Know Baggage allowance at Alrosa Airlines, as well as the permissible weight of hand luggage, each airline passenger must. This is one of the key questions that must be clarified before purchasing a ticket and checking in for a flight.
General provisions
Rules and regulations for baggage transportation at Alrosa Airlines
According to the carrier’s rules, the client has the right to transport personal belongings within the established norm, which is determined taking into account several factors:
- Booking class.
- Kind of like an airplane.
- Route.
In the case of a charter, baggage allowances at Alrosa Airlines are established individually and are prescribed in a separate agreement between the customer (client) and the carrier.
If a child is under two years old and travels in the arms of a parent, the current regulations do not apply to him. They apply to passengers aged 2-12 years and adults.
The baggage allowance on board an Alrosa airline vessel depends on the tariff:
- Business class and business light. The permitted weight of items is up to 32 kg, and the total dimensions are 203 cm. For hand luggage, the requirements are different - 15 kg and 115 cm, respectively. Dimensions are calculated by summing three parameters - height, length and width.
- Economy class (standard and special). Here the tariff is called “Standard”. The weight of luggage on Alrosa aircraft is limited to 23 kg (for checked items) and for hand luggage - 10 kg. The permissible size based on the sum of 3 dimensions is 203 and 115 cm, respectively.
- Non-refundable. Passengers are offered another tariff - “Non-refundable”. The weight of checked cargo and hand luggage is up to 10 kg, and the size is 203 and 115 cm, respectively.
Baggage transportation at Alrosa Airlines in excess of the permissible limit is paid at a separate rate - 1% of the standard cost per 1 kg of excess of the limit.
The free baggage policy does not apply to the following items::
- Dimensions over 203 cm.
- Weight exceeds 32 kg (including tariff).
- Indoor birds (animals).
- Parcels and correspondence, which are accompanied by relevant department employees.
Alrosa Airlines baggage rules
Airline passengers often have questions regarding hand luggage. There are rules here too. As noted, for unchecked baggage there is a weight limit (10 or 15 kg depending on the class) and total dimensions (115 cm). By agreement with the air carrier, in rare cases, baggage rules at Alrosa Airlines allow excess of the established norm.
During check-in for a flight, the passenger is required to hand over his belongings for subsequent weighing. In this case, unregistered cargo may include outerwear, an umbrella, a woman's bag (briefcase), a tablet, a video camera, a camera and other things.
Responsibility for the condition of hand luggage lies with the owner. If your flight requires you to disembark from the plane, you must take your hand luggage with you.
Excessive or oversized cargo
If a passenger plans to transport non-standard baggage on Alrosa airlines, he must notify the carrier in advance at the stage of booking a ticket. If during the boarding process the client transferred a larger volume of things than was agreed and paid for, their acceptance is possible only if there is free space on the plane. The airline reserves the right to refuse transportation.
After prepayment, the passenger is given a receipt, which certifies that the payment has been made. The document includes passenger and flight coupons, which are made in a certain form and in electronic form (if registration is carried out online).
More detailed information on baggage can be obtained on the official website of Alrosa Airlines. There is a whole section where they present:
- Rules for the carriage of baggage.
- The nuances of transporting diplomatic cargo.
- Content requirements.
- List of prohibited items.
- Features of transportation of birds and animals.
- Rules for packaging and issuance, storage and sale.
- Transportation of transfer cargo and so on.
What is “1 km luggage”?
You often see the phrase “1 km luggage” on an Alrosa airline ticket. Many passengers don't know what it means. In fact, 1 km shows the number of pieces of cargo. Sometimes another designation “1n” is used, indicating the carriage of oversized items.
All baggage carried by a passenger, including baggage in the aircraft cabin, must be presented at check-in for the flight in accordance with security requirements.
The passenger's baggage, which the airline accepts for transportation under its responsibility for its safety, is marked with a baggage tag and is transported in the baggage compartment of the aircraft, is called checked baggage.
Hand luggage (unchecked baggage) is items carried by the passenger and transported in the cabin of the aircraft under his responsibility.
Free transportation of diving/surfing equipment on flights to Bangkok, Phuket, Goa and Punta Cana
| Rossiya Airlines until October 26, 2019 with a return flight date no later than November 26, 2019 inclusive on flights FV5501-5949 to Bangkok, Phuket, Goa and Punta Cana, in addition to the free baggage allowance, an additional piece of space is provided, which includes one set of equipment for surfing (kitesurfing/wakeboarding/windsurfing) or diving with a total weight of up to 23 kg. One set of equipment for surfing (or for kitesurfing, wakeboarding, windsurfing) may include: boards (no more than 2 pcs.), sets of fins for the board (no more than 3 pcs.), mount (1 pair), wetsuit (1 pc. .), water shoes or water boots (no more than 2 pairs in total) and other accessories with a total weight of no more than 5 kg. Additionally, the windsurfing equipment set includes a sail with a mast in a case (the weight of the case is included in the total weight of the set). One set of diving equipment may include: buoyancy compensator (1 pc.), wetsuit (1 pc.), helmet (1 pc.), gloves (1 pair), boots or fins (1 pair), and a pressure gauge, regulator (octopus), mask with snorkel and other accessories with a total weight of no more than 5 kg. An additional piece of free checked baggage for the carriage of one set of surfing or diving equipment is not taken into account when determining excess baggage rates, is not indicated on the ticket and is provided upon check-in for the flight.* *The service is provided on flights of Rossiya Airlines JSC with prior approval through the tour operator"Biblio Globus" . |
Free baggage allowance
Installed by service class (Business/Economy).
Weight norm free baggage allowance must be confirmed with the tour operator.
Dimensional norm free transportation 1 piece of luggage amounts to no more than 203 cm in the sum of three dimensions.
For children under 2 years of age (without a separate seat), the checked baggage allowance is 10 kg.
Carry-on baggage allowance
In addition to the free baggage allowance, depending on the class of service, the passenger has the right to carry hand luggage.
Selected baggage categories
Sport equipment
All types of sports equipment are included in the established free baggage allowance. The weight of sports equipment is added to the weight of the rest of the luggage, and in case of exceeding the free baggage allowance, payment is made at the rates for excess baggage. In case of excess dimensions (over 203 cm) or weight (over 32 kg and up to 50 kg), payment will be charged in accordance with the rules for the carriage of oversized/heavy baggage, i.e. for the actual weight of each piece of oversized/heavy sports equipment at the appropriate rates.
In the passenger cabin of an aircraft, one of the following items may be carried as one piece of hand luggage in accordance with the weight restrictions established for classes of service:
One tennis/squash racket, packed in a case;
A set for playing badminton, consisting of two simple rackets and 3 feather shuttlecocks, packed in one case.
Rossiya Airlinesuntil October 26, 2019
with return flight date not later
November 26, 2019.
inclusive on flights FV5501-5949V Bangkok, Phuket, Goa and Punta Cana
, in addition to the free baggage allowance, an additional piece is provided, which includes one set of surfing (kitesurfing/wakeboarding/windsurfing) or diving equipment with a total weight of up to 23 kg.
One set of equipment for surfing (or for kitesurfing, wakeboarding, windsurfing) may include: boards (no more than 2 pcs.), sets of fins for the board (no more than 3 pcs.), mount (1 pair), wetsuit (1 pc. .), water shoes or water boots (no more than 2 pairs in total) and other accessories with a total weight of no more than 5 kg. Additionally, the windsurfing equipment set includes a sail with a mast in a case (the weight of the case is included in the total weight of the set).
One set of diving equipment may include: buoyancy compensator (1 pc.), wetsuit (1 pc.), helmet (1 pc.), gloves (1 pair), boots or fins (1 pair), and a pressure gauge, regulator (octopus), mask with snorkel and other accessories with a total weight of no more than 5 kg.
An additional piece of free checked baggage for the carriage of one set of surfing or diving equipment is not taken into account when determining excess baggage rates, is not indicated on the ticket and is provided upon check-in for the flight.*
*The service is provided on flights of Rossiya Airlines JSC with prior approval through the tour operator Biblio-Globus
Musical instruments
Transportation of musical instruments is carried out both in the luggage compartment and in the passenger compartment.
In the passenger cabin as hand luggage.
A musical instrument checked into the cabin of an aircraft must comply with the weight restrictions established for hand luggage and have dimensions not exceeding 135 cm in the sum of three dimensions. It is allowed to transport one guitar whose dimensions in the sum of three dimensions exceed 135 cm, subject to prior agreement with the airline no later than 36 hours before the scheduled flight departure time*. The number of guitars accepted for transportation in the aircraft cabin is limited. In case of transportation of a musical instrument as hand luggage, transportation of other hand luggage (in addition to items carried in excess of the established allowance without charging an additional fee) is not permitted.
In the luggage compartment:
Transportation of musical instruments in the luggage compartment is carried out according to the general rules for the transportation of checked free and excess baggage.
When transported in the luggage compartment, the weight of the instrument should not exceed 50 kg and the dimensions should not exceed 203 cm in the sum of three dimensions.
The dog is a guide
A guide dog is allowed to be transported free of charge in the aircraft cabin in addition to the free baggage allowance if the passenger needs it during the flight*. For transportation in the cabin, it is necessary to present a document confirming the dog’s special training and a document confirming the passenger’s disability.
Wheelchair, baby stroller, stroller
A wheelchair* is allowed to be carried free of charge in the luggage compartment of the aircraft in addition to the free baggage allowance. The rules for transporting a baby stroller or stroller can be found here.
Weapons and ammunition
Weapons and ammunition are included in the free baggage allowance; in case of excess weight or dimensions, they are paid at the appropriate rates for the transportation of excess/oversized baggage. One passenger can carry up to 1,000 rounds of ammunition, they must be in the original packaging, their total weight must not exceed 5 kilograms, transportation of weapons and ammunition in one container is not allowed * .
Animals
Transportation of animals/birds is not included in the free baggage allowance and is paid additionally at the appropriate rates for each kilogram. When weighing, the weight of the animal/bird along with the cage is taken into account. Animals/birds whose weight together with the cage does not exceed 8 kg can be transported in the aircraft cabin. If the weight of the animal/bird with its cage exceeds 8 kg, the animal/bird is transported only in the luggage compartment. Preliminary approval of transportation with the airline is required no later than 36 hours before the scheduled departure time of the flight*. The number of animals transported on an aircraft is limited. Transportation of certain categories of animals is not allowed.
* To coordinate the transportation of certain categories of baggage and animals with the airline, you must send a request to the tour operator.
Additional baggage restrictions when traveling to/from European Union countries
Items that, for security reasons, are prohibited from being carried in the passenger cabin of an aircraft and are prohibited from being carried into a secured restricted access area:
- pistols, firearms and other devices that can fire a bullet and are intended to cause serious bodily injury by the bullet, or that can be mistaken for such devices, including:
All types of firearms, including pistols, revolvers, rifles and shotguns;
Toy pistols, dummies and imitation small arms that can be mistaken for real weapons;
Components of small arms, with the exception of telescopic sights;
Air rifles with compressed air and carbon dioxide cartridges, including pistols, pellet guns, rifles and pellet guns;
Flare guns and starting pistols;
Bows, crossbows and arrows;
Harpoon guns and spearguns;
Slingshots and slings;
- shock devices specifically designed to produce shock or paralysis, including:
Shock weapons, such as pistols and shock batons;
Animal shock devices and animal killing devices;
Incapacitating and paralyzing chemicals, gases and sprays such as mace gas, pepper spray, acid sprays, animal repellent sprays, tear gas;
- objects with a pointed end or sharp edge that can be used to cause serious injury, including:
Items intended for chopping, such as axes, cutters and cleavers;
Ice hatchets and ice axes;
Razor blades and knives for cutting cardboard;
Knives with a blade length of more than 6 cm;
Scissors with blades longer than 6 cm, measured from the center of the hinge;
Accessories for hand-to-hand combat with pointed ends or pointed edges;
Swords and sabers;
- work tools that can be used either to cause serious bodily injury or to endanger the safety of an aircraft, including:
Mounts;
Drills and drill bits, including cordless portable electric drills;
Tools with blades or rods longer than 6 cm that can be used as weapons, such as screwdrivers and chisels;
Saws, including cordless portable electric saws;
Blowtorches;
- “guns” for fastening and driving nails;
- objects with blunt ends that can strike and cause serious injury, including:
Baseball and softball bats;
Various types of police batons such as hard, flexible and weighted batons with a light;
Means of hand-to-hand combat;
- Explosives and incendiary substances and devices that can be used to cause serious injury or endanger the safety of an aircraft, including:
Ammunition;
Detonator caps;
Detonators and fuses;
Dummy or imitation explosive devices;
Mines, grenades and other explosive devices for military purposes;
Pyrotechnics, including pyrotechnic products for fireworks;
Smoke bombs or cartridges;
Dynamite, gunpowder and plastic explosives.
Passengers are prohibited from carrying explosives or incendiary substances or devices in checked baggage that could be used to cause serious bodily injury or endanger the safety of the aircraft, including:
ammunition;
blasting caps;
detonators and fuses;
dummy or imitation explosive devices;
mines, grenades and other explosive devices for military purposes;
pyrotechnics, including pyrotechnic products for fireworks;
smoke bombs or cartridges;
dynamite, gunpowder and plastic explosives.
Excess baggage
Excess baggage– luggage whose weight exceeds the free baggage allowance, with the weight of each piece not exceeding 50 kg / size not exceeding 203 cm in the sum of 3 dimensions
Heavy luggage/sports equipment– the weight of one piece is over 32 kg and not more than 50 kg. Baggage whose weight per piece exceeds 50 kg is not allowed for transportation.
Oversized luggage/sports equipment– the size of one place in the sum of three dimensions exceeds 203 cm.
Tariffs for transportation of excess/heavy/oversized baggage (for any class of service)**
Note:
Payment for excess baggage advantage.
Payment for heavy/oversized luggage charged for each kilogram of actual weight of a given piece of luggage.
For transportation heavy and oversized luggage prior approval of the carrier is required.*
Tariffs for transportation of excess/heavy/oversized sports equipment (for any class of service)**
Note:
Payment for excess baggage/sports equipment charged per kilogram advantage.
Payment for heavy/oversized sports equipment charged for each kilogram of the actual weight of a given piece of sports equipment.
For transportation heavy and oversized sports equipment prior approval of the carrier is required*.
Notes:
Excess baggage, oversized baggage and heavy baggage are accepted for carriage only if there is free capacity on the aircraft and subject to payment by the passenger for the carriage of such baggage.
*
To coordinate the transportation of certain categories of baggage and animals with the airline, you must send a request to the tour operator.
Payment for excess baggage on flights numbered FV5501-5949 is made at the airport of departure during check-in.
**The indicated cost does not include any fees set by the agent independently for providing consulting, information, maintenance and other services to the passenger when registering additional services and/or baggage, as well as any fees and taxes established by the legislation of the country of location of the airport in which additional service and/or baggage is issued.
Attention! For flights to/from Thailand, the maximum weight of 1 piece of baggage should not exceed 32 kg.
JSC Alrosa is a regional airline whose main activity is organizing passenger flights within Yakutia and throughout Russia. The carrier operates charter flights throughout Europe, Asia and the CIS countries.
General information about the company
Alrosa Airlines was founded in 1995. Company code is 6R. The carrier is based at the airports of Yakutia. The base is located at the airport in Mirny. The base airport is also Moscow Domodedovo.
In addition to regular and charter flights, the company provides cargo transportation. The carrier operates helicopters to deliver non-standard cargo.
The address of the official website of the air carrier JSC Alrosa is https://www.alrosa.aero (without ru).
You can contact the carrier by phone: 8 800 234 49 24. The necessary information and answers to your questions can be obtained by writing to the airline's email [email protected].
Carrier online services
Alrosa Airlines has an official website where you can book and purchase a ticket, as well as check in for your flight.
Online check-in for an airline flight opens one day before the plane's departure and closes 45 minutes before the scheduled time. When checking in, the passenger can independently choose the desired seat.
The carrier imposes a number of restrictions on online check-in. Thus, passengers with animals, as well as children who need to register for an escort service, cannot use the service.
Important! Accompanying a child or people with disabilities must be registered in advance at the check-in counter at the airport.
To register for an Alrosa flight, this airline suggests going to the corresponding page of the official website and carefully studying the instructions. To begin registration, click the button at the top right of the page. The passenger will then be redirected to a page with a list of conditions for online registration. At the bottom of the page, check the box agreeing to the terms and conditions and go to the registration page. On the page you must enter your last name, ticket number, as well as the date and flight number, and click the “search” button. If the details are entered correctly, the passenger will be redirected to a page to confirm registration.
Important! If check-in for a flight is already available, a corresponding message will appear next to the flight number.
Having filled in all the necessary data and clicking the “next” button, the site will offer to choose a seat in the aircraft cabin. After confirming your choice, the site will redirect to a page for printing boarding passes. They should definitely be printed. A printed coupon is admission to board the aircraft; if you have one, you do not need to register at the airport counter.
Carrier tariffs
Tickets are purchased at the following rates:
- "Irreversible";
- "Special";
- "Standard";
- "Comfort";
- "Business".
The “Business” tariff implies the purchase of a ticket with an open date; this service is not available for all other tariffs. Changing the flight date or route for the Business fare is free of charge, as well as for any fare except Non-Refundable. If you need to change the flight date when choosing the “Non-refundable” fare, you will have to pay a fee of 3 thousand rubles.
If it is necessary to issue a ticket refund, the passenger will have to pay a fee. For the “Standard” and “Comfort” tariffs the fee will be 1 thousand rubles, for the “Special” tariff the fee is 2 thousand rubles. There is no return penalty for the Business tariff.
Important! Ticket refunds are not provided for the “Non-refundable” fare.
Discounts are available for children. For “Business”, “Comfort” and “Standard” tariffs, the purchase of a child ticket will be 50% of the cost, and for “Non-refundable” and “Special” tariffs the discount is 25%.
Regardless of the fare, passengers are provided with hot meals on long-haul flights. During the medium-haul flight, flight attendants will offer snacks to passengers. There is a special menu for the Business tariff.
Baggage transportation
Baggage check-in takes place at the airport. The allowance for hand luggage carried free of charge in the cabin is no more than 10 kg for economy class passengers. In business class the limit has been increased to 15 kg. The dimensions of hand luggage should not exceed 550x400x200 mm.
The baggage allowance in the luggage compartment is 23 kg for economy class. The business class allowance is also 23 kg, but you can carry 2 pieces of luggage.
The total of all three baggage dimensions must not exceed 203 cm.
Excess weight must be paid at the reception. The cost is fixed and amounts to 1% of the cost of an economy class ticket for each kilogram of excess weight.
On JSC Alrosa routes in Yakutia, the baggage allowance is 20 kg in the luggage compartment. Hand luggage must not exceed 5 kg. Additional baggage conditions for certain destinations should be clarified on the website or at check-in at the counter.
Air fleet of the company
The company's fleet consists of passenger aircraft and MI-8 cargo helicopters. Cargo transportation is also carried out by Il-76 aircraft.
Passenger transportation is carried out by TU-154M, TU-134B-3, Boeing 737-800 aircraft.
The carrier has 3 Boeing 737-800 aircraft, the average age of which is about 13 years. The aircraft is designed for 156 passenger seats. 144 seats are reserved for economy class, 12 seats in the front part of the cabin are reserved for business class.
The TU-154 aircraft is designed on average to accommodate 150-180 passengers, depending on the configuration. TU-134 can accommodate up to 80 passengers. These aircraft are designed for short and medium-haul flights and are most often used on regional flights.
Regular flights
The company operates regular flights throughout the Russian Federation. The website provides a detailed schedule that allows you to see all destinations from the selected airport.
To do this, you need to go to the “Flight Map” section and select the departure city. As a result, information about all scheduled flights from the selected airport will appear. Additionally, the model of the aircraft carrying out the flight and the cost of air tickets are indicated. The flight schedule can be downloaded from the carrier's official website.
The advantage of the airline is its large selection of regional flights. Despite the small aircraft fleet, Alrosa JSC does not delay them.
Video
The airline has 5 tariff groups, which differ in baggage allowance, conditions for ticket exchange and refund, and other parameters. The cheaper the tariff, the stricter the conditions for exchange and return. If you are sick and can prove it with a medical document, you can usually return your ticket regardless of the fare.
| Rate | Manual luggage |
Baggage | Exchange | Return | Sports equipment |
|---|---|---|---|---|---|
| Non-refundable | 10 kg | 1*10kg | with collection | ✗ | 1*23kg |
| Special | 10 kg | 1*23kg | with collection | with collection | 1*23kg |
| Standard | 10 kg | 1*23kg | with collection | with collection | 1*23kg |
| Business Light | 15 kg | 1*32kg | with collection | with collection | 1*23kg |
| Business | 15 kg | 1*32kg | with collection | with collection | 1*23kg |
Hand luggage
At the “Non-refundable”, “Special” and “Standard” tariffs, a passenger has the right to carry with him 10 kg of hand luggage free of charge, the dimensions of which do not exceed 55x40x20 cm. At the “Business Light” and “Business” tariffs, you can carry 1 or 2 pieces with a total weight of up to 15 kg and dimensions no more than 55x40x20 cm. According to the airline’s rules, children from 0 to 2 years old who do not occupy a separate seat are not allowed hand luggage. On some routes the weight of hand luggage is limited to 5 kg.
Baggage
At the “Non-refundable” rate, you can carry 1 piece of baggage weighing up to 10 kg. According to the “Special” tariff - 1 piece up to 23 kg. At the Standard fare you can carry 1 or 2 pieces of baggage with a total weight of up to 23 kg. At the “Business” and “Business Light” tariffs, you can carry 1 or 2 pieces of luggage with a total weight of up to 32 kg. At all rates, luggage dimensions should not exceed 203 cm in the sum of three dimensions.
For children from 0 to 2 years old, on some routes you can take luggage (for example, Yakutsk - Khabarovsk), on others it is not possible (for example, Mirny - Yakutsk).
According to the airline's rules, the baggage of subsequent passengers cannot be combined.
On some routes, baggage weight is limited to 20 kg (including hand luggage). Such rules apply on flights Lensk - Irkutsk, Mirny - Krasnoyarsk and others.
Excess baggage
If the baggage exceeds the free baggage allowance in terms of the number of pieces, weight or size (more than 203 cm in the sum of the three dimensions height-length-width), then an additional payment will be required. The amount of the surcharge is from 2,000 to 4,000 rubles, depending on the flight route and the nature of the surcharge (extra seat, oversized, overweight).
Transportation of animals
Transportation of an animal on board the airline is possible provided that it is agreed with the airline no later than 72 hours before the flight departure. An animal weighing less than 8 kg along with its container can be carried in the aircraft cabin. The service is paid - from 2000 to 4000. You can also transport an animal in the luggage compartment of an airplane if its weight together with the container is more than 8 kg. The service is paid, calculated based on the weight of the animal - from 3,000 to 16,000 rubles.
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For adults and children over 2 years old, the weight of free baggage per person is 30 kg in business class, 20 kg in economy class. If the weight of your baggage exceeds the free carriage limit, then the excess baggage will need to be paid in accordance with the tariff rates for each kilogram of weight.
These standards do not apply to:
- oversized baggage (the weight of which exceeds 30 kg or the sum of its three dimensions exceeds two hundred and three centimeters);
- equipment for skiing, golf, water sports;
- TVs, tape recorders, other electronic household appliances weighing more than 10 kg;
- domestic animals and birds, with the exception of guide dogs;
- flowers, seedlings, food greens, weighing more than 5 kg.
