flights 90%	International flights 90%
Discount for children under 2 years old with provision of a seat and children from 2 to 12 years old (except for groups)	25%				25%	25%	25%
Booking class	A, D, J, C					F, Z, P, K, L, H, V, O, U, X, R, B, N, G, W, E, S, T, Y	F, Z, P, K, L, H, V, O, U, X, R, B, N, G, W, E, S, T, Y
Open date	Allowed for classes J, C				Allowed for classes Y, S, T	Not allowed	Not allowed

At the airport/on board the aircraft, the dimensions of hand luggage are checked by the Airline's measuring devices. Hand luggage must fit freely (without force - under its own weight) into these measuring devices.

¹ In excess of the norm and without charging an additional fee, the passenger has the right to carry the following things if they are with the passenger and not included in the luggage:

• A backpack with dimensions no more than 40x30x20 cm, weighing no more than 5 kg, or a handbag, or a briefcase with things included in the backpack, or bag, or briefcase;
• Bouquet of flowers;
• Outerwear;
• Umbrella cane;
• Baby food for the child during the flight;
• Suit in a suitcase;
• A device for carrying a child (baby cradle, restraint systems (devices) for children under two years of age, baby stroller and other devices) when transporting a child, which can be safely placed in the aircraft cabin on a shelf above the passenger seat or under the seat in front of the passenger seat ( dimensions no more than 65x40x20 cm);
• Medicines, special dietary needs in the amount required for the duration of the flight;
• Crutches, canes, walkers, rollators, folding wheelchairs used by a passenger and having dimensions that allow them to be safely placed in the aircraft cabin on a shelf above the passenger seat or under the seat in front of the passenger seat;
• Items purchased from duty-free shops at the airport, packaged in one sealed plastic bag, weighing no more than 3 kg.

² Ski, snowboard, surfing and diving equipment, hockey equipment, bicycles, scooters, golf equipment, fishing equipment. Exception: direct flights between Moscow and the cities of Bukhara, Samarkand, Tashkent, Fergana, Dushanbe, as well as transfer routes from/to these cities when traveling through Vnukovo airport in Moscow

³ If there are no seats at the applied rate, an additional payment will be charged up to the available rate

4 1 flight segment is a flight from one city to another.
If you fly from Kaliningrad to Sochi with a transfer in Moscow, then these are 2 flight segments.

5 Baggage allowance, regardless of the fare: hand luggage (40x30x20cm) 5 kg, as well as baby food, a cradle and a stroller (according to FAP standards).

Always local time

If you decide not to fly

Notify Utair about this no later than 40 minutes before flight departure. If you do not show up for your flight and do not notify us in advance, your seats along the entire route will be canceled automatically.

You will not be able to board the plane at the transfer point or on the return route. If you want to terminate your flight or fly only from the transfer point or only on the return route, be sure to call Utair.

Notification

Transportation and other services provided by the carrier are subject to the terms and conditions of carriage, which are incorporated herein by reference. These conditions can be obtained from the issuing carrier or the carrier named on the ticket. Passengers whose carriage has a final destination or stopover in a country other than the country of departure are advised that the entire carriage, including any part thereof located within the territory of a country, may be subject to the provisions of international agreements known as the Montreal Convention or its predecessor, the Warsaw Convention. convention, including amendments to it (Warsaw system). For such passengers, the applicable agreement (including special conditions transportation due to applicable tariffs) regulates and may limit the liability of the carrier. More detailed information can be obtained from the carrier.

Although Aeroflot has 3 main classes of service, air tickets are divided into a much larger number of categories. As a result, an inexperienced traveler runs the risk of receiving services that are not to the extent he expected. After all, depending on the nuances, the norms for free baggage allowance, the presence of fines during exchange, and the specifics of pre-flight service are established. To avoid unpleasant surprises, find out in advance What classes of tickets does Aeroflot offer to travelers?.

Business class: “Optimum” and “Premium”

Business class tickets cost 2-3 times more than budget tickets, but there are plenty of advantages. Whichever option you choose, you will check in at a separate counter where there is no line. You will then proceed to a comfortable waiting room to relax and enjoy drinks and food. The benefits also include the fact that business class passengers board in the first row and leave the aircraft at their destination.

If you are flying with children and do not want to travel in crowded economy, buy tickets in comfortable cabins. The company provides discounts:

• for children flying within the Russian Federation in the arms of their parents or in a special cradle, you will not have to pay;
• if you travel with Aeroflot outside the country, then a discount for a child up to 2 years will be 90 % ;
• For children who are provided with a separate seat, the ticket price is 75 % from the adult rate (allowed only with an accompanying person).

There are also additional benefits that are determined depending on the class of air ticket. At the beginning of 2019, the carrier sells “Business” in 2 categories: "Maximum" or "Optimum".

What is Business Maximum?

Aeroflot offers several booking classes, but the most convenient option is considered "Business Maximum" (Flex). It appeared after updating the tariff line, where it replaced “Premium”. But passengers are provided with the same benefits:

• 2 pieces of luggage;
• the ability to pre-select a chair in the appropriate salon, for which there is no additional charge;
• if you decide not to fly and notify about this even after check-in for the flight has ended, the money will be returned without deduction of fines;
• Changes to an existing reservation are made free of charge.

Accrual bonus miles is made depending on the tariff code prefix. By 250 % you will receive if you see the following combinations of symbols on the ticket:

• J.F.M.;
• J.F.O.;
• CFM;
• CFO;
• DFM;
• DFO.

For other classes in the category, the number of bonus miles will be reduced to 200 % .

The advantages also include the duration of Aeroflot’s obligations to passengers. Depending on the letter code that you see on your travel document, they will be 365-175 days. What does this mean? Imagine that you have purchased a ticket for a flight, but due to force majeure, the company is unable to provide you with a service. The reason may be weather conditions or other factors: in any case, Aeroflot is obliged to transport you from point A to point B within the specified period. If it is 30 days, as in budget tickets, you will simply get your money back. Aeroflot will provide the service to holders of Business class travel documents as soon as force majeure circumstances pass. Also during this period you have the right to change the date, route or time of travel.

Among the shortcomings of the rules, passengers cite the ban on combining tickets within different fare groups. If you are traveling within the Russian Federation, the problem can be solved by purchasing separate travel documents to and from your destination.

Business class "Optimum" at Aeroflot: what is it and how is it different?

Business class booking at Aeroflot includes the option "Optimum" (Classic). It is similar to the previous one, but it has fewer advantages:

• Changes to an existing reservation are subject to a fee. The amount depends on the characteristics of the flight: in the Russian Federation you will pay RUB 2,300., and outside - 40 $ or 35 €.
• You can only combine a ticket with options of the same fare group.
• It will not be possible to refuse transportation without deducting part of the amount. While Flex class can be returned without penalty even after the departure date, this is not the case with Classic.
• Miles are accrued depending on the code on the ticket. When the travel document is in a class designated by the combination JCL, JCO, CCL, CCO, DCL, DCO, you will receive 200% miles. In other cases, charges are reduced to 150 % .

Although, when compared, Optimum class tickets are inferior to the previous option, they are more affordable in price. Also, you won't complain about the level of comfort, although it largely depends on the flight and the airport. For example, in Perm, the Business lounge is inferior to budget lounges at capital airports.

The main difference in ticket classes is that “Maximum” is subject to replacement and refund at no additional cost. If you're not sure you're going to fly on a specific day, choose this option. For travelers who cannot reschedule the date and are not late for the airport, the Classic tariff is suitable. There are no differences in seat comfort, food or service, so you will fly with the same comfort.

How different are the prices for categories in the Business class? On the short route the difference is about 11,000 rubles; on medium-haul routes - 13,000 rubles, and on long-haul routes - 18,000 rubles.

Passenger review of flights in Aeroflot business class, 12/25/2018

I was flying on a flight to Vladivostok and was surprised to notice that there were new cutlery and even special glasses for different drinks on board. They brought me wine in a wine glass, and my neighbor was served champagne in a tall glass, as it should be. I thought I wouldn’t live to see the time when Aeroflot found out that people who paid 90,000 rubles for a ticket could be provided with normal service. Overall, I am satisfied; the reality more or less lived up to the promises.

Comfort ticket class on Aeroflot flights: what to consider

You can purchase Comfort tickets on Aeroflot flights if you are traveling on a Boeing aircraft: in other cases, the company does not have the technical capabilities to provide the service. The salon is a cross between a deteriorated “Business” and an improved “Economy”.

There are no special privileges for passengers: the main advantage will be the baggage allowance ( 2 places). During check-in, you should be provided with a specially designated counter in the Economy zone, but at many airports passengers undergo the procedure under general conditions. There is no priority boarding or disembarking.

The classification of tickets in this category involves division into “Maximum” and “Optimum”.

Conditions and tariffs for “Comfort Maximum” (Flex)

Ticket class "Comfort Maximum" implies the following advantages:

• return flight date remains open;
• the minimum period of stay at the destination is not limited;
• for the flight you will receive 200 % miles;
• the passenger has the right to cancel the flight without penalty, even if registration has already ended;
• booking conditions can be changed;
• You won’t have to pay extra to choose comfortable seats in the cabin.

Also, Comfort Flex ticket holders will be able to upgrade their service class if they wish. This means you can buy a travel document and later board the business lounge. You can pay for the service not only with money, but also with bonus miles that you will receive for participating in the loyalty program.

Conditions and tariffs for “Comfort Optimum”

Although class of service "Comfort Optimum" (Classic) compares favorably with Aeroflot's Economy; it has a number of limitations compared to Maximum:

• it will not be possible to reschedule the return flight;
• bonuses for travel are not 200%, but 150 % ;
• if you want to upgrade your service class, you will have to pay with money, not miles;
• You will be able to return the ticket before check-in for the flight ends, and you will have to pay a fine; if you are late by this time, you will lose the entire amount;
• It will be possible to change the flight conditions (for example, the date) only for additional money, and if the flight indicated on the ticket has already departed, then adjustments will become impossible.

As in the previous case, there will be no difference in service or passenger accommodation. The ticket class is characterized mainly by flexible conditions, so punctual travelers will do without overpayments. You can get improved pre-flight service if you have a Gold Card (the company issues it to loyal customers). It will allow you to enjoy the same benefits at the airport as business passengers, and the flight itself will be in greater comfort.

Is it worth taking “Comfort” on Aeroflot flights?

Whichever “Comfort” option you choose, count on comfortable seats: they are equipped with fixed backrests, so the passenger sitting in front will not recline, taking up all the space.

The disadvantages of this option include the fact that you will not be able to unfold the chair and have a good sleep. The armrests between the seats do not fall down, and even those who occupy the entire row alone will not be able to lie down.

The space between the rows has been increased - 97 cm, which allows you to stretch your legs. For comparison: only the passenger sitting at the emergency exit will take advantage of such an advantage in the Economy Premium class.

The disadvantages of “Comfort Maximum” and “Optimum” also include drinks. As a greeting, they give water or juice; There is no alcohol on most flights at all. On some routes you will receive a bottle of wine, but in general Aeroflot has introduced prohibition. The food is a mixture of “Economy” and “Business”: snacks from the budget category, and hot food is better.

If you have a day flight, Comfort Maximum or Optimum will suit you. For overnight travel, fork out for Business Optimum or fly in an economy compartment where you can recline the seat.

Economy class in Aeroflot tariffs: features of budget travel

A budget option travel involves the greatest number of restrictions. All class tickets do not entitle passengers to board first: a privilege reserved for the Business category. Once you have purchased this type of travel document, you will wait in line to check in and then proceed to the general waiting area. Upon arrival, luggage will be issued as usual.

Ticket class "Economy Promo": fare features

This is the most cheap option, so it has a lot of limitations:

• The return flight date cannot be rescheduled;
• 25 % ;
• for personal belongings is provided 1 place;
• stop at a transfer point transit passengers not allowed;
• Only those who participate in the Sky Team loyalty program will be able to choose a seat;
• discounts are not provided to children who travel in a separate seat (children without a seat fly free within the Russian Federation, and abroad - for 10 % cost).

What does the ban on stopping at transfer points mean? For example, you fly on an Aeroflot plane, then spend a couple of days in a certain city and continue your journey. As a result, the company needs to fill the vacant seat on the first aircraft that flies on without you. Since you chose the most budget fare, the carrier simply prohibited this situation. As a result, Promo flights are only direct.

A serious disadvantage is that you are not allowed to return the ticket and get money back. The only relaxation is the ability to change the conditions before the plane departs, but you will have to pay 2,300 rub., 40 $ or 35 €.

Table on the carrier's official website

The disadvantages of the tariff include the inability to upgrade the class of service even with a pre-order. If you want to change to Comfort, you will need to tell the front desk about it and make an additional payment. But such an opportunity is not provided in all directions. Those who want to improve their flight conditions and pay with miles will have to buy a ticket of a different tariff.

It is difficult to purchase a Promo travel document because the company offers them in small quantities. A review from a real person will help you:

I flew to the Czech Republic from Moscow, taking the Promo class. I found it on sale by accident: I subscribed to the “Cheap Air Tickets” campaign, but I didn’t receive a notification. There were only options for the coldest time of the year, when the travel season is over, but for me the priority is cheapness. I was pleased with the result, I will follow the suggestions.

Economy Budget class at Aeroflot: what does it mean

"Economy Budget" (Saver) differs little from the previous version: there is a significant difference in the number of miles accrued ( 75-125 % ), as well as the period of validity of transportation obligations. It is more profitable to buy such a ticket if you are flying with children, since if there is an adult accompanying person, a discount is given for passengers under 12 years old 25 % .

Economy Optimum class at Aeroflot: what does it mean?

The “Optimum” class is in greatest demand due to its budget cost and sufficient flexibility of conditions. Aeroflot offers the following:

• bonus miles are awarded in the amount 100-150 % ;
• you can fly in transit with a stop before 72 hours;
• paid upgrades to service class are allowed;
• under certain conditions, you can select seats in the cabin in advance;
• 1 piece of luggage is provided;
• you are allowed to return your travel document before departure, but you will be charged a fine;
• You can change the terms of service in advance by making an additional payment.

The cost of a ticket for children is determined by the same rules as in the previous category.

Aeroflot Economy Maximum class: what is offered to travelers

Although the Economy Premium class has disappeared from Aeroflot categories, it has been replaced by "Maximum" (Flex). The tariff remained the most convenient, but also the most expensive in the budget line. It has the following advantages:

• you can choose the date of your return flight yourself, which will give you the opportunity to shift the dates if necessary;
• for the trip is charged 150-200 % bonus miles;
• you can fly in transit, and the maximum delay at the point where you are going to transfer will be from 5.5 months up to a year;
• You can upgrade your service class not only for money, but also for bonus miles;
• if necessary, you will return the ticket and receive the amount back without deduction of a fine, even after check-in for the plane has been completed;
• it is allowed to make changes to an already made reservation without paying extra;
• when transporting luggage you will be provided with 2 places.

All fares only allow combinations with a group of the same class. For example, you are flying to Rhodes: Aeroflot takes you to Athens, and then Aegan Air. There is no need to take 2 different travel documents for these parts of the journey, as combination tickets are available for sale. But both segments must be booked in the same category: if you took “Maximum” on Aeroflot, you are not allowed to buy the most budget seats on Aegan Air.

Letter designations in Aeroflot: decoding of booking classes

How to upgrade your service class at Aeroflot for money and miles

Depending on the fare of the ticket you purchased, you can upgrade your service class using cash or miles. Read more about the terms of service.

You can see what you get if your Aeroflot ticket class allows you to upgrade in the video:

Discounts, special offers and promotions at Aeroflot

In some cases, the carrier offers tickets at special prices or runs promotions. For example, at the beginning of January 2019, a campaign was launched to reduce the cost of selling travel documents from the Far East to central areas Russia. Part of the money that the passengers did not contribute was transferred from the Federal Treasury. True, it was possible to buy discounted tickets only for 5 days, after which the allotted funds limit ended.

In order not to miss offers, follow the information on the official website. On the main page you will find the section “ Special offers", where you can find out about the tariffs. You can also enter your name and email address in the form to receive timely alerts. True, the method will not please you with its reliability: according to reviews, notifications about the availability of cheap Promo tickets are not received.

Conclusion

On Aeroflot flights you will find several classes with different conditions and prices. As a result, you will travel with maximum comfort or spend a minimum of money, saving on the road. But you will have to understand the nuances: otherwise you risk finding out at the last moment that the travel document cannot be returned or exchanged.

The most popular fare among air travelers is Economy, which allows you to reduce financial expenses on short and long-distance flights. In the article we will tell you what fares Aeroflot offers in economy class, how they differ from each other, consider the nuances of baggage transportation, and also what they feed on board the plane.

What is economy class at Aeroflot

A major Russian air carrier offers its passengers four economy class tariff plans - Premium, Optimum, Budget and Promo. Each fare package provides for certain flight conditions and a range of included services.

Economy class tickets are the most affordable air carrier fare with the lowest possible flight cost. In comparison with class and services, such a package includes a minimum range of services provided with the exception of a number of privileges available to passengers of more expensive service classes.

Economy class is located in the middle or rear section of the aircraft. It prevails here a large number of passenger seats located close to each other. There is a small distance for the legs between the seats, which often does not allow the passenger to take a comfortable body position during the flight.

Like other travel classes, Economy also offers the most comfortable seats with more space. Such chairs can be pre-booked for an additional payment according to the established tariff.

Each seat in economy class is equipped with a folding table and a pocket where there is a logbook and an evacuation map.

Meals and various sleep accessories are provided to economy class passengers on long-haul flights. During air travel on short flights, meals are not provided, with the exception of free distribution of hot and cold drinks.

What is the difference between Economy and Comfort tariffs?

Comfort fare is an improved economy class with expanded options for passengers. Air tickets in this category are sold at a higher price.

How does Comfort differ from standard Economy:

Services and privileges	Economy tariff	Comfort tariff
Free luggage space	1	2
Open departure date	Not allowed	Allowed
Upgrade with bonus miles	Is not allowed	Allowed
Air ticket refund	Not allowed	Allowed with deduction of fees
Priority check-in at the airport	Is not provided	Provided
Selecting a seat in the cabin	Allowed for additional payment	Allowed without extra charge
Number of bonuses awarded	75-150%	150-200%

Promo Economy tariff

The most affordable Aeroflot plane ticket is the Promo Economy fare. It only applies to direct flights and has a limited range of services.

Features of the Promo Economy tariff:

• transit stops are not allowed;
• The pre-paid upgrade service does not apply;
• Upgrades using bonus miles are not permitted;
• Air ticket refunds are not allowed;
• making changes to the air ticket is allowed, but with a decent surcharge;
• There are no discounts on flights;
• for personal belongings of the passenger, one piece of luggage is provided in the cargo compartment of the aircraft;
• For the flight, bonus miles in the amount of 25% will be credited to the traveler's account.

Tariff Economy Budget

Aeroflot's Economy Budget tariff plan provides passengers with some privileges. The price of an air ticket is slightly higher than the cost of a flight using the Promo Economy fare.

Conditions and privileges of Economy Budget class:

• an upgrade to the service class is allowed with an additional payment of the difference;
• Tickets cannot be returned before departure;
• Tickets can be returned 24 hours before departure with a 25% commission and deduction of service fees;
• changes are permitted with additional payment;
• 1 free piece of luggage is provided;
• bonus miles are awarded in the amount of 75-125%;
• the period of validity of transportation obligations extends for a period of 165 to 365 days;
• A discount is provided on air tickets for children aged 2 to 12 years when flying with an accompanying adult.

Tariff Optimum

Tariff plan Optimum Economy - the optimal ratio of price and services provided. The service package has been slightly expanded. The number of return flights is fixed, but the length of stay in another country is unlimited.

What does the Economy Optimum tariff include:

• preliminary upgrade of service class with additional payment of the difference is allowed;
• the passenger cannot use bonus miles to upgrade the comfort class;
• you can make changes to an issued air ticket with an additional payment;
• a 25% discount is provided on air tickets with a separate seat for children from 2 to 12 years old;
• There is 1 place for passenger luggage in the compartment of the aircraft;
• preliminary selection of a comfortable seat in the cabin is allowed;
• stops during transit flights are allowed for up to 72 hours;
• 100-150% bonus miles are awarded for the flight.

Premium class tariff

Aeroflot's economy fare also includes a premium class package, which provides the largest number of privileges for passengers.

Privileges of the Economy Premium tariff:

• allowed open date return flight;
• Transit transfers with a stopover for a period of 165 to 365 days are allowed;
• by paying the difference, the passenger can upgrade the class of service and use bonus miles to use this service;
• Pre-selection of seats in the cabin is provided at no extra charge;
• Tickets can be returned without deduction of fees;
• You can make changes to your issued air ticket without additional payment;
• children under 12 years of age traveling accompanied by adults receive a 25% discount on a ticket with a separate seat;
• 2 pieces of luggage are provided for personal luggage;
• miles are awarded for the flight in the amount of 150-200%.

You can learn how to use bonus miles.

Meals on Aeroflot economy class aircraft

On short-duration flights in Economy class, hot and cold drinks are provided. When flying long distances, Aeroflot offers a special menu for passengers traveling at an economy fare.

Menu for flights lasting 6 hours or more:

1. During the first service, passengers are offered a light appetizer, a main course and dessert.
2. During the second distribution, you are given a choice of main course with salad and dessert in the form of pancakes or cookies.

Aeroflot's economy class menu is frequently amended. You can find out in detail about the list of food and drinks provided in the cabin on long-distance flights from the airline staff when purchasing a ticket for the flight.

Since August 2018, a new paid service is also available for economy class passengers - a made-to-order menu. You can use this service and pay for the selected dishes during the ticket booking process, but no later than 36 hours before departure of the flight.

Baggage allowance in economy class

For personal luggage of passengers traveling at an economy fare, 1 piece of luggage is provided in the cargo compartment of the aircraft. The exception is the Economy Premium fare, which includes two pieces of luggage.

The dimensions of bags and suitcases must not exceed the established parameter - 158 cm in three dimensions. Maximum luggage weight is 23 kg.

Acceptable dimensions of hand luggage are 55x40x25cm, weight - no more than 10 kg.

For children from 2 to 12 years old flying on a separate ticket with a seat provided, similar baggage allowances are provided.

For overload, the passenger will have to pay extra according to the established tariff. If there are no empty seats on the plane, you will have to refuse to transport items whose weight or dimensions exceed the established norm.

If a passenger plans to transport large items on an Aeroflot aircraft in economy class, he needs to contact company representatives in advance and discuss the terms of the service. For transportation of excess baggage, additional payment is also charged at the approved rate.

You can learn how to decipher Aeroflot tariffs.

Terms of return and exchange of economy class tickets Aeroflot

Economy Budget and Economy Promo class tickets are non-refundable. They are not subject to exchange/return based on the personal wishes of the passenger. The exception is involuntary flight cancellations. Refunds will be made subject to deduction of fees.

Forced reasons for returning/exchanging economy class air tickets:

• long flight delay or cancellation of flight by decision of the air carrier;
• change of route;
• delay of a passenger during inspection, which led to a delay in boarding the plane;
• technical problems when selling tickets, as a result of which there are not enough seats in the cabin for the passenger;
• incorrectly completed flight documents due to the fault of an airline employee;
• refusal to issue a visa for a flight to a foreign country, which is confirmed by an official document with visa center with a notarized translation;
• serious illness or death of a passenger (can be carried out by close relatives).

You can return or economy class tickets only at an Aeroflot sales department or service center. Passengers of this fare do not have the option to return/exchange tickets online on the carrier’s website.

Carefully study the terms of the Aeroflot Economy tariff plan before purchasing a ticket. If there is a need to save cash, book Economy Budget or Promo tickets. Would you like to receive more privileges on your flight? Then choose more expensive Economy Optimum or Premium class air tickets.

Aeroflot is one of the most popular and oldest airlines in Russia. Its history began back in 1932. Aeroflot's service is distinguished by its highest quality, customers who once chose Aeroflot choose it again and again, whether for a flight to Magadan or to New York. This is largely due to the well-developed loyalty system, which provides savings opportunities, as well as other opportunities for its regular customers. Aeroflot also has a wide variety of tariffs. Each passenger will be able to choose the one he needs.

General conditions for application of tariffs

The rules for the carriage of passengers by Aeroflot PJSC are updated approximately once a year. Before deciding to buy a ticket, you need to familiarize yourself with the rules, tariff plans, prices, etc., in order to be prepared for various changes.

Aeroflot may change tariffs depending on the season, demand, cost of gasoline, and so on. Tariffs are available with luggage included in the price, without the cost of luggage, with the ability to choose a seat, without the ability to choose a seat, with the inclusion of various additional functions, and so on. The booking price includes the final cost of several goods, for example, the cost of the entire route or part of the route along which transportation is carried out, as well as the cost of fuel, taxes, and so on.

When flying with a group of people, it is not at all necessary to book the same comfort class, fares can be combined, different types of service can be chosen, and on the way there and back for the same person, the hit that they like.

Aeroflot

Purchasing refundable tickets still exists, but not on all plans. For example, when understanding Economy N (“Aeroflot”), what it is, it is worth understanding that for such a low cost it can only be non-refundable.

Important! Combining tariffs can only be carried out within the same tariff group. At the same time, different prices may be set for routes with different fare codes.

A few additional facts about the general conditions for applying the tariff:

• Ticket replacement is only possible within the same fare group, which means that new ticket can only be the same cost as the one being rented out or a class (or several) higher.
• Within the framework of fares that have the following letters in the name with decoding: YFM, YFO, JFM, JFO, WFM, WFO, as well as booking classes NVOR and NVUR, class N (Aeroflot), as well as BPXRTRF, that is, business categories, replacement with an upgrade to a lower class is possible.
• It is not possible to reissue a purchased ticket for an airplane of one fare group by one specific person to another.
• Tariff plans are the same for flights of all categories operated by Aeroflot PJSC.
• When purchasing or providing a ticket to people in difficult life situations, they are automatically provided with economy class at Aeroflot.
• Differences in the operation of tariff plans are possible in the subsidiary companies of Aeroflot PJSC; you can verify them on the official websites of the subsidiary carrier companies.
• Special offers can be created both for specific destinations and for all Aeroflot flights in general.
• Sometimes the air carrier sets special tariffs for flights between specific cities, for example, between Moscow, Simferopol, Kaliningrad and Vladivostok.
• Some benefits provided depending on the class chosen: priority boarding, seat selection, priority food and beverage service, separate check-in counter, ability to combine with other fares, space lounge access increased comfort, the ability to choose a location.

Aeroflot takes care of its customers by providing them with discounts, benefits and other options for reducing prices, subsidizing tariffs. Various benefits for using specific tariffs will be discussed below.

Classes: basic conditions, returns, discounts, priorities

The main classes of service at Aeroflot PJSC are economy, comfort and business - this is a hit. At the same time, the economy class has another division into economy, premium, optimal and budget. All these tariffs have different price categories and comfort. What is the difference is discussed further.

Comfort

Aeroflot offers comfort class somewhere in the middle between economy and business class. It is not available on all aircraft, but only on Boeings, for example, on the Boeing 777. The cargo compartment in such Boeings is quite large, which allows the baggage allowance for comfort class passengers to be doubled (two pieces of 23 kg each). Hand luggage - 10 kg. Check-in for Aeroflot comfort class passengers is carried out at the same airport counters as for economy class passengers. Business lounge passes are not available.

As for the flight itself, the conditions here are already significantly different from economy class flights. Firstly, the chairs themselves. They have a rigidly fixed back, which completely eliminates the possibility of disturbance from neighbors sitting behind. The legroom in the comfort class is also increased. You can easily stretch your legs and relax without resting on the chair in front. A footrest is also provided. The armrests of the seats in the comfort class are not adjustable and cannot be raised.

The back of the chair also does not recline; instead, it only moves forward a little, which allows you to stretch out a little while sitting in the chair. The comfort class has a large table. You can easily place a laptop, a couple of books and a tray of food on it at the same time. The comfort part of the plane also has sockets for charging laptops, phones and tablets. Wide seats and armrests provide comfort throughout the flight and help passengers in adjacent seats not to disturb each other.

Comfort class is especially suitable for those who fly long distances during the day and would like to work while on the road.

The comfort lounges provide good service. Passengers are served a welcome drink: water or juice, interestingly, in a glass container and not in plastic cups. For long-distance flights, comfort class passengers are given slippers and an eye mask for sleeping.

The menu is varied. You can choose which dish you would like to eat. The food is served in glass plates, which adds to the pleasant experience of the flight. There is plenty of entertainment on board the comfortable class: screens are built into the backs of the seats in front, onto which the latest Russian and foreign films have already been downloaded. You can also connect your own storage device (flash drive) with the necessary information.

Business

The most convenient flight class of all those presented by Aeroflot. There are many privileges:

• Priority registration zones. This assumes that business class passengers are checked in separately from others.
• Priority baggage drop off. In connection with the first point, baggage check-in is also faster.
• Priority service at ticket offices.
• Priority service during transfers.
• Faster passage through security, passport control and inspection.
• Expedited assistance in case of lost luggage.
• The first access to the aircraft upon landing, as well as the first opportunity to exit.
• Improved menu on board the plane, wine list and other alcohol.
• Priority service in the call-center: when calling, you must click on one of the numbers, indicating that the client is the owner of a business class ticket.
• Advantages in airplane offices.
• Privileges in the Aeroflot bonus program: initial information about all promotions, special offers and discounts.
• Possibility of obtaining various elite levels: silver, gold, platinum, which provide even more privileges.

Business class programs at Aeroflot are called Sky Priority.

There are never any queues at check-in for business class passengers, since there are always very few people on all flights, so you can go through everything in a matter of minutes and there is no need to arrive at the airport in advance. In addition, the weight of baggage included in the ticket price is several times greater than standard baggage in economy and comfort.

A pleasant and beautifully decorated business lounge adds color to your plane travel. While you're waiting, you can enjoy delicious snacks and beautiful view on taking off planes. There are very comfortable chairs, a buffet, free wi-fi, and shower rooms. On board, the first class seats are located at the front of the plane, they are very comfortable, spacious and soft.

On board you are provided with special food, glassware and metal utensils, and multimedia capabilities: watching movies, photos, videos from media, as well as those stored in the memory of your phone or screen on board. Business class passengers are given special amenity kits: toothbrush, toothpaste, blanket, slippers, eye mask. Sometimes they provide headphones for listening to music. Upon arrival, priority at passport control is given to first class passengers. Luggage will be waiting for passengers right there, near the counters. For frequent flyers, miles are awarded for a large number of flights.

Economy Premium

Economy Premium

Economy premium is the best option economical travel on an Aeroflot plane. Economy Premium (Aeroflot), what is it? This is guaranteed to be a more comfortable flight than other types of economical transportation. One of the most important features This particular tariff allows you to choose your own departure date. In addition, tickets of this fare are easily refundable. The bonus system is also very developed: the amount of accumulated bonuses is much higher than for those flying with ordinary economy. In addition, changing the data on the ticket can be done absolutely free of charge before the departure date. The luggage is the same as in business class, double - two pieces of 23 kg each, plus 10 kg of hand luggage, limited in size (50x50 cm maximum). Separate check-in counters. There is a 25% discount for traveling with a child in Economy Premium.

Economy-optimum

Economy-optimum

There are much fewer advantages here, but they still exist. Economy Optimum (Aeroflot), what is it? One of the advantages is that it can be combined with other tariffs. Here you can pre-select your seats absolutely free. At the same time, the largest number of tickets for Aeroflot flights are sold at this tariff. This is easy to explain: this tariff has the most optimal balance between the quality and price of the services provided. However, the service component in this tariff is a little broader: for example, the return date is not limited in any way and can be selected after a period of more than a month. The conditions for returning a ticket in this tariff are as simple as possible, the service fee is not very high: for domestic flights only 900 rubles*, and for international flights - 25 euros.*

Economy budget

Economy budget

Economy budget (Aeroflot), what is it? The most budget option, as the name suggests, is the tariff option. Bonus miles amount to 75% of the cost of any economy-budget ticket. Advance upgrades are not permitted. There is no provision for receiving a premium level with the Aeroflot Bonus card. Meals on board are standard; entertainment is not provided.

The economy budget also includes a flat tariff. Flat tariff (Aeroflot), what is it? Such tariffs presuppose the connection of remote, but at the same time strategically necessary regions with the center of the country. This allows increasing passenger traffic to remote regions of the country, which contributes to their development. Aeroflot also has an economy flat tariff; you can find out what it is by calling the hotline or at the information desk.

Economy promo

Economy promo

Economy promo (Aeroflot), what is it? The cheapest category of tickets. Tickets cannot be returned. 25% bonus miles for using this fare. Upgrades are not available based on any criteria. Free baggage allowance is provided - 1 piece per passenger. Combination is allowed only with economy budget.

Special offers, benefits, discounts

Each N class (Aeroflot) is primarily aimed at passenger comfort. It is for these purposes that special programs are created, for example, Aeroflot subsidies. The airline offers discounts to students (albeit small), and also gives discounts on the plane to pensioners. This move makes it possible to increase passenger traffic several times to remote corners of the country, which can be easily reached either for a lot of money or with great difficulty. To obtain the right to use preferential terms You just need to provide the relevant document.

Aeroflot is the most reputable and famous airline in Russian Federation, which has an almost perfect reputation. This is largely due to various bonus programs for various preferential categories of citizens.

*Prices are current as of January 2018