Using this service, you can book seats on passenger trains, both domestic and international (CIS and Baltic countries), followed by issuing travel documents (tickets) at sales points (ticket offices) of the Belarusian Railway upon personal appearance. Seats are reserved from 60 to 1 day before the train’s departure, in accordance with the established deadlines for the pre-sale of travel documents (tickets) for the requested train.
When filling out the order form, be careful: enter the passenger information correctly (last name, first name, patronymic). The key details of the application for determining the route are the departure station and the destination station, the train number is a mandatory detail of the option for following this route.
The cost of the service for booking is 25 kopecks. for each seat ordered.
Up to four seats can be placed in one order.
Orders are accepted via direct and direct communication. If you need to place an order with a transfer along the route, then you need to send two or more orders, depending on the number of transfers.
To purchase a travel document (ticket), you or your authorized representative must come to the ticket office to issue travel documents at any time convenient for you before the expiration date of your order specified in the notification. The validity period of the order is usually 2 days (including the day of booking). When booking one day before the train departure, the order is processed according to the deadline specified in the notification. When booking a train on the current day of departure, the order ends 2 hours before its departure, regardless of the deadline for submitting the application.
To ensure that the client is notified of the results of order processing, an on-line mode for polling the status of the application has been implemented using the “Your order” tab.
Addresses and opening hours of travel document sales points can be found by following the link.
Applications are considered in the order in which they are received by the Contact Center of the Belarusian Railway.
Rules for ordering tickets.
You can order a seat reservation service, which is carried out from 60 days to 1 day before the train’s departure, in accordance with the established deadlines for the pre-sale of travel documents (tickets) for the requested train.
Applications are processed around the clock, following which you will receive an Order Notification to the e-mail specified in your application. The notice will contain the conditions for issuing travel documents.
Registration of travel must be carried out within the time period specified in the Notification, otherwise the seats will be sold on a free sale basis.
Registration of travel documents for international railway traffic to the CIS and Baltic states is carried out on the basis of information about the document,
identification of the passenger (children under 14 years of age - birth certificate). When applying for a discounted ride, you must present the original document giving the right to the discount.
Please note that travel documents are issued only for the persons specified in the application.
Please note that the issuance of travel documents (tickets) for group requests is carried out in accordance with the Procedure for organizing the transportation of organized groups of passengers by trains of regional, interregional and international lines on the Belarusian Railway, available at the link.
By choosing the next operation, you confirm your agreement with the specified conditions.
Minsk-Passenger is the main railway station and main station of the Belarusian capital. Since the Minsk transport hub is one of the most significant transport centers in Europe, trains of all categories pass through it constantly, as a result, the Minsk train schedule is very busy.
The station connects the Belarusian capital with a number of European countries. Branded passenger trains regularly transport passengers to Austria (Vienna), Bulgaria (Varna), Hungary, Germany (Berlin), the Netherlands, Romania, France (Paris, Nice), the Czech Republic (Prague) and Switzerland (Bazyl).
Long-distance trains depart from the Minsk-Pasazhirsky station to many cities in the near abroad. Minsk has direct connections with the Russian cities of Adler, Anapa, Arkhangelsk, Volgograd, Irkutsk, Kaliningrad, Kislovodsk, Kursk, Moscow, Murmansk, Novorossiysk, Novosibirsk, Saratov, St. Petersburg, Chelyabinsk and a number of others.
Minsk-Passenger is the starting point for international passenger trains connecting Minsk with Yevpatoria, Kiev, Zhitomir, Lvov, Mariupol, Odessa, Simferopol, Chernivtsi and Feodosia in Ukraine, Karaganda in Kazakhstan, Chisinau in Moldova, Warsaw in Poland and the Baltic capitals Vilnius and Riga.
Republican trains carry out regular flights to regional and district centers of Belarus (Baranovichi, Brest, Bobruisk, Vitebsk, Gomel, Grodno, Kalinkovichi, Orsha, Pinsk, Polotsk and others). Express trains run in the direction of Baranovichi, Brest, and Gomel, and commuter trains connect Minsk with Borisov, Brest, Molodechno, Orsha and Osipovich.
The Minsk-Passenger station is located in the city center. There are information and service centers, storage lockers and waiting rooms at the station. Ticket sales offices for suburban and passenger trains are accompanied by a detailed schedule indicating the route, train number, arrival and departure times, and delivery platform.
Information on train and train schedules at Minsk station:
The schedule of trains and electric trains at the Minsk station today includes 228 long-distance trains, commuter trains and electric trains (including diesel engines) - 259, 271 of them passing and 216 - starting or ending their journey in this locality. Most trains arrive in the morning. The first, according to the schedule, departs at 00:01 in the direction of the Moscow-Belorusskaya station, and the last arrives at 23:55. The average parking time on the platform is 0:24.
Some trains passing through Minsk station do not run every day (they have a special schedule).
The train and train schedule for the Minsk station presented on this page takes into account seasonal changes, that is, winter and summer schedule options are always available.
Tickets for trains and electric trains at Minsk station can be purchased online or at the ticket office.
For many residents of Belarus, rail transport is one of the most comfortable, reliable and affordable travel options. The history of the Belarusian Railway began more than 150 years ago - in 1862, when train traffic was opened on the Grodno-Porechye section.
Today BZD occupies a leading position in the national transport services market. Every year, railway transport in Belarus transports more than 140 million tons of cargo and 90 million passengers, providing over 60% of the country's total freight turnover and 30% of passenger turnover.
Structure of the Belarusian Railway
The Belarusian Railway includes 29 organizations, each of which has the status of a legal entity; 7 separate structural divisions (branches); as well as 3 representative offices abroad - in Russia, Kazakhstan and Poland. In total, over 79,000 people work at the Belarusian Railways. Among them are representatives of about 500 professions. Railway workers honor their traditions - about 400 labor dynasties work on the railway.
The Belarusian Railway has 572 passenger stopping points and 320 passenger stations, 19 large stations, including 4 extra-curricular ones. On average, more than 200 thousand people are transported by rail per day.
The organization of cargo transportation is provided by 370 stations: 9 of them are sorting stations and 27 are cargo stations. The average daily loading volume exceeds 200,000 tons.
Passenger Transportation
« Belarusian Chygunka"is a world-famous brand. Today, passenger rail service connects Belarus with Paris, Nice, Berlin, Warsaw, Prague, Bucharest, Vienna, as well as the capitals and administrative centers of Russia, Ukraine, Lithuania, Latvia, and Kazakhstan.
In communication with the Russian Federation, Ukraine, Lithuania, Latvia, Poland and Kazakhstan, up to 34 pairs of trains of permanent circulation of the Belarusian Railways run. Including the Belarusian Railways, it forms 6 international branded trains, of which 5 are in communication with the Russian Federation and 1 with the capital of Ukraine.
In recent years, the passenger rail transportation system in Belarus has changed significantly. Today, passenger transportation by public rail transport is carried out in the following types of communications:
- urban (city lines);
- regional (regional lines);
- interregional (interregional lines);
- international (international lines);
- commercial (commercial lines).
City lines represent the transportation of passengers within the city of Minsk, the regional center and beyond, but not further than stations (stopping points) located in satellite cities. Today, modern 4-car electric trains on city lines connect Minsk with three satellite cities: Zaslavl, Rudensky and Smolevichi.
Are in constant demand among passengers regional business class trains. On November 19, 2011, regular service was opened on the Minsk-Baranovichi-Minsk and Baranovichi-Brest-Baranovichi routes, and a month and a half later, business class regional trains began running on the Minsk-Orsha-Minsk route. The work carried out to modernize the infrastructure and electrify the Osipovichi-Bobruisk section made it possible, starting from April 6, 2013, to carry out transportation by regional business class trains between Minsk and Bobruisk.
Since May 2013, new train routes of regional business class lines have been introduced on the sections Orsha-Krichev-Kommunary, Kommunary-Mogilev; in September 2013 - on the Minsk-Zhlobin section; in 2014 - on the Minsk-Molodechno section.
Regional economy lines provide transport services to the segment of passengers not covered by business class lines, and are the most popular type of transportation.
Interregional lines represent the transportation of passengers between Minsk and regional centers, as well as between the regional centers of the republic themselves. Depending on the speed of delivery to the destination and the number of stops along the route, interregional lines are divided into business and economy class.
The movement of interregional business class trains is carried out on routes connecting the capital with Brest, Gomel and Vitebsk.
International lines- transportation between the Republic of Belarus and other states. They provide passenger service between the city of Minsk, regional centers of the republic and capitals, as well as individual regions of other states.
The Belarusian Railway pays great attention to improving the quality of passenger service and updating rolling stock. As part of the State Program for the Development of Railway Transport of the Republic of Belarus for 2011-2015, the Belarusian Railways acquired 7 passenger diesel locomotives; 16 electric trains produced by the Swiss company Stadler Bussnang AG; 9 diesel trains of various compositions developed by the Polish company PESA Bydgoszсz JSC.
Procedure for purchasing travel documents
Ticket sales on the Belarusian Railway are fully automated and carried out through the Express-3 automated control system.
To sell travel documents for trains of regional economy class lines and city lines using bank payment cards, self-service payment and reference terminals have been installed.
In February 2011, a system for selling travel documents of the Belarusian Railway on the website was put into operation www.poezd.rw.by.
Electronic registration has been introduced when purchasing tickets via the Internet, which allows the passenger to travel on the train in accordance with the order paid via the Internet without issuing a travel document at the ticket office.
Advantages of transit
The favorable geopolitical location of the Belarusian Railway at the crossroads of the II and IX pan-European transport corridors, at the junction of the 1435 mm and 1520 mm gauges, determines its role as the most important connecting link between the countries of Europe and Asia. Today, the priority activity of the Belarusian Railways is the development of transit transportation. The share of transit in the total volume of freight traffic along the Belarusian highway is about 30%.
A number of stable railway routes for transit freight flows have been formed in Belarus. First of all, this is the transportation of goods to the ports of Latvia along the Zaolsha-Bigosovo route, as well as in communication with the Kaliningrad region and Lithuania. Transportation to and from the European Union countries is important within the framework of the Pan-European Transport Corridor No. II, as well as between the countries of the Baltic and Black Seas within the framework of the Pan-European Transport Corridor No. IX.
The transfer of cargo to the Belarusian Railway in the East-West-East connection is carried out at three border crossings: Brest-Terespol, Bruzgi-Kuznitsa Bialystotskaya and Svisloch-Siemyanuvka. The main capacities of the transshipment and warehouse infrastructure are concentrated on the border with Poland; there is significant potential for organizing the transshipment of bulk cargo. The cargo terminals provide a full range of services for the processing and storage of cargo of various types.
The Belarusian Railway is ready to provide reliable transport links between China and European countries, to become the optimal transport and logistics link in the implementation of large-scale projects in the field of economics and transport logistics.
Over the past years, the number of regular freight container trains running between China and Western Europe has been steadily growing. Today the following trains regularly run on the Belarusian Railway:
- China - Poland (Chengdu-Lodz);
- China - Germany (Chengzhou - Hamburg);
- "New Silk Road" China - Germany (Chongqing-Duisburg);
- "BMW" Germany - China (Leipzig - Shenyang);
- Ford Germany - China (Duisburg - Chongqing);
- "Saule" Lithuania - China;
- China - Germany (Wuhan - Hamburg);
- China - Spain (Yiwu - Madrid).
Infrastructure modernization
The strategic goal of the Belarusian Railway is to modernize its infrastructure. One of the most important projects in this area is the electrification of railway lines.
Today, railway lines within the II Pan-European Transport Corridor are fully electrified.
A large-scale investment project is being implemented to electrify the Gomel-Zhlobin-Osipovichi and Zhlobin-Kalinkovichi sections of the IX Pan-European Transport Corridor. In September 2013, the first stage of this project was implemented - the Zhlobin-Osipovichi section was opened.
After completion of the electrification of the Zhlobin-Gomel section, the operational length of the electrified sections of the Belarusian Railway will be 1091.2 km or 19.5% of the total length of the highway.
In September 2015, the Belarusian Railway began electrification of the Molodechno-Gudogai-state border section.
Much attention is paid to the development of cargo infrastructure. In particular, in 2015, the Belarusian Railways completed the modernization of the Kolyadichi City Freight Station, which is part of the Minsk Transport and Logistics Center, as a result of which its storage and cargo processing capacity was significantly increased. Today, the Kolyadichi station is the most important link in the organization of export-import freight transportation on the Belarusian Railway, including container transportation. At the Kolyadichi station, cargo is processed and transshipped to the regions of Belarus, as well as to the CIS countries, the Baltics and abroad using the capabilities of rail and road transport.
Cooperation with foreign countries
The Belarusian Railway actively cooperates with the railway administrations of the CIS countries, the Baltic countries, the European Union and far abroad, and also participates in the activities of such international transport organizations as:
- Commonwealth Rail Transport Council;
- Organization of cooperation between railways;
- International Union of Railways;
- Coordination conference on planning and implementation of transportation in international passenger traffic
- International Association “Coordination Council for Trans-Siberian Transportation”.
Representative offices of the Belarusian Railway abroad:
- In Russian federation
Russia, 125047, Moscow, pl. Tverskoy Zastava, 5a, office 219,
Tel./fax (+7 499) 262 94 27,
[email protected]
- in the Republic of Kazakhstan
Kazakhstan, 010000, Astana, st. D. Kunaeva, 6,
Tel. (+7 7172) 60 04 99, fax (+7 7172) 60 04 98,
[email protected]
- in the Republic of Poland
Republic of Poland, PL 00-681 Warsaw, ul. Hoza 63/67,
Phone: tel./fax (+48 22) 47 44 080, tel. (+48 22) 47 44 822
[email protected]
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08-12.12.2017 2. Register on the site by entering necessary user information by the system. 3. Confirm your registration details by clicking on the link in the letter sent to your email address. 4. Log in. 5. Familiarize yourself with the Rules and features of placing an order, paying for it, issuing and re-issuing a travel document (ticket), returning an unused travel document (ticket) ordered via the Internet. 6. Confirm that got acquainted with the rules and features of ordering. 7. Select the route, travel date, number of tickets. 8. Choose the train that suits you best. 9. Select the carriage number and seat. 10.Enter passenger information. 11.Check your order. 12.Confirm the order and select the payment system. Don't forget to check the "Perform electronic train registration" checkbox. You can pay using:
13.Upon successful payment of your order, an email with a 14-digit order number will be sent to your email address., by which you can obtain travel documents (tickets) at the ticket office of the Belarusian Railway. To avoid misunderstandings, track the status of your order and check the 14-digit order number in the “Personal Account” section. The management of the Belarusian Railways reports: “A passenger who has used the electronic check-in service must present to the carriage conductor an identification document, the details of which are indicated in the electronic travel document, and when traveling from Vilnius, an order form printed on paper.” But to avoid misunderstanding, it is advisableprint out the order form or be sure to remember the order number. Electronic registration is performed at any other time in your personal account, but no later than 1 hour before the train departs from the initial station, simultaneously for all passengers specified in the order. It is imperative to check for the presence of the electronic registration sign in the “personal account” section. If there is no electronic registration mark, you will need to issue a travel document at the ticket office. 14. If you have any questions, you can watch the video of the Belarusian Railway "Video demonstration of purchasing tickets with electronic registration." Attention! You cannot reissue or return a travel document on the website http://poezd.rw.by. The return of an unused electronic travel document with electronic registration is made only after it is issued on a strict reporting form at least one hour before the train departs from the starting station of the train route at the ticket office of the Belarusian Railways on the territory of the Republic of Belarus. To issue a ticket (if you need to return it), you must present your order number and identification document to the box office. Any citizen can obtain a travel document using his/her identity document. To return and issue a travel document, you can contact any Belarusian Railways ticket office, equipped with the Express system, regardless of which route the travel document was purchased from. Refunds for unused travel documents issued via the Internet, at a ticket office equipped with a POS terminal, carried out only to a bank payment card. Note: The reasons for refusal of payment may be the following: 1. There are not enough funds on the card. |
Indicate the route and date. In response, we will find information from Russian Railways about the availability of tickets and their cost. Choose the appropriate train and place. Pay for your ticket using one of the suggested methods. Payment information will be instantly transmitted to Russian Railways and your ticket will be issued.
How to return a purchased train ticket?
Is it possible to pay for a ticket by card? Is it safe?
Yes, sure. Payment occurs through the payment gateway of the Gateline.net processing center. All data is transmitted over a secure channel.The Gateline.net gateway was developed in accordance with the requirements of the international security standard PCI DSS. The gateway software has successfully passed the audit according to version 3.1.The Gateline.net system allows you to accept payments with Visa and MasterCard cards, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.The Gateline.net payment form is optimized for various browsers and platforms, including mobile devices.Almost all railway agencies on the Internet work through this gateway.
What is an electronic ticket and electronic registration?
Purchasing an electronic ticket on the website is a modern and fast way to issue a travel document without the participation of a cashier or operator.When purchasing an electronic train ticket, seats are redeemed immediately at the time of payment.After payment, to board the train you need to either register electronically or print a ticket at the station.Electronic registration Not available for all orders. If registration is available, you can complete it by clicking on the appropriate button on our website. You will see this button immediately after payment. You will then need your original ID and a printout of your boarding pass to board the train. Some conductors do not require a printout, but it is better not to risk it.Print e-ticket You can do so at any time before the train departs at the ticket office at the station or at the self-registration terminal. To do this, you need a 14-digit order code (you will receive it via SMS after payment) and an original ID.
