The airline has several fares that differ in baggage allowance, conditions for the exchange and return of a ticket, and other parameters. The cheaper the tariff, the tougher the conditions for the exchange and return. If you fall ill and can prove it with a medical document, you can usually return the ticket regardless of the fare.
hand luggage
For all fares, the passenger has the right to carry hand luggage with him in the cabin of the aircraft free of charge, weighing no more than 5 kg. Hand luggage dimensions should not exceed 55×40×20 cm. According to the airline's rules, infants (children from 0 to 2 years old) who do not occupy a separate seat are not allowed to hand luggage.
Baggage
At the Light fare, baggage is not included in the ticket price, at the Economy Otpimum fare - 1 piece of baggage weighing up to 15 kg, at the Economy Premium fare - 1 piece weighing no more than 20 kg. Baggage dimensions must not exceed 203 cm in the sum of three dimensions.
The free baggage allowance for a child under 2 years old, who does not occupy a separate seat, is 10 kg, for all fares except "Light". Dimensions of children's luggage must not exceed 115 cm in the sum of 3 dimensions.
For the autumn-winter and spring period of transportation, in addition to the free baggage allowance, an additional piece is provided, consisting of one set of ski or snowboard equipment with a total weight of up to 20 kg.
Excess baggage
If the number of seats, dimensions or weight of baggage exceeds the airline's norms, then an additional charge for its carriage will be required. Additional pieces of baggage are charged. The first additional seat will cost 2,000 rubles, subsequent seats - 6,000 rubles for each on domestic flights. On international flights, the surcharge ranges from 35 to 100 euros.
If the baggage weight is more than the norm, but less than 32, then the surcharge is 2000 rubles on domestic flights. If the baggage weight is more than 32 kg, but less than 50, then the surcharge is 6,000 rubles on domestic flights. Overweight surcharge on international flights is charged in euros and varies from 25 to 120 euros.
If the baggage dimensions are exceeded, then the surcharge will be 6,000 rubles on domestic flights or from 70 to 120 euros on international flights. On some international flights, the surcharge is accepted in dollars.
Transportation of animals
Transportation of animals must be coordinated with the airline no later than 24 hours before the flight departure. Transportation is possible both in the cabin and in the luggage compartment of the aircraft. If the animal together with the container weighs less than 8 kg, it can be carried in the cabin. The dimensions of the container (cage) should not exceed 20×60×35 cm. The transportation service is paid. It is possible to transport 4 containers (cages) with animals of the same (non-antagonistic) species (cats) or no more than 2 antagonistic ones (cat and dog) on one aircraft.
Pegas Fly (legal name Ikar Airlines LLC) is a Russian airline based at Emelyanovo Airport in Krasnoyarsk and providing regular mainline passenger transportation. The airline has a Khabarovsk branch. The airline was founded in 1992 in Magadan. In 2013, the airline was purchased from previous owners and transferred to Krasnoyarsk.On April 16, 2013, an admission to international flights was obtained, new types of aircraft were introduced, and the airline began operating charter passenger flights.Since April 2015, the airline has been operating regular flights from ten cities in Russia.Since October 2015, the airline provided a program of regular flights from six Russian cities in winter to Sochi and Simferopol.The airline operates regular flights Moscow - St. Petersburg, Moscow-Kazan, Moscow - Krasnoyarsk, Moscow - Magadan, Moscow - Khabarovsk, Moscow - Blagoveshchensk, Sochi - Simferopol, St. Petersburg - Simferopol. From April 201 For 6 years, the airline has been operating regular flights from fourteen Russian cities to Simferopol and thirteen to Sochi. It has carried out charter flights on request to Bangkok, Barcelona, Burgas, Cam Ranh, Krabi, Larnaca, Heraklion, Palma de Mallorca, Phuket, Phu Quoc, Tenerife-South , Ho Chi Minh City, Monastir, Djerba and other cities. The airline's fleet also included four Boeing 757-200s, three Boeing 767-300s, four Boeing 767-300s painted in the airline's corporate livery.
- How to calculate the cost of the tour for foreign citizens?
- Saint Petersburg. Subway stations not yet assigned offices
- For recovery, actual costs incurred for non-payment
- How are dates and hotels changed for the next flight?
- What is the host company? What sign are you greeted with?
- How to check-in online for a Nord Wind and Turkish airlines flight?
- Is it possible to deduct health insurance from the package if tourists have their own insurance?
- Frequently asked questions that need to be answered individually each time
- Is it possible to return bonuses if the manager moved to work from one company to another?
- Is it possible to pay for tickets for the Aviator project by bank transfer?
- If passengers want to receive documents earlier than the deadline indicated in the issuance schedule
- If flight documents are not printed in your personal account?
- The procedure for concluding an agreement
Answer: To start cooperation, you need to go to our website http://website/agency/cooperation in the section For Agents - For Agencies - Cooperation and submit an application for renewing the contract (if you have already cooperated with us) or a new application. Next, you need to fill out the form with your details and upload scanned documents to the application. Your application will be assigned a unique key. This unique key and a direct link will be immediately sent to your email address, where you can see the status of the application. The status "Rejected" will mean that you need to correct the information or upload the necessary documents - this will be indicated in the note to the application after the application has been processed by the manager. The status "pending" means that your application is being reviewed by our manager. The status "accepted" means that your application has been approved and the contract has been sent by e-mail. Next, you need to print the contract in two copies, stamp and sign and send to our office at the address: St. Petersburg, st. Pushkinskaya 10, lit. Ah, pom. 50N, index 191040. Only after we receive the original contract, you can register on the website http://website/agency/online/registration, and you will receive a login and password for booking by e-mail (specified in the contract). If you have already cooperated with us, then the login and password will remain the same, access to the booking will be restored. - registration on the site
Answer: Registration on the site. Go to the section For Agencies Personal account Registration, select the city where your agency is located, indicate the phone number of your agency (without the city code for Moscow, with the code, for other cities, without 8 (intercity exit code), spaces, dashes. Make sure in the correct name of your agency and e-mail address, enter your login and click "Get password". The data will be sent to the e-mail address specified in the contract. - Payment Methods
Answer: Information on payment methods is located in the "For agencies" section "Account, payment" "Accounting documents". Must choose "Payment method" And "Yur. face" to which payment is to be made. The first tab of the loaded information is dedicated to the selected type of payment. Payment for tours is carried out in rubles at the internal exchange rate of the Tour Operator on the day of payment. - Payment period
Answer: Payment terms can be found in the section: "For agencies" "Invoice, payment" « Payment terms»
You can see the deadlines and the amount of prepayment and full payment for a specific application in your personal account after the status of the application changes to “Available for payment”. - On return
Answer: You can find the list of documents, samples of applications for return, the e-mail address for sending on the website in the section "For agencies" "Account, payment" " Accounting documents».
You must select " Payment method" And " Jur. face to whom the payment was made. The second tab of the loaded information is devoted to the return for the selected type of payment. - Agent Report
Answer: The agent's report is available for printing from the Personal Account, subject to the existence of a valid Agency Agreement with the Tour Operator. The report is generated and uploaded monthly to the Personal Account in the section " Application directory". The report includes applications fully paid, regardless of the date of departure. - Surcharges
Answer: This information can be seen on the website in the section FOR AGENTS Cooperation Surcharges.
Information on the cost of business class can also be found in the tour search. - Visa: terms, documents
Answer - Document submission deadlines
Answer: This information can be viewed on our website in the section country Visa required region (St. Petersburg), because. the consulates of Moscow and St. Petersburg have different requirements. - Sending documents to Moscow
Answer: The cost is indicated on the website in the section for each country (from St. Petersburg 15 euros, or 25 dollars, depending on the currency of the country). - Do I need a visa for a citizen of another country?
Answer: If it is a visa country, then it is needed.
If a visa-free country for citizens of the Russian Federation, then the information is on the site, for example, Turkey Visa obtaining a visa - there is a table in the first column of which the countries are listed, you find the one you need, all the necessary information is indicated there. - Filling out the questionnaire
Answer: Samples of the questionnaire can be viewed on the website in the section of each country of the Visa Region (required, because in Moscow and St. Petersburg consulates have different requirements), or to Agents on the right on the VISA website, and there is detailed information. - Passport expiration date
Answer: This information can be viewed on our website in the Country Visa section or for Visa Agents to calculate the validity of a passport. - On excursions
Answer: Information can be viewed on the website in the section for each country. - Calculation of a non-standard tour
Answer: On the website, on the right side of the Agents' website, there is a link to the calculation of a non-standard tour, by clicking on the link you will receive detailed instructions. - Calculation of the tour with the infant
Answer: In the application in the booking sheet, check the box "add an infant" and enter passport data. - For recovery, actual costs incurred for non-payment
Answer: To restore the application, the agency pays the actual costs incurred, then send a letter on letterhead to restore the application and guarantee payment. The application is restored, minus 1% of the agent's discount. - Remove visas from application
Answer:- When booking an application in the booking sheet under the full name of each tourist, select the item "your visa"
- If the application has already been entered, send a letter on letterhead to e-mail
- By auto-cancellation of the application
Answer: If the terms of payment for the application are not observed, the system will automatically cancel it. - Making changes to the application and rebooking
Answer: First, the changes are coordinated with the office by e-mail. mail, then sent a letter on letterhead about the changes. - How to add additional insurance
Answer: When booking an application in the booking sheet, go to the link "add insurance".
If the application has already been filed, then by letter on letterhead in a letter. - Upon confirmation of the application
Answer: The status of the application can be checked in your personal account or the window at the top of the main page “Check the status of the application by number”. The status "Available for payment" is equated to the status "confirmed". - Not confirmed for a long time
Answer A: If the application is not confirmed for more than 48 hours, send an email requesting confirmation. - Note in the application for the hotel
Answer:- You can put down some notes yourself when booking in the paragraph: notes to the application.
- If the desired note is not in the list, you can send a letter on letterhead to e-mail.
- If the application has already been entered, then all notes by e-mail.
- Costs actually incurred (cancellation of application)
Answer: The actual costs incurred in case of cancellation of the tour can be viewed on the website in the section: For agencies Collaboration « Costs actually incurred». - Franchise
Answer: On the main page For Agents section Franchising . There is full information about joining our network. - By insurance
Answer: Description of insurance can be found on the website Agents for agencies Insurance or in the section for each country. - Roulette system
Answer: Roulette (Roulette) - a system in which several hotels of the same category and cost are offered in a certain price offer without specifying its name. For example, when booking Roulette 5* AI hotels, we GUARANTEE accommodation of your tourists in one of the 5* category hotels with “AI” type of food. For the Roulette system, we have selected hotels with the same level of service and prices. - Is it possible to buy a ticket for a charter flight
Answer: Reservation of air tickets is possible no more than 1 week before departure and only upon payment. You need to go to the office, book a ticket and get an invoice for payment in the accounting department. - What is the host company? What sign are you greeted with?
Answer: In all directions, tourists are met with a sign "PEGAS Touristik". - How to check availability on a flight?
Answer: In order to clarify the number of seats on the flight, you need to go to the Agents section Country Availability of seats on flights. If there are less than 10 seats left on the flight, the system will show their exact number. - Where can I check the departure time for a charter flight?
Answer: Departure time is always displayed in the section For Agents For Agencies Changes by flights, and all changes are made to the application. In emergency situations, when the time changes on the day of departure, we call the agencies and inform them by means of a written mailing list. - How to find out the cost of fuel surcharge?
Answer: In order to find out the surcharge for the fuel surcharge, you need to hover over the required direction, select the surcharge section: For agents For agencies Direction Surcharges. If the line "surcharge for air travel" is absent, then there is no fuel surcharge for this direction. - How can I find out the availability of business class seats and the cost?
Answer: Business class availability is displayed in the tour search in the far right column. The cost of the surcharge for a round trip person is also indicated there (Personal account Search for a tour). - How to check-in online for a Nord Wind and Turkish airlines flight?
Answer: On-line check-in is not possible on charter flights of these airlines. - How to calculate the cost of the tour for foreign citizens?
Answer A: Before booking a tour for foreign citizens, you must send a written request to clarify the cost. - Is it possible to remove the "visa risk" service from the application?
Answer: This service can be removed from the application if tourists apply for a visa on their own. To do this, you need to send a letter by mail: on letterhead. - Is it necessary to provide copies of visas if tourists have issued visas?
Answer: If, upon application, all tourists have their own visas, then it is not required to provide copies. If in one application one tourist has his own visa, and the second one requires a visa for a tour, you must provide a copy of the visa of the second tourist with the package of documents. - How to calculate the cost of an individual transfer?
Answer: In order to find out the cost of an individual transfer, you need to go to the section Agents For agencies Country Vip services Individual and VIP transfers. - Is it possible to deduct health insurance from the package if tourists have their own insurance?
Answer: This service is not deductible from the package tour. - Frequently asked questions that need to be answered individually each time
Answer:- Check the passage of the letter.
- Which hotels are replacements for an unconfirmed claim?
- How to calculate early check-in and late check-out?
- How are dates and hotels changed for the next flight?
Answer A: You must submit your request on your organization's letterhead, indicating rebooking or hotel dates. - What does the status "not confirmed" mean?
Answer: The status "not confirmed" means that the hotel is in stop sale (sales stop), but the ticket reservation is saved for your application. - How do I book a late check out or early check in?
Answer: Booking is possible provided that the hotel is not at stop sale. To do this, you need to calculate the cost of a day's stay at the hotel through the calculation of a non-standard tour and send an application for adding an additional service to the reservation department. If it is impossible to calculate the cost of a day in a hotel, you must send a request by mail. - How to get a bonus password?
Answer: In the Agents section For Agencies Bonus 2013-2014 there is an instruction for obtaining a login and password. - Is it possible to return bonuses if the manager moved to work from one company to another?
Answer: Yes, for this it is necessary to write a free-form application on the letterhead of the new organization with a request to transfer bonuses from the previous login to the present one (having previously received a new bonus login / password and indicating the previous one). The letter must be certified by the signature of the director and the seal of the organization and sent to the post office: . - How can bonuses be used?
Answer: Detailed information about options for using bonuses is in the section: For Agents For Agencies Bonus 2013-2014 . - How to register for seminars?
Answer: In order to take part in the seminar, you need to send an application for participation by clicking on the link
Pegas Fly Company- a well-known Russian carrier that operates regular flights and charters to many destinations. The central office is located in Krasnoyarsk (Emelyanovo airport). The airline works with the Pegas Touristik travel operator, so most of the flights are commissioned by this company. How to check in for flights? What are the features of passing this procedure online? Also consider the Pegasus Fly charter schedule.
Registration for the charter Pegasus Fly
Pegasus Fly charter registration in progress:
- For 2 hours for domestic flights.
- For 3 hours for international flights.
Online check-in is available for departures from many Russian cities, including Arkhangelsk, Irkutsk, Tyumen, Ufa, Perm and others.
Check-in for regular flights is carried out at Sheremetyevo Airport (terminal D). For this, special counters are designated under the numbers 93 and 99. To clarify the departure time, you must pay attention to the inscriptions on the receipt - the time is always local.
Terms and Benefits of Online Check-In for a Pegasus Fly Charter
To pass online check-in for a Pegasus Fly charter, three conditions must be met - the availability of an electronic ticket, the departure is from the city indicated in the list of the air carrier. In addition, the client of the company must not transport animals with him.
The advantages of online registration include:
- The ability to perform all procedures in your favorite chair or at your desk.
- The chance to choose the most comfortable seat in the cabin.
- Ability to print your boarding pass and save time.
Please note that online check-in for a Pegasus Fly charter (as well as for a scheduled flight) starts one day before and must be completed one hour before departure. If you need to check in hand luggage or baggage, you need to go to a special counter for this.
Online check-in for a charter is not available in the following cases:
- The child travels without parents (accompanying service).
- Carrying out transportation by a group (from nine people).
- The need to provide a place for a client with a baby under 2 years old or a cradle.
To board, the passenger must have a boarding pass - you can print it yourself or get it directly at the airport of departure. This must be done no later than 40 minutes. It is worth considering the need for pre-registration of luggage.
When checking in online for a charter or regular Pegasus Fly flight, it is allowed to change the location in the cabin. To do this, click on the button with the selected seat, define a new location in the cabin and save the data. If it was not possible to change the ticket online, this can be done directly at the airport, at a special counter.
If check-in takes place at the airport, security checks, passport checks, and customs clearance are required. These nuances must be taken into account, because the boarding of passengers on board the airliner ends 20 minutes before departure.
To register for a charter or scheduled flight online, you should familiarize yourself with the rules for the carriage of dangerous goods and behavior on board in advance.
Pegasus Fly charter schedule (including Phuket)
When looking for a ticket, it is worth considering a number of points:
- In the surname column, it is necessary to indicate the data without capital letters, in one font.
- The e-ticket number will contain 13 digits.
- If you are looking at the Pegasus Fly charter schedule, pay attention to the number of digits (it should be four). Enter 0000 before the ticket number.
- If the flight is regular, the number contains three digits, and the ticket number should be preceded by 216 or 770. Regular flights can also be recognized by the first digit 8.
The exact schedule of Pegasus Fly charters can be found on the official website of the airport. For example, there are flights from Yemelyanovo to Antalya, Phuket, Sochi, Tunisia and other cities. Charter to Phuket is carried out from Novosibirsk and from other cities.
